i keep BSODing :*(

[gray786]

I have had my computer for over a year now. run vista x64. usually had my e6750 overclocked to 3GHZ and ive never had a problem.

as of 3 days ago, my pc will randomly freeze, bsod, and freeze on boot. i tried updating my bios, and now im thinking about reformatting but i think it might the ram? i ran the vista memory diagnostics test and my ram past with out any problems.

here are a few BSOD codes ive written down, hopefully that help

system_service_exception
driver_power_state_failure
memory_management
interrupt_exception_not_handled

i have my pc's bios on its factory defaults and the problem still occurs.

heres my pc specs:

Mainboard : Gigabyte X48-DS4
Chipset : Intel X48
Processor : Intel Core 2 Duo E6750 @ 2666 MHz
Physical Memory : 4096 MB (4 x 1024 DDR2-SDRAM )
Video Card : NVIDIA GeForce 8800 GT
Hard Disk : WDC (750 GB)
Hard Disk : Seagate (500 GB)
DVD-Rom Drive : HP DVD Writer 1040d ATA Device
Monitor Type : Samsung SyncMaster - 17 inches
Network Card : Realtek Semiconductor RTL8168/8111 PCI-E Gigabit Ethernet NIC
Network Card : Realtek Semiconductor RTL8168/8111 PCI-E Gigabit Ethernet NIC
Operating System : Windows (TM) Vista Business Professional 6.00.6001 Service Pack 1
DirectX : Version 10.00
Windows Performance Index : 5.7

 

[CrucialHoax]

Were going to need the actual dump file to better help you.

Start search > type .dmp > It should bring up the dumps that have been occuring > Zip them up > post them here

 

[gray786]

when i type .dmp into the system search, nothing comes up. is there a command i can use in "run"?

thanks for replying btw!
this community is so very helpful.

 

[CrucialHoax]

Go into the 'Run' option and type: sysdm.cpl then go to the performance tab > then start up settings > make sure it has create a dump file checked.

 

[gray786]

let me know if this is what you are looking for

 

[gray786]

here we go!

let me know if thats what you are looking for

 

[zigzag3143]

Grey

this dump isn't going to be alot of help, b ut may give us some direction. there are drivers on your system that are from 2006 and anything that old is a problem.

So find updates for anything you can bios, video,sound, usb, lan, etc

On this dump the ntkrnmp.exe triggered it but it doesn't say which file


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Mini100709-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 6001.18226.amd64fre.vistasp1_gdr.090302-1506
Machine Name:
Kernel base = 0xfffff800`01e0b000 PsLoadedModuleList = 0xfffff800`01fd0db0
Debug session time: Wed Oct 7 15:59:59.305 2009 (GMT-4)
System Uptime: 0 days 0:03:20.109
Loading Kernel Symbols
...............................................................
................................................................
..............
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3D, {0, 0, 0, fffff80001e6055a}

Probably caused by : ntkrnlmp.exe ( nt!KiInterruptHandler+28 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

INTERRUPT_EXCEPTION_NOT_HANDLED (3d)
Arguments:
Arg1: 0000000000000000
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: fffff80001e6055a

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3D

PROCESS_NAME: System

CURRENT_IRQL: a

EXCEPTION_RECORD: fffff80002e898c8 -- (.exr 0xfffff80002e898c8)
ExceptionAddress: fffff80001e6055a (nt!KiScanInterruptObjectList+0x000000000000008a)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME: fffff80002e89970 -- (.trap 0xfffff80002e89970)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000aae1ba76 rbx=0000000000000000 rcx=fffffa8003da3c00
rdx=ff00fa8006494050 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80001e6055a rsp=fffff80002e89b00 rbp=fffff80002e89bd0
r8=00000000aadf90bb r9=00000000000ab4bd r10=00000000000a9207
r11=fffffa80048514f0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!KiScanInterruptObjectList+0x8a:
fffff800`01e6055a 41ff542418 call qword ptr [r12+18h] ds:0002:00000000`00000018=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80001e5f3ee to fffff80001e5f650

STACK_TEXT:
fffff800`02e888f8 fffff800`01e5f3ee : 00000000`0000003d 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffff800`02e88900 fffff800`01e60228 : 00000000`00000000 00000000`00000000 00000000`00000008 fffff800`02e84000 : nt!KiBugCheckDispatch+0x6e
fffff800`02e88a40 fffff800`01e729cd : 00000000`00000000 fffff800`01e0b000 fffff800`02e8a000 fffff800`0200eefc : nt!KiInterruptHandler+0x28
fffff800`02e88a70 fffff800`01e79fef : fffff800`00000001 00000000`00000001 0000003c`00000000 fffff800`02e89b50 : nt!RtlpExecuteHandlerForException+0xd
fffff800`02e88aa0 fffff800`01e37da3 : fffff800`02e898c8 fffff800`02e892a0 00000000`00000000 fffff800`02e89970 : nt!RtlDispatchException+0x22f
fffff800`02e89190 fffff800`01e5f4a9 : fffff800`02e898c8 fffffa80`03da3c08 fffff800`02e89970 fffffa80`03da3c00 : nt!KiDispatchException+0xc3
fffff800`02e89790 fffff800`01e5e08d : fffffa80`041cd010 fffff800`01e377e5 fffff800`02e899a8 fffff800`02e899c0 : nt!KiExceptionDispatch+0xa9
fffff800`02e89970 fffff800`01e6055a : fffffa80`03da3c08 fffff800`023503c0 fffff800`0000040e fffff800`02e89b20 : nt!KiGeneralProtectionFault+0xcd
fffff800`02e89b00 fffff800`01e60342 : 00000000`00000000 00000000`00000001 fffffa80`048ab660 fffff800`023315a0 : nt!KiScanInterruptObjectList+0x8a
fffff800`02e89b50 fffffa60`00b9a7a2 : fffffa60`00b99685 00000000`aadf64b2 00000000`0000000c fffff800`01f7f680 : nt!KiChainedDispatch+0x112
fffff800`02e89ce8 fffffa60`00b99685 : 00000000`aadf64b2 00000000`0000000c fffff800`01f7f680 fffff800`01e68d9f : intelppm!C1Halt+0x2
fffff800`02e89cf0 fffff800`01e7aac8 : fffffa80`00000010 fffff800`01f82a80 fffff800`02e89db0 fffff800`01e62ced : intelppm!C1Idle+0x9
fffff800`02e89d20 fffff800`01e69e31 : fffff800`01f7f680 00000000`000a9207 00000000`00000000 00000000`00000000 : nt!PoIdle+0x148
fffff800`02e89d80 fffff800`020385c0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x21
fffff800`02e89db0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!zzz_AsmCodeRange_End+0x4


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!KiInterruptHandler+28
fffff800`01e60228 90 nop

SYMBOL_STACK_INDEX: 2

SYMBOL_NAME: nt!KiInterruptHandler+28

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 49ac93e1

FAILURE_BUCKET_ID: X64_0x3D_nt!KiInterruptHandler+28

BUCKET_ID: X64_0x3D_nt!KiInterruptHandler+28

Followup: MachineOwner
---------

Ken

 

[gray786]

my video/audio drivers are up to date. my bios is the most current version.
windows is also up to date.

hmmm

 

[Frostmourne]

The BUGCHCK_STR 0x3D might also be related to your cpu, it might not have enough air and is overheating. Underclock it and are your hard drives in a RAID configuration?

 

[gray786]

The BUGCHCK_STR 0x3D might also be related to your cpu, it might not have enough air and is overheating. Underclock it and are your hard drives in a RAID configuration?

i actually have a zalman heatsync on it and the cpu idles at a nice 35C
45C under load.


i took back my overclocks since i started BSODing.

so far, my pc has been running for about 5 hours now. it seems like the problem just went away on its own and i didnt do anything changes to my system.

ever since i ran the vista memory diagnostics test the problem went away. the test said my ram was fine too.

 

[gray786]

also i want to note that im currently downloading service pack 2 for my vista x64.

maybe that will help out

 

[Frostmourne]

When you download SP2, disconnect from the internet, reboot, and then temporatily shut down your antivirus before install.

 

[gray786]

i cant even install sp2. when i go to install it, it says element was not found

ERROR_NOT_FOUND(0X80070490)


this just keeps getting worse and worse!

 

[Frostmourne]

Try here:

Error 0X80070490 trying to install Service Pack 2 - T-500 running Windows Vista