Windows will not turn on

[Norman B]

I have downloaded the ImageBurn to my laptop. I assume that I should then download UBUNTU Live to the laptop then burn the CD.
I'm sorry that I'm not that computer literate. I'm trying.

 

[richc46]

First, none of that Im sorry talk. You are doing very well.
and
Yes, now download Ubuntu and burn the CD.

 

[Norman B]

Thanks for the help. I'm moving along slowly. I got ubuntu downloaded and the CD burned. I loaded the cd into the broken computer. I followed the instructions in the How To Geek column. The problem is that when I open up the "computer" screen with inubuntu, the is no hard drive listed.
The things showing are:

Generic-Compact Flash
Generic-MS/MS-Pro
Generic-SD/MMC
Gereric-SM/xD-Picture
File System

There is no Windows or other drive. If the physical hard drive is broken would that prevent it from showing up?

 

[richc46]

If you are sure that you followed the instructions carefully and it does not show the hard drive that would be a very good indication that the HD has already failed. Your stuff may already be gone.
A failed HD would also prevent Windows from booting.

 

[Norman B]

I followed the directions accurately. I called Dell and they feel that the hard drive is bad. They allowed me to purchase an additional year of the warrantee, it had run out a couple of months ago. They are going to replace the hard drive.
Thanks you very much for all of your help and assistance. I hope I won't need it again.

 

[richc46]

I hope to that you have no need to come back due to problems. You are welcome to come back any time to enjoy and to learn. Good luck

 

[Norman B]

One last question. I have most of my data from my desktop also on my laptop that runs Windows 7. When I get the new hard drive I am going to copy it back to the desktop. How do I copy my email messages from the laptop that's running Windows Live Mail to the desktop that runs on Windows Mail? I googled that question but only could find a way to transfer from Windows Mail to Live Mail, not the other way around.
Thanks

 

[richc46]

Microsoft likes people to upgrade. May I suggest that you upgrade to Windows live mail, its free.