updated laptop hdd problems?

[billybellfoot]

its shutting down now but it had auto downloaded updates so its doing them also? is that ok for them to do that at same time as sfc to try its fix? on the desktop pc this is? thanks

 

[richc46]

Not a problem

 

[billybellfoot]

it froze whilst configuring 2 of 3 so had to power button shutdown again?
i just botted it again and it proceeded to configure 3 of 3 then booted to desktop
is that ok?

however i didnt see anything related to the sfc command line during shutdown or restart ?

this is the desktop pc again not laptop?

 

[richc46]

See option 3, the results are in the cbs log. Type of computer makes no difference
SFC /SCANNOW Command - System File Checker - Windows 7 Forums

 

[billybellfoot]

GOOD MORNING

ok thanks rich ill turn that one on in a min check if it performed the fix or not

im on the lap top right now about to perform the sfc

ill report back

 

[billybellfoot]

i ran sfc on the laptop

it reported windows resource protection did not find any integrity violations

does that mean its all good or do i go onto 2nd step of sfc tutorial (step (B) or not?

thanks

 

[richc46]

If you have no errors, no need to go further.

 

[billybellfoot]

i just had another windows update and after the update it did not say to restart the machine but i restarted to test and after restart it froze again so it seems to be related to windows updates and restarts as far as i can tell...

??

 

[richc46]

What is the update number?

 

[billybellfoot]

Security Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x86 (KB2487367)

Installation date: ‎16/‎11/‎2012 13:12

Installation status: Successful

Update type: Important

A security issue has been identified that could allow an attacker to compromise your Windows-based system that is running the Microsoft .NET Framework and gain access to information. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.

More information:
Bing

Help and Support:
Microsoft Support

 

[billybellfoot]

as the sfc scan came back as ok do ineed to continue with that proceddure or do i try uninstalling all updates back to before theproblem 1st occures 2 nights ago?

 

[richc46]

If the problem is tied to the updates, you need to uninstall them and then, install one or two at a time, be sure its ok, then install one or two more. Its going to be a pain, but thats the only thing that I can think of.

 

[billybellfoot]

i agree completely but as i have had trouble with restore points (i dont know it wont work but it never seems to)
i will have to uninstall them from within windows updates 1 at a time also. wont i ?

as i think thats the only other way to un-install them (other than using a restore point)

or is there another quicker or better way than those two methods

thanks again richc46

 

[richc46]

Those are the only ways that I can think of.

 

[billybellfoot]

they all seeem to be .NET framework ones is there a known issue with this update?

also i just checked event viewer and found this these events are every time it freezes

 

[richc46]

I would not install them again and see what happens.

 

[billybellfoot]

hi rich i have just run microsoft fix it. and this is what it found

Windows Update Publisher details

Issues found
Windows Update components must be repaired
One or more Windows Update components are configured incorrectly Fixed
Repair Windows Update components Succeeded

Issues checked
Default Windows Update data locations have changed
The location where Windows Update stores data has changed and must be repaired Checked

Issues found Detection details

6 Windows Update components must be repaired Fixed

One or more Windows Update components are configured incorrectly
Repair Windows Update components Succeeded

Repairing Windows Update components frequently resolves common Windows Update errors


Issues checked Detection details

6 Default Windows Update data locations have changed Checked

The location where Windows Update stores data has changed and must be repaired
Repair default Windows Update locations Not Run

Change Windows Update locations to Windows default settings


Detection details

Collection information
Computer Name: PETE-PC
Windows Version: 6.0
Architecture: x86
Time: 11/16/2012 2:21:25 PM

Publisher details

Windows Update
Resolve problems that prevent you from updating Windows.
Package Version: 4.0.2.20110411
Publisher: Microsoft Corporation

________________________________________________________________________

does that or my previous post shed any light on the issue?

thanks again for helping

 

[billybellfoot]

I would not install them again and see what happens.

just uninstall them and then leave them out all together? is that safe/ok to do that?

 

[richc46]

If you cant get the computer to work with them, you must leave them out. I dont see a choice.

 

[billybellfoot]

ok thanks.

what did you make of the microsoft fix it report? and the event viewer log?