Windows Explorer problems

Philth

New Member
I have a user who has hyperlinks in an Excel 2007 spreadsheet that are linked to a network folder. Sometimes when she uses the hyperlink, documents that have recently been saved to the folder do not show in the Windows Explorer that is launched. She can however launch another Explorer and see all of the documents (with both explorer sessions open side by side). I have spent days searching for the answer so any help will be gratefully recieved.
 

My Computer

Tell your user to remove the link and then re-add it. It probably didn't recognize the new files or that when she added the link, it saved whatever was in that folder to the document file.

Let us know,
Ben
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Intel(R) Celeron(R) CPU 420 @1.60 GHz
    Motherboard
    Dell Inspion 530 Default
    Memory
    PNY 4GB 240-Pin SDRAM DDR2 800 (PC2 6400) Dual Channel
    Graphics card(s)
    ATI Radeon HD 2400 PRO
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Gateway PnP Monitor
    Screen Resolution
    1024x768 @ 75 Hz
    Hard Drives
    Seagate 250G ATA SATA-II
    Case
    Dell Inspiron 530
    Cooling
    None
    Mouse
    Logitech EX100 Combo
    Keyboard
    Logitech EX100 Combo
    Internet Speed
    100 MB/s
Thanks Ben.

Removing and replacing the link does work but there are lots of links in the spreadsheet to different folders that are being continually udated, so to keep having to do that would be impratical. Also it is very intermitent. We could click a hyperlink now and not see new documents and then try the same hyperlink in 30 minutes and would see all. Sometimes however the problem exists indefinitely.

Phil.
 

My Computer

Thanks Ben.

Removing and replacing the link does work but there are lots of links in the spreadsheet to different folders that are being continually udated, so to keep having to do that would be impratical. Also it is very intermitent. We could click a hyperlink now and not see new documents and then try the same hyperlink in 30 minutes and would see all. Sometimes however the problem exists indefinitely.

Phil.

Thats just part of computers Phil,
They can be the most amazing machienes one minute; then the next, they are going downhill without any brakes.

You can never tell. I will look into this more.
Did you solve the problem?

Ben
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Intel(R) Celeron(R) CPU 420 @1.60 GHz
    Motherboard
    Dell Inspion 530 Default
    Memory
    PNY 4GB 240-Pin SDRAM DDR2 800 (PC2 6400) Dual Channel
    Graphics card(s)
    ATI Radeon HD 2400 PRO
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Gateway PnP Monitor
    Screen Resolution
    1024x768 @ 75 Hz
    Hard Drives
    Seagate 250G ATA SATA-II
    Case
    Dell Inspiron 530
    Cooling
    None
    Mouse
    Logitech EX100 Combo
    Keyboard
    Logitech EX100 Combo
    Internet Speed
    100 MB/s
Well did my solution work for this problem?

Let me know,
Ben
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Intel(R) Celeron(R) CPU 420 @1.60 GHz
    Motherboard
    Dell Inspion 530 Default
    Memory
    PNY 4GB 240-Pin SDRAM DDR2 800 (PC2 6400) Dual Channel
    Graphics card(s)
    ATI Radeon HD 2400 PRO
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Gateway PnP Monitor
    Screen Resolution
    1024x768 @ 75 Hz
    Hard Drives
    Seagate 250G ATA SATA-II
    Case
    Dell Inspiron 530
    Cooling
    None
    Mouse
    Logitech EX100 Combo
    Keyboard
    Logitech EX100 Combo
    Internet Speed
    100 MB/s
Hi Ben

As I said, removing and replacing the link does work but there are lots of links in the spreadsheet to different folders that are being continually udated, so to keep having to do that would be impratical.

It would appear that Windows explorer not refreshing the document list is something that Microsoft released a hotfix for in XP and should be resolved with Vista service packs. Our Windows updates are the latest available but the problem still exists. To date I have no solution to the problem.

Phil.
 

My Computer

That stinks phil,
Send microsoft a nice email and tell them about this. Also, do a search on google for "Windows Explorer Refresh Application".
Some people may have already created an app for this that should work for you.
Let me know,
Ben
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Intel(R) Celeron(R) CPU 420 @1.60 GHz
    Motherboard
    Dell Inspion 530 Default
    Memory
    PNY 4GB 240-Pin SDRAM DDR2 800 (PC2 6400) Dual Channel
    Graphics card(s)
    ATI Radeon HD 2400 PRO
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Gateway PnP Monitor
    Screen Resolution
    1024x768 @ 75 Hz
    Hard Drives
    Seagate 250G ATA SATA-II
    Case
    Dell Inspiron 530
    Cooling
    None
    Mouse
    Logitech EX100 Combo
    Keyboard
    Logitech EX100 Combo
    Internet Speed
    100 MB/s
I think you're right Ben but as someone who has no faith in Microsoft at all I doubt it would do any good.

As for Google searches, trust me I have searched for more variations of Windows explorer refresh than I care to remember. I will continue to try and find a solution though as I need to get this sorted. If I have any luck I'll let you know.

Thanks for your input.

Phil.
 

My Computer

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