Black screen when starting my laptop

[Ashanta]

I copied all the files to the corresponding folders.

I can tell you that I always have the same black screen that hangs up my screen as I already explained before.

The only way I found is to disable AHCI on the bios.

I can't save any changes on the Phoenix Bios but :

If I turn off my laptop and unplug from the wall outlet and I start again after a few hours, the Bios came back with the same settings as before.

If I reboot my laptop after a few minutes (unplugged or not unplugged from wall outlet), there is no problem, it can save my last settings.

 

[NoelDP]

That sounds like a dying CMOS Battery - you need to replace it.
It's a two-minute job in a desktop - or a two-hour one in some laptops
Looks like it may be fairly simple in your case - all you need is the battery and a small Philips screwdriver.
This should be fairly close to what you have (it's a 3515 rather than a 3505)
https://www.youtube.com/watch?v=WSlvq2VMEgk

 

[Ashanta]

I already checked the cmos location in the past, and it was impossible to access and to retrieve the battery.

Unfortunately for the Amilo Pro 3505, it's completely different.

That sounds like a dying CMOS Battery - you need to replace it.
It's a two-minute job in a desktop - or a two-hour one in some laptops
Looks like it may be fairly simple in your case - all you need is the battery and a small Philips screwdriver.
This should be fairly close to what you have (it's a 3515 rather than a 3505)
https://www.youtube.com/watch?v=WSlvq2VMEgk

 

[NoelDP]

It may be a job for a pro, then
I hate the one where you have to completely dismantle the machine to replace a 50p battery! It means you have to charge well under the normal rate for time employed to get anywhere near a sensible price.

Battery:50p
Labour: £70

Just doesn't work!

 

[Ashanta]

Yes, it's horrible to dismantle all the machine.

Last time, I tried I noticed that I had maybe one possibility to retrieve the battery but I wouldn't have any chance to replace it, sure.

Anyway, when I reproduce this hangs up and I enter into F8 in Safe Mode, it always stopped at crcdisk.sys. Maybe it's nothing to do with the cmos battery, and in this case I will have two separate issues:

1. Bios can't save the new settings
2. Laptop hangs up with a black screen after bios program finished loading every time I booted my laptop.

The only solution, I found at this moment, is to 'disabled AHCI' on the bios. The cons, is that I need to do it every time, I start my laptop after a few hours Off.

It may be a job for a pro, then
I hate the one where you have to completely dismantle the machine to replace a 50p battery! It means you have to charge well under the normal rate for time employed to get anywhere near a sensible price.

Just doesn't work!

 

[Ashanta]

I also noticed that the following drivers are 'disabled' :

adp94xx
adpahci
adpu160m
adpu320
arc
arcsas
ulsata2
uliahci
iteatapi
iteraid

Do I need to setup on 'boot start' ? Let me know thanks.

 

[ilikefree]

In reply to your question about the age of the file I sent you
It was from a vista retail install disc I brought with my laptop in about 2004

To save settings you will have to replace that battery

 

[NoelDP]

In reply to your question about the age of the file I sent you
It was from a vista retail install disc I brought with my laptop in about 2004

That would be difficult - Vista wasn't released to Beta until 2006

 

[Ashanta]

Could you please check the following error that corresponding to pcmcia and Task Scheduler, please ?

About 'Pcmcia not bootstart' jpg file, I couldn't start this device neither set up to a boot start. That's bizarre !

On the contrary, on the Device Manager, I don't have any error.

About Task Scheduler, I don't know what's is concerning ?

About mssmbios.sys ? What do you think ? Should I set up to bootstart ?

 

[ilikefree]

That would be difficult - Vista wasn't released to Beta until 2006

That's why I said about
I don't remember when, but I was alpha testing before the release of the retail versions as well

 

[Ashanta]

Who can tell me something about both posts :

http://www.vistax64.com/crashes-deb...en-when-starting-my-laptop-7.html#post1396237
http://www.vistax64.com/crashes-deb...en-when-starting-my-laptop-7.html#post1396248

 

[Ashanta]

Any news, please ?

 

[NoelDP]

That's why I said about
I don't remember when, but I was alpha testing before the release of the retail versions as well

I first saw Vista in action (as Longhorn) as far back as March 2003



@Ashanta - the error for Task Scheduler is a standard 'file not found' error - but I'm not sure which file wasn't found.

Event ID 412 ? Task Scheduler Service Status applies - but is about as useful as a chocolate teapot

If you run (in an Elevated Command Prompt)

SC QC Schedule
SC QUERYEX Schedule
SC START Schedule
SC QUERYEX Schedule

what output do you get?
Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

 

[Ashanta]

Here you are :

Microsoft Windows [version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. Tous droits réservés.

C:\Windows\system32>SC QC Schedule
[SC] QueryServiceConfig réussite(s)

SERVICE_NAME: Schedule
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : SchedulerGroup
TAG : 0
DISPLAY_NAME : Planificateur de tâches
DEPENDENCIES : RPCSS
: EventLog
SERVICE_START_NAME : LocalSystem

C:\Windows\system32>SC QUERYEX Schedule

SERVICE_NAME: Schedule
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 1088
FLAGS :

C:\Windows\system32>SC START Schedule
[SC] StartService échec(s) 1056 :

Une instance du service s'exécute déjà.


C:\Windows\system32>SC QUERYEX Schedule

SERVICE_NAME: Schedule
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 1088
FLAGS :

 

[Ashanta]

For SC START Schedule, I have an error 1056 because it's already started

 

[Ashanta]

Any news NoelDP from my last post ?

I will post here my log from ADWCleaner that corresponding to the date of this issue, you will see which files or registry keys were deleted. Please check the keys registry and files.

# AdwCleaner v3.019 - Rapport créé le 24/02/2014 à 01:44:04
# Mis à jour le 17/02/2014 par Xplode
# Système d'exploitation : Windows Vista (TM) Business Service Pack 2 (32 bits)
# Exécuté depuis : C:\Program Files\Nettoyage Disque Dur\AdwCleaner.exe
# Option : Scanner

***** [ Services ] *****


***** [ Fichiers / Dossiers ] *****

Dossier Présent \zap
Dossier Présent C:\Program Files\AskPartnerNetwork
Dossier Présent C:\ProgramData\apn
Dossier Présent C:\ProgramData\boost_interprocess
Dossier Présent C:\Users\Flore\AppData\Roaming\thinstall
Dossier Présent C:\Users\Transparence\AppData\Roaming\thinstall
Fichier Présent : C:\Users\Flore\AppData\Roaming\Mozilla\Firefox\Profiles\3mx75wwm.default\searchplugins\Askcom.xml
Fichier Présent : C:\Users\Flore\AppData\Roaming\Mozilla\Firefox\Profiles\3mx75wwm.default\searchplugins\delta.xml
Fichier Présent : C:\Users\Flore\AppData\Roaming\Mozilla\Firefox\Profiles\3mx75wwm.default\user.js

***** [ Raccourcis ] *****


***** [ Registre ] *****

Clé Présente : HKCU\Software\5b6de8cbc68be46
Clé Présente : HKCU\Software\APN PIP
Clé Présente : HKLM\SOFTWARE\Classes\CLSID\{6E993643-8FBC-44FE-BC85-D318495C4D96}
Clé Présente : HKLM\Software\PIP

***** [ Navigateurs ] *****

-\\ Internet Explorer v7.0.6002.18005


-\\ Mozilla Firefox v27.0.1 (fr)

[ Fichier : C:\Users\Flore\AppData\Roaming\Mozilla\Firefox\Profiles\3mx75wwm.default\prefs.js ]

Ligne Trouvée : user_pref("browser.search.selectedEngine", "Delta Search");
Ligne Trouvée : user_pref("extensions.delta.admin", false);
Ligne Trouvée : user_pref("extensions.delta.aflt", "babsst");
Ligne Trouvée : user_pref("extensions.delta.appId", "{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}");
Ligne Trouvée : user_pref("extensions.delta.autoRvrt", "false");
Ligne Trouvée : user_pref("extensions.delta.dfltLng", "en");
Ligne Trouvée : user_pref("extensions.delta.excTlbr", false);
Ligne Trouvée : user_pref("extensions.delta.id", "000e8db70000000000000016d363ef36");
Ligne Trouvée : user_pref("extensions.delta.instlDay", "15786");
Ligne Trouvée : user_pref("extensions.delta.instlRef", "sst");
Ligne Trouvée : user_pref("extensions.delta.newTab", false);
Ligne Trouvée : user_pref("extensions.delta.prdct", "delta");
Ligne Trouvée : user_pref("extensions.delta.prtnrId", "delta");
Ligne Trouvée : user_pref("extensions.delta.rvrt", "false");
Ligne Trouvée : user_pref("extensions.delta.smplGrp", "none");
Ligne Trouvée : user_pref("extensions.delta.tlbrId", "base");
Ligne Trouvée : user_pref("extensions.delta.tlbrSrchUrl", "");
Ligne Trouvée : user_pref("extensions.delta.vrsn", "1.8.10.0");
Ligne Trouvée : user_pref("extensions.delta.vrsnTs", "1.8.10.012:59:57");
Ligne Trouvée : user_pref("extensions.delta.vrsni", "1.8.10.0");

[ Fichier : C:\Users\Transparence\AppData\Roaming\Mozilla\Firefox\Profiles\o0o0jxnv.Flore\prefs.js ]

Ligne Trouvée : user_pref("extensions.crossrider.bic", "141400f7e1d5aa8f107903e38cfa6891");
Ligne Trouvée : user_pref("extensions.requestpolicy.allowedOrigins", "depositfiles.com adf.ly imagevenue.com vistax64.com mirrorcreator.com ebuyclub.com twimg.com fcast.tv laredoute.fr tf1.fr virustotal.com sfr.fr sp[...]
Ligne Trouvée : user_pref("extensions.requestpolicy.allowedOriginsToDestinations", "163.com|netease.com amazon.ca|images-amazon.com amazon.ca|ssl-images-amazon.com amazon.cn|images-amazon.com amazon.cn|joyo.com amazo[...]

*************************

For SC START Schedule, I have an error 1056 because it's already started

 

[NoelDP]

I got side-tracked

There's nothing wrong with the Command Prompt output - it's normal.

It probably means that there's a task set to run at some point, but the target executable for the task is missing.
You need to open Task Scheduler and look through the scheduled tasks, and see if you can find out which one it is that's causing the problem - it could simply be the remains of a piece of malware.

Your ADWCleaner output shows the usual PUPs - have you run MalwareBytes to see what it finds and removes?

 

[Ashanta]

thanks NoelDP.

All the files and keys listed on the AdwC log was deleted on 24th february, by AdwCleaner itself.

This date is matched with this issue, that's why I ask you to check carefully, those in orange.

I got side-tracked

There's nothing wrong with the Command Prompt output - it's normal.

It probably means that there's a task set to run at some point, but the target executable for the task is missing.
You need to open Task Scheduler and look through the scheduled tasks, and see if you can find out which one it is that's causing the problem - it could simply be the remains of a piece of malware.

Your ADWCleaner output shows the usual PUPs - have you run MalwareBytes to see what it finds and removes?

 

[NoelDP]

...and have you run MBAM??

 

[Ashanta]

Not yet.

Yesterday, I installed and ran a new program to detect hardware problems lik PC-Wizard from the same author of CPU-Z.

PC-Wizard CPUID - System & hardware benchmark, monitoring, reporting

I ran a few system benchmarks and today, I noticed that the time clock is not more syncronized. This is the first time, it's occurred for me. I don't know if it's related to this program or not. Anyway, I couldn't synchronize the time from now.

...and have you run MBAM??