Solved bsod idk

[jasond19]

ok rich i ran it again, i have the files in my documents, when i open documents and clik on the file, it wont let me add it will only open the file, and i couldnt run the health report, guess ill try that again

 

[richc46]

Listen buddy,
I put you through enough tonight. I have to admit defeat. I will ask Jonathan King to help, he wrote one of the tutorials. Check back now and then.

 

[jasond19]

will do rich thanks again

 

[jasond19]

View attachment 23553 is this it?

 

[richc46]

Congrats buddy,
Now its time for you to help me, so I can help others.
What were you doing when it did not work and what did you do different?

 

[jasond19]

what i was doing when it didnt work i was tryn to upload it from downloads, because it didnt appear in documents untill i changed the advanced setting from kernal to small, then i ran all again it appeared in documents then

 

[richc46]

Good, I knew that when we changed that setting, it would work.

I put you through a lot tonight. Although, I always try my best with the BSODs, I want to be sure that you get only my very best. I will work on it tomorrow when I am fresh. I can tell you now, looks like nothing serious. A driver most likely.

Did you do anything or make any changes when the problem began?
When did it begin?

 

[jasond19]

i deleted the icons on my desk top the ones from mini dump, only the icon tho, thanks again rich i owe ya big, sure you were just as frustrated as i was, lol did i mention im from missouri, thats the show me state! ty bud

 

[jasond19]

im kinda lost on what program you are meaning

 

[richc46]

No, what did you do when the BSODs began and when did they start?
Also check out your hardware here.
Windows 7 Upgrade Advisor - Download - Microsoft Windows
This will find certain hardware problems that will not allow you to install Seven. They may cause Vista problems, too.
You get special treatement, I will try to fix everything I can find, even if not BSOD related.

 

[jasond19]

o when the bsods started, they started lastnight soon as rebooted after the first 1 i posted here right away, i really cant think of anything diffrnt i was doing... idk if i do ill be sure and tell u, and hey thanks again you are more help than you really know i think, ty again

 

[richc46]

I will try my best. Post the results of the test that I gave you and check back now and then. I have to review about 10 dump files.

 

[jasond19]

im downloading the mngr now then ill run and post, do you think the bsod can be caused by it over heating? feels a lil warm?

 

[richc46]

I looked very quickly at the reports. I think that its a driver conflict. Many analysists would just give you a driver verifier test a this point. I prefer to hold that to last. The verifier can be a pain, sometimes and I want to go through all the steps so I can tell you about any problem that I find so that you can fix it. Does not look like anything serious.

 

[jasond19]

ok rich sounds good to me, o i cant run the upgrade test evertime i try to open i get the bsod

 

[richc46]

Right now go to event viewer and give me the specifics of the error

Type event viewer in search
In EV go to adminsitrative in left panel. Then look for errors that happened at this time.
These will give me clues when I examine your reports.

Some of the information that I am asking for would have been in the other information that you were not able to send to us.

 

[richc46]

See if you can run the test with a clean boot. These are just things that will help me later
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

 

[jasond19]

critl 0
error 0, 4, 9, 3045
warning 0, 6, 13, 3045
information 52, 625, 1751, 52,125
audit success 74, 872, 2854, 33549
audit faliur 8, 345, 755, 4737

 

[richc46]

Im going to head for bed. If not its overtime and the charges and interest will have to be doubled. In the meantime if you will be up a while test with the clean boot. That will tell us a lot.
With all that information, I will look at the files tomorrow and see if I can help.

 

[richc46]

Try and give me a screen shot of the error codes.