Used to be able to stop this service

[Fatbluntsallday]

Sup guys, im new to the forum so hello to all!

basically what brings me here is that
i used to be able to stop a service
witch was my norton internet security.
the reason why i would stop it, was
so i can run a software called pro tools le
so it can run efficiently, etc etc.

i recently updated my anti software program cause
it said there was an update. After that update,
now for some reason i cant stop the service?

when i open up my task manager, i click on services
then i scroll down to find the service i want to stop
(norton internet security)
once i click it, it doesnt say stop or restart

i used to be able to stop it now its not letting me at all
the start up type on this service is automatic.

when i right click on the service and click properties
i get a new window, BUT, i cant seem to change anything?

i am the only user on this laptop.

if theres anyway you can help me please do, AND THANK YOU.

 

[MilesAhead]

I would try sc.exe from an Administrator command prompt.

In the command prompt type
sc --help

for the command line switches.

It should allow you to stop start and get status of services. In Task Manager look up your service to get the real name. Example, Sandboxie service is "sbiesvc"

 

[Fatbluntsallday]

Miles ahead, i appreciate you trying to help me, thank you!

but to be honest dude, i dont even know how to do that.

i dont understand why it doesnt let me stop it, i used to be
able to do it all the time.

is there anyway you can guide me step by step so i can
find a solution to my problem? Thank you!

 

[t-4-2]

Sup guys, im new to the forum so hello to all!

basically what brings me here is that
i used to be able to stop a service
witch was my norton internet security.
the reason why i would stop it, was
so i can run a software called pro tools le
so it can run efficiently, etc etc.

i recently updated my anti software program cause
it said there was an update. After that update,
now for some reason i cant stop the service?

when i open up my task manager, i click on services
then i scroll down to find the service i want to stop
(norton internet security)
once i click it, it doesnt say stop or restart

i used to be able to stop it now its not letting me at all
the start up type on this service is automatic.

when i right click on the service and click properties
i get a new window, BUT, i cant seem to change anything?

i am the only user on this laptop.

if theres anyway you can help me please do, AND THANK YOU.

>>> when i right click on the service and click properties
i get a new window, BUT, i cant seem to change anything?

On that new window .....
at Startup type heading, click the pointer and select Disable
ar Service Status, click Stop
click OK when done.

 

[Fatbluntsallday]

>>> when i right click on the service and click properties
i get a new window, BUT, i cant seem to change anything?

On that new window .....
at Startup type heading, click the pointer and select Disable
ar Service Status, click Stop
click OK when done.

i cant seem to click the pointer?


please help, thank you

 

[t-4-2]

>>> when i right click on the service and click properties
i get a new window, BUT, i cant seem to change anything?

On that new window .....
at Startup type heading, click the pointer and select Disable
ar Service Status, click Stop
click OK when done.

http://i11.photobucket.com/albums/a193/bryan305/services.jpg

i cant seem to click the pointer?


please help, thank you

Try this link :
Enabling or Disabling Norton Internat Security :
Click the + sign in front of " I use Norton Internet Security ". Detail instructions will appear.

Enabling or disabling Norton Internet Security or Norton Personal Firewall

 

[Fatbluntsallday]

Thanks you guys! have a good day/night

 

[derekimo]

Thanks you guys! have a good day/night

Did that work?

 

[Fatbluntsallday]

i mean i think so. i chatted with one of the norton internet security analyst
and he told me to just disable two sections and that will stop the norton program in my computer, but when i look at the service its still running...

again, i used to be able to open the services
and stop this program. now i cant
it says "Access denied"


Please help and thank you.

 

[t-4-2]

i mean i think so. i chatted with one of the norton internet security analyst
and he told me to just disable two sections and that will stop the norton program in my computer, but when i look at the service its still running...

again, i used to be able to open the services
and stop this program. now i cant
it says "Access denied"


Please help and thank you.

I gave you a link to Disable Norton Internet Security, did you use it ?

That link is not from any " john doe ". It is from Norton.