Windows Vista Stuck at Turqouise Welcome Screen

[FrustratedChick]

I'm at my limit with this thing.

A few nights ago, my hibernation stopped working. I would put the computer in hibernate, and it would randomly wake up whenever it felt like it.

The night before last, it woke up like normal, and I didn't touch it until I got home from school yesterday. Each program had "not responding" in the title, then explorer itself locked up, and I couldn't even pull up task manager, so I held down the power button (after several minutes of waiting for a response), and now I cannot get it to turn back on for anything.

It comes on, boots, and gets to the blue Welcome screen, just before I would normally click my profile to log in, then it just stops. I cannot boot in safe mode. It claims I have no restore points (even though I know I do because I've used them before). Last Known Good Config doesn't work. Ctrl+alt+delete on the welcome screen doesn't work. Enable boot logging doesn't work.

I don't know what else to do. I cannot lose my data, so clean wipe isn't an option.

Please and many many thank you's to whomever responds!

 

[richc46]

http://www.howtogeek.com/howto/wind...backup-files-from-your-dead-windows-computer/

Back up. Then clean install or start up repair.
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

 

[Ashvin Busviah]

If you were having this hibernate issue this means that the computer was having trouble finding your hard drive..
So what you can do here, is first run a hardware diagnose to check if there is any hardware failure
if not, run a chskdsk /r from a windows cd to repair the windows file.

I doubt that your hard drive might be faulty, but the hardware diagnose will tell you that.. if you dont know how to run that, send me your machine specs I'll find a diagnose tool for ya.

The other way of the hard drive is faulty is to remove it and connect it externally to another pc to retrieve all the data, sometimes it does happen that you can;t copy the file off if the disk if damage so download "recuva"
Recuva - Free software downloads and software reviews - CNET Download.com to do that.
hmm let me know the outcomes will take it from there..

cheers
Ash

 

[FrustratedChick]

Mmk...about that... =/ I can't run my computer, so I'm not sure how to go about running this program you're wanting me to download?

 

[richc46]

You need another computer to do the download.

 

[FrustratedChick]

I have tons of data. Will this be a problem?

 

[richc46]

If you go ubuntu, you can access Windows.
Not a problem, other than maybe time.