Which browser are you using? If it's IE, try FireFox.
I'm using Chrome Ill try FireFox later but it didn't seem like a browser thing messing it up.
It downloaded then started to install but froze then came up with error.
Which browser are you using? If it's IE, try FireFox.
I read your comment to mean that the problem occurred during download.
Can you download and save it?
I don't know how to get around that error message.
You should consider posting the installation problem in the HP forum.