Cool thnx for the info.
Here is the link to install the Drive firmware.
http://ftp.us.dell.com/rmsd/DE04-2.zip
Make sure you remove any CD or DVD from the drive before installing this firmware update.
After extracting all the files to Desktop, run the file SFDNWIN3.27.11.exe
And then click on the left most button at the top of smaill firmware window and after selecting the firmware file that is: DE04.BIN
click on the second button from left to update the firmware.
Restart the computer after that update and issue should be fixed.
Thanx
Ricky
ok i did that but when i run the file SFDNWIN3.27.11.exe it says drive not found before it opens...
Oooooooooooooooooooooo
Is the drive visible in My computer, if it is not then check in Device manager for any yellow mark on the drive.
If there is a yellow mark on the drive then right click on it and delete it.
after that follow these steps:
Step 1: Start Registry Editor
Click
Start, click
Run, type regedit, and then click
OK. Registry Editor starts.
Step 2: Delete the UpperFilters registry entry
1.In Registry Editor, expand
My Computer, and then expand
HKEY_LOCAL_MACHINE.2.Expand
SYSTEM, and then expand
CurrentControlSet.3.Expand
Control, and then expand
Class.4.Under
Class, click
{4D36E965-E325-11CE-BFC1-08002BE10318}.5.In the right pane (topic area), click
UpperFilters/LowerFilters.bak.
Note An
UpperFilters.bak or LowerFilters.bak registry entry may also appear. To delete the
UpperFilters/Lowerfilter registry entry, you must click
UpperFilters/Lowerfilter and not
UpperFilters.bak/LowerFilters.bak.6.On the
Edit menu, click
Delete.7.When you receive the following message, click
Yes to confirm the deletion of the UpperFilters registry entry:Are you sure you want to delete this value?
Restart the computer and get the drive working.