Power Options and Sleep Mode Problems

How to Troubleshoot a Vista or Windows 7 Sleep Mode Problem

information   Information
This will show you some steps to help you troubleshoot and find out what is causing your sleep mode problem. These are the usual reasons for sleep mode problems. For more information, see: Windows Help and How-to: Turn Off a Computer FAQs
Note   Note

  • When your computer is in hibernation, the only way to wake it is to tap the case power button.
  • If this sleep mode problem just started recently, then you might consider doing a System Restore before or after trying the steps below if they do not help.
Common Problems:
  • Computer will wake up for no reason.
  • Sleep mode does not work any more.
  • Hibernate option is not available in Power Options, then you accidentally deleted the Hibernation file Cleaner in Disk Cleanup.
  • Screen saver not working.
Tip   Tip
BEFORE STARTING:Make sure you have the latest device drivers and BIOS installed for your motherboard.NOTE: A out-of-date video driver or other drivers are sometimes the source of sleep mode problems. It is best to keep these up to date to resolve issues found with them.





STEP 1
Check Your Mouse and Keyboard

NOTE: A wireless mouse and keyboard can cause your computer to wake up for no apparent reason, and to not wake up from sleep mode when you press a key or move the mouse. This may also cause your screen saver to not work to. If the computer is using an optical mouse, changes in light can cause the computer to wake.
For a USB Mouse or Keyboard:
1. Check the BIOS settings to make sure that you have a Legacy USB option enabled.​

For a Wireless Mouse or Keyboard:
1. Unplug the receiver on the back of the computer and test.​
2. If sleep or hibernation works now, then try:​
A) Download new drivers for you wireless mouse and test again with the receiver plugged in.​
NOTE: Always get your drivers from the source, never from Windows Updates. They do not work properly sometimes.
B) Disable the wireless mouse and/or keyboard wake up option in Step Five below. If you have to disable both of them, then you can wake the computer up by pressing the power button on the case.​
C) Time to get a new mouse and/or keyboard that is compatible with Vista.​


For a Optical Mouse:
1. Try not to have direct bright light shining on the sensor or moving around it.​





STEP 2
Check Advanced Power Plan Settings

NOTE: Power settings control the computer’s ability to go into and come out of sleep/standby mode.
1. Open the Control Panel. (Classic View)​
2. Click on the Power Options icon.​
3. Click on the Change plan settings link under your power plan. (See screenshot below)​
Change1.jpg

4. Click on Change advanced power settings. (See screenshot below)​
Change2.jpg

5. Click on Change settings that are currently unavailable. (See screenshots below step 10)​
NOTE: This will allow any Power Options that are grayed out to now work and not be grayed out.​
6. Recommended Settings for Sleep
NOTE: Sleep saves any open documents and programs to memory only, and then puts the computer into a low-power state.
WARNING: If you lose power to the computer, you will also lose what is in memory.​
[TABLE=class:-grid,-width:-700][TR][TD]
Main Setting
[/TD]
[TD]
Sub Setting
[/TD]
[TD]
Recommendation
[/TD][/TR]
[TR][TD]
Hard disk
[/TD]
[TD]

[/TD]
[TD]
Set to at least 1 minute before the computer (Sleep after setting below) is set to sleep.
[/TD][/TR]
[TR][TD]
Sleep
[/TD]
[TD]
Sleep after
[/TD]
[TD]
This is for the computer. Set to at least 1 minute after Hard disk and Display is set to turn off.
[/TD][/TR]
[TR][TD]
Sleep
[/TD]
[TD]
Allow hybrid sleep
[/TD]
[TD]
Set to Off.
[/TD][/TR]
[TR][TD]
Sleep
[/TD]
[TD]
Hibernate after
[/TD]
[TD]
Set to Never.
[/TD][/TR]
[TR][TD]
USB settings
[/TD]
[TD]
USB selective suspend setting
[/TD]
[TD]
Set to Disabled.
[/TD][/TR]
[TR][TD]
Power buttons and lid
[/TD]
[TD]
Start menu power button
[/TD]
[TD]
Set to Sleep.
[/TD][/TR]
[TR][TD]
PCI Express
[/TD]
[TD]
Link State Power Management
[/TD]
[TD]
Set to Off.
[/TD][/TR]
[TR][TD]
Display
[/TD]
[TD]
Turn off display after
[/TD]
[TD]
Set to at least 1 minute before the computer (Sleep after setting above) is set to sleep. Usually set this as the same as the Hard drive is set to turn off.
[/TD][/TR]
[TR][TD]
Multimedia settings
[/TD]
[TD]
When sharing media
[/TD]
[TD]
Set to Allow the computer to sleep.
[/TD][/TR][/TABLE]


7. Recommended Settings for Hybrid Sleep
NOTE: Hybrid sleep saves your open documents and programs to memory and to the hard drive, and then puts the computer into a low-power state. After the Hibernate after time you set, it will then put the computer into hibernation.
WARNING: Use the same Recommended Settings for Sleep in step 6 above, except for these changes:​
[TABLE=class:-grid,-width:-700][TR][TD]
Main Setting
[/TD]
[TD]
Sub Setting
[/TD]
[TD]
Recommendation
[/TD][/TR]
[TR][TD]
Sleep
[/TD]
[TD]
Allow hybrid sleep
[/TD]
[TD]
Set to On.
[/TD][/TR]
[TR][TD]
Sleep
[/TD]
[TD]
Hibernate after
[/TD]
[TD]
Set to at least 1 minute after the computer (Sleep after setting above) is set to sleep.
[/TD][/TR][/TABLE]


8. Recommended Settings for Hibernation
NOTE: Hibernation is a power-saving state that saves your open documents and programs to the hard drive and then turns off your computer. If Hibernate after is not listed, then make sure that you have the Hibernation File enabled or restored to. It is by default unless it was cleaned in Disk Cleanup.​
WARNING: Use the same Recommended Settings for Sleep in step 6 above, except for these changes:​
[TABLE=class:-grid,-width:-700][TR][TD]
Main Setting
[/TD]
[TD]
Sub Setting
[/TD]
[TD]
Recommendation
[/TD][/TR]
[TR][TD]
Sleep
[/TD]
[TD]
Sleep after
[/TD]
[TD]
Set it to Never.
[/TD][/TR]
[TR][TD]
Sleep
[/TD]
[TD]
Allow hybrid sleep
[/TD]
[TD]
Set it to Never.
[/TD][/TR]
[TR][TD]
Sleep
[/TD]
[TD]
Hibernate after
[/TD]
[TD]
Set it to at least 1 minute after Hard disk and Display is set to turn off.
[/TD][/TR]
[TR][TD]
Power buttons and lid
[/TD]
[TD]
Start menu power button
[/TD]
[TD]
Set it to Hibernate.
[/TD][/TR][/TABLE]


9. Click on OK to apply​
10. Just exit out the other windows.​
Power_Options.jpgOptions 1.jpg

11. Test sleep mode. If it is still not working correctly, then continue to the next step.​




STEP 3
Check Sleep State Settings in BIOS

NOTE: Make sure you have the latest Video drivers and BIOS for your motherboard. Read your motherboard manual to see if you have any jumpers or settings that sets different sleep voltages for USB.
1. Open the Start Menu.​
2. In white line (Start Search) area, type cmd and press Enter.​
3. In command prompt, type powercfg -a and press Enter. (See screenshot below)​
NOTE: This will give you a report of the available sleep states for your computer and will attempt to report reasons why sleep states are unavailable. You will want to see if the ACPI S1 and/or S3 is listed.
CMD_Sleep_States.jpg

4. Restart the computer into the BIOS settings, and go into the Power Management section in the BIOS.​
NOTE: Usually you will press the F2 or Delete key as soon as your computer starts booting to enter the BIOS.
5. Make sure ACPI mode: S3 or S1 is enabled.​
WARNING: S1 (Sleep) and S3 (Hybrid deeper sleep). If you are running an incompatible video card, some or all of these states below may be unavailable. If one of the settings causes your computer to not wake back up afterwards, then reset the CMOS on the motherboard and restart the computer, or unplug the computer for a moment and plug it back in, and reset the BIOS back to the factory default settings.
BIOS_States.jpg

6. Make sure Wake on Ring and Wake on Lan are disabled.​
NOTE: This will help keep the computer from waking up on its own.​
7. Save the BIOS setting changes and exit to restart the computer.​
8. Test sleep mode. If this does not help, then move on to the next step.​




STEP 4
To See what had Waken Up Windows Last

NOTE: This will give you a list of items that woke up the computer last that may help narrow down what is waking up the computer.
1. Open the Start Menu.​
2. In white line (Start Search) area, type cmd and press Enter.​
3. In command prompt, type powercfg lastwake and press Enter. (See screenshot below)​
NOTE: Notice that I had USB\ROOT\HUB listed. For me, this would be the USB wireless mouse. Your list results will vary of course.​
cmd_lastwake.jpg





STEP 5
To List, Enable, or Disable Device Names Currently Configured to Wake Up the System From any Sleep State

NOTE: This will show you a list of devices that are able to wake up your computer to help you narrow down a device that may be responsible for waking up your computer. It does not mean that these devices are the ones that woke up your computer though, just that they are able to.
2. To List Devices that Can Wake Up the Computer
A) In the command prompt, copy and paste in bold: (See screenshot below)​
powercfg -devicequery wake_armed and press Enter.​
Device_List.jpg

B) Go through the list of devices to see if you have one you do not want to wake up your system.​
EX: A Network Device (Modem, Ethernet, etc.) or Wireless Mouse.​
C) If you found a device that may be causing the problem, then check with the STEP SIX section below first to see if you can disable a wake up option for the device in it's Power Management settings in Device Manager to test to see if that is it before proceding.​

3. To Disable a Listed Device From Waking Up the Computer
NOTE: Only do this step if you cannot do it from STEP SIX below using Device Manager instead.​
A) In the elevated command prompt, type below in bold and press Enter.​
WARNING: Be sure to write this device name down in case you want to be able to enable it again in step 4. Once you disable it, it will not be listed again in step 2A until enabled again.​
powercfg -devicedisablewake "exact name of device listed in step 2A"

NOTE: For example, if I wanted to disable the listed (step 2A) High Definition device (HDAC), then I would type powercfg -devicedisablewake "High Definition Audio Controller" and press enter.​

4. To Enable a Listed Device Again to Waking Up the Computer
NOTE: Only do this step if you cannot do it from STEP SIX below using Device Manager instead, or you have done step 3 above with the device.​
A) In the elevated command prompt, type below in bold and press Enter.​
powercfg -deviceenablewake "exact name of device listed in step 2A"

NOTE: For example, if I wanted to reenable the High Definition device (HDAC) that was disable and removed from the list in step 3, then I would type powercfg -deviceenablewake "High Definition Audio Controller" and press enter.​

5. When done, close the elevated command prompt, and test sleep mode.​




STEP 6
To Disable or Enable the "Allow this device to wake the computer" Option for a Device

Note   Note

  • Check your Network device. Network activity can cause the network hardware to wake the computer, especially when the network is always on (like cable and DSL connections).
  • High Definition Audio, if listed in STEP FIVE, may also rarely cause the computer to wake from sleep mode. You can disable (only option available) the device as a test in Device Manager to see before putting the computer to sleep. Just enable it again if it is not the problem.

1. Open the Control Panel. (Classic View)​
2. Click on the Device Manager icon.​
NOTE: You need to be in a Administrator account.
3. Click on Continue in the UAC prompt.​
4. Open the device's list that you want to change. (See screenshot below)​
EX: Network Devices
5. Right click on the device name and click on Properties.​
EX: Network Devices
Device.jpg

6. Click on the Power Management tab. (See screenshot below)​
Power_Management.jpg

7. Uncheck Allow this device to wake the computer. (See screenshot above)​
NOTE: To Enable it again, just check this instead. If you need to disable the wireless mouse and keyboard, then you can wake the computer by pressing the power button on the case.
8. If listed, check Allow the computer to turn off this device to save power. (See screenshot below step 6)​
NOTE: This will turn the device off when the computer goes into sleep mode.
9. Click on the Advanced tab. (See screenshot below)​
NOTE: This is only for the Network device.
Advanced_tab.jpgAdvanced_tab-2.jpg

10. Check the boxed in red Property: items below to see if they are set to Disabled in the Value: area. (See screenshot above)​
NOTE: This area may be different for your particular network device since it is based on the driver, but it should be similar. You will be looking for any Wake on type property options listed.​
11. Click on OK to apply and close properties window. (See screenshot below step 6 or 9)​




STEP 7
Check the Screen Saver

NOTE: Some screen savers can interfere with the computer’s ability to go into and come out of sleep/standby mode. Disabling or changing the screen saver may resolve the problem.
1. In the Screen saver settings, select an alternate screen saver, or set it to None, then click on OK.​
2. Test sleep mode.​




STEP 8
Check Startup Programs

Note   Note


  • Many software components start up automatically with Vista and run in the background. Some of these programs may not be necessary, and can interfere with the sleep/standby mode. For troubleshooting purposes, use the following steps to prevent programs from starting up with Vista to see if this is the issue.
  • If you are having these problems, you can avoid from having to do this completely if you logoff and put the computer to sleep from within the logon screen.

1. Open the Start Menu.​
A) In the white line (Start Search) area, type msconfig and press Enter.​
B) Go to step 3.​

OR
2. Click on All Programs, Administrative Tools, and System Configuration.​
3. Click on Continue in the UAC prompt.​
4. Under the General tab, dot Selective startup. (See screenshot below)​
NOTE: When done with the test, dot Normal startup, to return to the default settings before the test, and click on OK.
5. Uncheck Load startup items and click on OK and restart the computer.​
NOTE: You will get a notification that you made changes to the Startup programs in the bottom right Notification area. Just ignore it for now. It will go away when you put it back to Normal startup after you finish.
System_Configuration.jpg

6. Test sleep mode.​
7. If unchecking (disabling) Load startup items fixed the sleep problem, then enable one startup item at a time and test to see if the problem occurs again. Continue enabling startup items, until you find the program that is causing the problem. Remove or update the problem program.​
NOTE: See Method One or Two here: How to Check and Change the Startup Programs in Vista
A) When done, change the setting back to Normal startup (step 4).​

8. If unchecking (disabling) Load startup items did not resolve the sleep problem, then set it back to Normal startup (Step 4) and go to the next step below.​




STEP 9
Check Scheduled Tasks for Programs

NOTE: Sometimes a program will have something scheduled to run that will wake the computer up. Try turning them off temporarily to see if it resolves the problem.
1. Check in the suspected program settings to see if there is a feature that may wake the computer.​
NOTE: Sometimes it can be the Auto-Update feature in the program.​
2. Check Task Scheduler for items that are set to Wake-Up the computer to perform it's action.​
A) Expand out the list in the left pane and click on the suspect item's folder. Double click on the task in the middle pane.​
B) Click on the Conditions tab.​
C) Uncheck the Wake the computer to run this task box.​

3. Check Windows Automatic Updates settings.​




STEP 10
Check Windows Sidebar Gadgets

NOTE: Sometimes a Windows Sidebar Gadget may cause the computer to not sleep on it's own.
1. Turn off Windows Sidebar as a test to see if your computer will enter sleep on it's own now.​
NOTE: Sometimes, you may need to restart the computer afterwards as well.​
2. If it does, then turn Windows Sidebar back on and turn off each Gadget one by one. Test sleep again after each one until you find the one causing the problem.​




STEP 11
Check Motherboard Jumpers

NOTE: A few motherboards have been reported has having jumpers on the board for certain functions (ex: USB device wake-up) that may need to be enabled or disabled.
1. Pull out or download your motherboard manual, and check for any such jumpers.​
2. If you have one that is related (ex: USB device wake-up), then test sleep mode inbetween toggling the jumper on and off.​




STEP 12
Reset Print Spooler

NOTE: This may help if your computer will sleep fine manually, but will not sleep automatically or not go to sleep at all. Credit to Artxie for this.
1. Open Services, and temporaily Stop the Print Spooler service.​
2. Open the Start Menu and type %WINDIR%\system32\spool\printers in the search line and press enter, then delete all files in this folder.​
3. In Services, Start the Print Spooler service. Close Services window.​
Note   Note
If the print spooler issue persists, the installed printer driver may not be compatible or corrupted. Check the printer manufacturer's website to download and install the latest Windows compatible driver for it.





STEP 13
Enable or Disable Windows Media Center Updates to Wake Up the Computer

NOTE: This will show you how to enable or disable the Windows Media Center (mcupdate) task from waking up the computer from sleep when it checks for Media Center updates in Windows 7 and Vista.




STEP 14
View and Override Power Availability Requests

By using power availability requests, applications, services, and drivers can temporarily disable power management features to accomplish user scenarios. Availability requests can prevent the display from turning off after inactivity, and prevent the computer from automatically sleeping, enable Away Mode, and shutting down.
requests.jpg
requestsoverride_Driver.jpg





STEP 15
Try System Restore

NOTE: If sleep/standby mode previously worked, attempt a system restore back to a time when it worked. If the problem has always existed, skip this step.
1. Save any open files and close all programs, then backup anything that you do not want to lose to be safe..​
NOTE: If System Restore resolves the problem, the problem is probably caused by software that was installed after the restore point date.



I hope this helps,
Shawn


 

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After reading again the thread, i am not sure that you made a reboot after changing the min sleep state.
Please do change again the min sleep state.
dumppo admin /ac minsleep=s3
reboot your system and try the sleep mode.
Check if possible that the Suspend To RAM value is enabled in your bios when rebooting, but it should be as apparentely sleep mode used to work before.

Check also that all the vista setup is correct...
Cross fingers.
 

My Computer

Quote from my original post, for people who might just join trying to help me
Hi,

This is my first post here at Vistax64.

I have been having trouble with my computer sleeping.

I had just upgraded to Windows Vista 64 bit from 32 bit. In 32 bit, sleep worked fine and there were no issues with sleep. I installed 64 bit to (mostly) take advantage of all 4 gb of my RAM. Now, I have all the latest drivers and everything is almost back to normal (sleep and TV tuner (Aver Volar) don't work). Now some of the sleep options in the control panel's power sleep applet are gone and when I make my compuer go into sleep, my computer will always resume with corrupt video (very many white lines all over the screen) and corrupt sound/audio (static sounding).

My computer specs are:

AMD Athlon 64 X2 Dual Core 6000+ overclocked to 3.15 GHz
4.00 GB of Corsair RAM
nVidia GeForce 8800 GTS 640 mb
ASUS M2R32-MVP (using integrated audio)

I would really like to get some help

Thanks in advance

-Orion

Quote from Shawn's post
Hi Orion, and welcome to Vista Forums. :party:

It sounds like you have a bad video driver that may be causing the white lines. Try uninstalling the video driver in Device Manager, then reinstalling it to see if that helps. You may need to do this for your audio drivers too.

What sleep options are missing from the Control Panel Power Options window?

Double check the Power Management options for devices (Ex: Network) to make sure that they are set to not wake up the computer in Step 5. Also, check to make sure that the Wake On ... options in the BIOS are not selected.

Hope this helps,
Shawn

First, thanks for welcoming me :)

Now, I'll get on to the problem.

I'll try just having my computer sleep with the default audio and video, and I'll post back. I will also, after that, load the Windows Update drivers and see if it works (as some other suggestions I was given had said to do). I have made sure nothing is set to wake the computer from sleep (in BIOS and device manager).

Screenshot of my control panel's sleep applet



-Orion

EDIT: P.S. I have SP1 installed (Vista 64 Ultimate SP1 disk from Microsoft Action Pack).
 

My Computer

System One

  • CPU
    AMD Phenom X4 9850 2.5 GHz
    Motherboard
    ASUS M3N-HD / HDMI
    Memory
    4.00 GB
    Graphics card(s)
    nVidia GeForce 8800 GTS 640
    Hard Drives
    500 GB

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2, 4TB Samsung 990 PRO PRO M.2, 8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master 3
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system, Logitech BRIO 4K Pro webcam, HP Color LaserJet Pro MFP M477fdn, APC SMART-UPS RT 1000 XL - SURT1000XLI, Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
I just tried to uninstall the drivers. Windows wouldn't sleep with the default video driver :p. So I tried the default Windows Update drivers and found the same problems. So, that didn't help much. I tried to enable the hibernation thingy, so that might help.

Screenshot of power applet now:

powerapplet-1.jpg


Should I try to install the new beta drivers (175.12)? Does Vista 64 require WHQL signed drivers? Or will installing non signed drivers on Vista 64 bit mess thing up?

Any other ideas?

Thanks in advance

-Orion
 

My Computer

System One

  • CPU
    AMD Phenom X4 9850 2.5 GHz
    Motherboard
    ASUS M3N-HD / HDMI
    Memory
    4.00 GB
    Graphics card(s)
    nVidia GeForce 8800 GTS 640
    Hard Drives
    500 GB
sidney1st
i tried it and it still didn't work.
it tried to sleep.. then it just ended up restarting itself...

i got the error and told me to download
"Compatibility and Reliability Update (KB938194)"
but I dled it and it said my computer doesn't need it or something...

could it be SP1 problem? although i did install SP1 yonks before it happened....
*tears hair out...*
 

My Computer

I just tried to uninstall the drivers. Windows wouldn't sleep with the default video driver :p. So I tried the default Windows Update drivers and found the same problems. So, that didn't help much. I tried to enable the hibernation thingy, so that might help.

Screenshot of power applet now:

Should I try to install the new beta drivers (175.12)? Does Vista 64 require WHQL signed drivers? Or will installing non signed drivers on Vista 64 bit mess thing up?

Any other ideas?

Thanks in advance

-Orion

Orion,

You will just get a "Are you sure?" type question while installing the 175.12 drivers. Just appprove it, and it should install without any problems. This is the version I have installed, and so far I have not seen any problems with it.

Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2, 4TB Samsung 990 PRO PRO M.2, 8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master 3
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system, Logitech BRIO 4K Pro webcam, HP Color LaserJet Pro MFP M477fdn, APC SMART-UPS RT 1000 XL - SURT1000XLI, Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Orion,

You will just get a "Are you sure?" type question while installing the 175.12 drivers. Just appprove it, and it should install without any problems. This is the version I have installed, and so far I have not seen any problems with it.

Shawn
Thanks, I'll try that.

If things do get messed up, I can just boot into safe mode and remove the drivers, correct?

-Orion
 

My Computer

System One

  • CPU
    AMD Phenom X4 9850 2.5 GHz
    Motherboard
    ASUS M3N-HD / HDMI
    Memory
    4.00 GB
    Graphics card(s)
    nVidia GeForce 8800 GTS 640
    Hard Drives
    500 GB
Orion,

You may be able to uninstall it from within Device Manager in normal mode, but if not, you can do it from Safe Mode.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2, 4TB Samsung 990 PRO PRO M.2, 8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master 3
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system, Logitech BRIO 4K Pro webcam, HP Color LaserJet Pro MFP M477fdn, APC SMART-UPS RT 1000 XL - SURT1000XLI, Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
I tried it.

Sleep still doesn't work. With the new drivers, sleep comes back, but the display is partially corrupt (only a few white lines). It is slightly usable, but the sound isn't working with the drivers from ASUS or Vista's default High Definition Audio Controller drivers. I also found that my network card (built into motherboard) doesn't work after sleep either. ASUS doesn't provide drivers for Vista for the built in network card, and I am using the newest from Windows Update. I don't know what network card it is other than the one built into the ASUS M2R32-MVP.

Any other ideas?
 

My Computer

System One

  • CPU
    AMD Phenom X4 9850 2.5 GHz
    Motherboard
    ASUS M3N-HD / HDMI
    Memory
    4.00 GB
    Graphics card(s)
    nVidia GeForce 8800 GTS 640
    Hard Drives
    500 GB
sidney1st
i tried it and it still didn't work.
it tried to sleep.. then it just ended up restarting itself...

i got the error and told me to download
"Compatibility and Reliability Update (KB938194)"
but I dled it and it said my computer doesn't need it or something...

could it be SP1 problem? although i did install SP1 yonks before it happened....
*tears hair out...*

KB938194 is a quite old fix, so with SP1 you really don't need it.
When you went in sleep mode, did the laptop stopped before restating itself?

Let's try this:
Command prompt as admin
powercfg -h on
Reboot.

And:
Before sleep mode, unplug (if any) all usb devices
In power options/advanced parameters, activate the USB parameters

If it does not work:
What options do you have in your bios with regards to sleep modes?
Does the hibernate sleep mode works?
Did you allow hybrid sleep mode? (deactivate)
Dumppo gives such infos that it should work but the Suspend To RAM value should be enabled in the BIOS.
What is the laptop model?
 
Last edited:

My Computer

KB938194 is a quite old fix, so with SP1 you really don't need it.
When you went in sleep mode, did the laptop stopped before restating itself?

Let's try this:
Command prompt as admin
powercfg -h on
Reboot.

And:
Before sleep mode, unplug (if any) all usb devices
In power options/advanced parameters, activate the USB parameters

If it does not work:
What options do you have in your bios with regards to sleep modes?
Does the hibernate sleep mode works?
Did you allow hybrid sleep mode? (deactivate)
Dumppo gives such infos that it should work but the Suspend To RAM value should be enabled in the BIOS.
What is the laptop model?

No it didn't stop, so it was kind of the shut downs we try to avoid.

Still doesn't work, my BIOS has nothing on regarding sleepmodes.
And Hibernate doesn't work, and I think i didn't allow hybrid sleep.
The laptop is

Sony Vaio VGN-C21GH

I went and manually updated as much as I can from the list of updates.. and it still refuses to work...

Do you think that formatting (not that I know how to do that anyway atm) will help? I would then want to restore it using my Backup but will that affect the sleep mode again? Coz I was thinking during my uni vacations I will do that... although it is like.. more than 1 month away...

I hate this...:cry: I was still watching sappy love dramas the day it didn't work at the food court, slammed it shut to run to class... went library to study and that is when it just refused to work... 2morror makes it 1 week... man i wish I didn't take the laptop to uni.... dammit!!:(
 

My Computer

I tried it.

Sleep still doesn't work. With the new drivers, sleep comes back, but the display is partially corrupt (only a few white lines). It is slightly usable, but the sound isn't working with the drivers from ASUS or Vista's default High Definition Audio Controller drivers. I also found that my network card (built into motherboard) doesn't work after sleep either. ASUS doesn't provide drivers for Vista for the built in network card, and I am using the newest from Windows Update. I don't know what network card it is other than the one built into the ASUS M2R32-MVP.

Any other ideas?

OK Orion,

I looked up your motherboard and you can see all your specs and stuff here:

ASUSTeK Computer Inc.


Here are the drivers that I found for you board:

1. Marvell 88E8001 Gigabit/ LAN Controller, (network) top one
Marvell: Drive Search Results

2. Audio and other drivers, (just select the one you need)
ASUSTeK Computer Inc.-Support-


Hopefully the latest drivers will help with the sleep mode also,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2, 4TB Samsung 990 PRO PRO M.2, 8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master 3
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system, Logitech BRIO 4K Pro webcam, HP Color LaserJet Pro MFP M477fdn, APC SMART-UPS RT 1000 XL - SURT1000XLI, Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
We'll find the problem:)
Set Vista not to share media during sleep time and try.
If NOK, allow hybrid sleep mode and try
Do you have a tuner card? If yes deactivate it and try.
Maybe the troubles are coming from the graphics card?
What is your GC, are the drivers up to date?
Look in the GC properties/details the power datas (mapping for S3 & S4 should be mentioned).
Don't format as i think the result would be the same :(

EDIT: Pls verify the size of your hiberfil.sys on C:\
 
Last edited:

My Computer

I tried it.

Sleep still doesn't work. With the new drivers, sleep comes back, but the display is partially corrupt (only a few white lines). It is slightly usable, but the sound isn't working with the drivers from ASUS or Vista's default High Definition Audio Controller drivers. I also found that my network card (built into motherboard) doesn't work after sleep either. ASUS doesn't provide drivers for Vista for the built in network card, and I am using the newest from Windows Update. I don't know what network card it is other than the one built into the ASUS M2R32-MVP.

Any other ideas?

OK Orion,

I looked up your motherboard and you can see all your specs and stuff here:

ASUSTeK Computer Inc.


Here are the drivers that I found for you board:

1. Marvell 88E8001 Gigabit/ LAN Controller, (network) top one
Marvell: Drive Search Results

2. Audio and other drivers, (just select the one you need)
ASUSTeK Computer Inc.-Support-


Hopefully the latest drivers will help with the sleep mode also,
Shawn

Thanks!

I have already installed all the newest drivers from ASUS, but your search has returned no results for the network card drivers, I'll search myself and update.

We'll find the problem:)
Set Vista not to share media during sleep time and try.
If NOK, allow hybrid sleep mode and try
Do you have a tuner card? If yes deactivate it and try.
Maybe the troubles are coming from the graphics card?
What is your GC, are the drivers up to date?
Look in the GC properties/details the power datas (mapping for S3 & S4 should be mentioned).
Don't format as i think the result would be the same :(

EDIT: Pls verify the size of your hiberfil.sys on C:\

Thanks for the help.

I have enabled Vista to not disable sleep when sharing media and I have unplugged the TV tuner. I have the newest beta graphics card drivers and I dont know where to look for power information for the graphics card.

The hiberfil.sys is 3.99 GB (4,294,238,208 bytes)


I have tried to disable S3 sleep, and it seems to work in S1 sleep, but all fans are on and things seem to keep going. I would like to have my computer be able to S3 sleep again.

-Orion
 

My Computer

System One

  • CPU
    AMD Phenom X4 9850 2.5 GHz
    Motherboard
    ASUS M3N-HD / HDMI
    Memory
    4.00 GB
    Graphics card(s)
    nVidia GeForce 8800 GTS 640
    Hard Drives
    500 GB
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