Yes, I could do that. I have identified the error. But do you want General or Details? If Details, should I select Simple or XML? Remember that my OS is an Italian version!!
Florio
Florio
Windows Media Player has stopped working ... yes, but not the usual problem!
- Thread starter Florio
- Start date
Further to my last message, I can't get the snipping tool to open!!!!
How's that for luck!
Florio
How's that for luck!
Florio
My Computer
Ed Canuck
Power User
Sigh... 
How about trying this:
Download and run http://www.vistax64.com/tutorials/176785-vistaforums-sysinfo-tool.html (Click on Select All, then click on the Windows logo). After it runs, export to a file and upload the file with your reply (see Vista Forums - FAQ: Reading and Posting Messages).
Ed
How about trying this:
Download and run http://www.vistax64.com/tutorials/176785-vistaforums-sysinfo-tool.html (Click on Select All, then click on the Windows logo). After it runs, export to a file and upload the file with your reply (see Vista Forums - FAQ: Reading and Posting Messages).
Ed
My Computer
System One
-
- Manufacturer/Model
- Home Grown Desktop
- CPU
- Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
- Motherboard
- ASUS P5B-E
- Memory
- 3006 MB
- Graphics card(s)
- NVIDIA GeForce 8400 GS 512MB
- Sound Card
- Motherboard - SoundMax
- Monitor(s) Displays
- ViewSonic VX2235wm / Dell 17" Generic PnP Anolog
- Screen Resolution
- 1680 x 1050 x 4294967296 colors / 1024 x 768
- Hard Drives
- 3 x ST3250620AS 250GB SATA IDE 1 x WDC WD1200JD-00GBB0 120 GB SATA IDE
- PSU
- Enerrmax 535W All-in-one SLI 20/24+6+
- Case
- Antec Sonata
- Cooling
- Antec 12cm SmartCool
- Mouse
- Logitech MX100 Laser
- Keyboard
- Logitech LX710
- Internet Speed
- Bell Canada DSL 12MBps (supposedly)
- Other Info
- 2 x HP Pavilion 9700v Laptops
Ed Canuck
Power User
Hi Florio,
The only things I noticed in the SysInfo report are:
Windows Media Center Extender Service (is disabled. Try setting it to manual.
Windows Media Player Network Sharing Service (Servizio di condivisione in rete Windows Media Player) is set to manual. Try setting it to automatic.
Not sure why either of these could be causing the problem, but I'm grasping at straws.
You should also run the System File Checker How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7.
Since Snipping Tool isn't working, try opening the error screen in Event Viewer, then press Alt + Print Screen (could be labeled Prt Scr). Then open Paint (Start > All Programs > Accrssories > Paint), left-click on the top left-hand corner of the window, and press Ctrl + V. Save as a jpg file and upload it with your results.
Ed
The only things I noticed in the SysInfo report are:
Windows Media Center Extender Service (is disabled. Try setting it to manual.
Windows Media Player Network Sharing Service (Servizio di condivisione in rete Windows Media Player) is set to manual. Try setting it to automatic.
Not sure why either of these could be causing the problem, but I'm grasping at straws.
You should also run the System File Checker How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7.
Since Snipping Tool isn't working, try opening the error screen in Event Viewer, then press Alt + Print Screen (could be labeled Prt Scr). Then open Paint (Start > All Programs > Accrssories > Paint), left-click on the top left-hand corner of the window, and press Ctrl + V. Save as a jpg file and upload it with your results.
Ed
My Computer
System One
-
- Manufacturer/Model
- Home Grown Desktop
- CPU
- Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
- Motherboard
- ASUS P5B-E
- Memory
- 3006 MB
- Graphics card(s)
- NVIDIA GeForce 8400 GS 512MB
- Sound Card
- Motherboard - SoundMax
- Monitor(s) Displays
- ViewSonic VX2235wm / Dell 17" Generic PnP Anolog
- Screen Resolution
- 1680 x 1050 x 4294967296 colors / 1024 x 768
- Hard Drives
- 3 x ST3250620AS 250GB SATA IDE 1 x WDC WD1200JD-00GBB0 120 GB SATA IDE
- PSU
- Enerrmax 535W All-in-one SLI 20/24+6+
- Case
- Antec Sonata
- Cooling
- Antec 12cm SmartCool
- Mouse
- Logitech MX100 Laser
- Keyboard
- Logitech LX710
- Internet Speed
- Bell Canada DSL 12MBps (supposedly)
- Other Info
- 2 x HP Pavilion 9700v Laptops
Hi Ed!
Latest update:
I did actually use the System File Checker recently, and there were no problems.
I would need to download software (Extender?) to be able to set the Windows Media Centre Service to manual, and I cannot locate the Windows Media Player Network Sharing Service to set it to automatic.
The good news is that the snipping tool has now surfaced!!!
Do you want me to run the System File Checker again and send you the results?
Florio
Latest update:
I did actually use the System File Checker recently, and there were no problems.
I would need to download software (Extender?) to be able to set the Windows Media Centre Service to manual, and I cannot locate the Windows Media Player Network Sharing Service to set it to automatic.
The good news is that the snipping tool has now surfaced!!!
Do you want me to run the System File Checker again and send you the results?
Florio
My Computer
Ed Canuck
Power User
No point in uploading SFC details if it's not showing any errors.
Still like to get a screenshot of the Event Viewer error that gets created when the program crashes.
The Network Sharing service should be in Control Panel > Administrative Tools >Services under the Italian name that I quoted (click the Name bar to sort it). The Extender Service should also be there.
Ed
Still like to get a screenshot of the Event Viewer error that gets created when the program crashes.
The Network Sharing service should be in Control Panel > Administrative Tools >Services under the Italian name that I quoted (click the Name bar to sort it). The Extender Service should also be there.
Ed
My Computer
System One
-
- Manufacturer/Model
- Home Grown Desktop
- CPU
- Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
- Motherboard
- ASUS P5B-E
- Memory
- 3006 MB
- Graphics card(s)
- NVIDIA GeForce 8400 GS 512MB
- Sound Card
- Motherboard - SoundMax
- Monitor(s) Displays
- ViewSonic VX2235wm / Dell 17" Generic PnP Anolog
- Screen Resolution
- 1680 x 1050 x 4294967296 colors / 1024 x 768
- Hard Drives
- 3 x ST3250620AS 250GB SATA IDE 1 x WDC WD1200JD-00GBB0 120 GB SATA IDE
- PSU
- Enerrmax 535W All-in-one SLI 20/24+6+
- Case
- Antec Sonata
- Cooling
- Antec 12cm SmartCool
- Mouse
- Logitech MX100 Laser
- Keyboard
- Logitech LX710
- Internet Speed
- Bell Canada DSL 12MBps (supposedly)
- Other Info
- 2 x HP Pavilion 9700v Laptops
Okay. I ran the SFC again, and something did turn up. Don't seem to be able to send you the log as it's too big. I've noticed, however, that the Revert.wmz file has been recovered!! Went to WMP to check it out, but clicking on the name of the skin causes the program to crash, as usual.
I am sending you, however, 2 Event Viewer screenshots. Hope these help you understand what's going on.
I've also managed to modify those services in the Control Panel.
Thanks.
Florio
I am sending you, however, 2 Event Viewer screenshots. Hope these help you understand what's going on.
I've also managed to modify those services in the Control Panel.
Thanks.
Florio
