Solved Windows Mail - clear delete

[DanMiczek]

I used to be able to right click on the Windows mail "deleted Items" folder and obtain options such as "clear folder" This is no longer working. What can I do to restore this feature.

 

[Brink]

Hello Dan, and welcome to Vista Forums.

If you do not have the option below available, then you may have a stuck message in the "Deleted Items" folder. You might see if you can delete them one by one (right click or drag to Recycle Bin) instead until you delete the stuck one that will then allow you to clear the whole "Deleted Items" folder normally". The options in PROBLEM ONE of the tutorial below should be able to help you with this as well if needed.

http://www.vistax64.com/tutorials/62560-windows-mail-problems.html



Hope this helps,
Shawn

 

[DanMiczek]

Thanks Brink but that did work.

 

[Brink]

Glad to hear it worked for you.

 

[DanMiczek]

This is what happens when you type too fast. What I meant to say was: Sorry that DID NOT work. Thanks Brink

 

[Brink]

LOL, ok.

Did you go through all of the options in the PROBLEM ONE section of the tutorial link above to delete them all manually to see if you could clear the "Deleted Items" folder next time? Could you also post a screenshot of what you are seeing as well? Be sure to blank out any personal information in it first though.

 

[DanMiczek]

Yes All the deleted messages are cleared. I can clear them individualy if I open the folder "deleted items" or I can highlight all of them and then delete them. The problem rests with that fact that I cannot right click on the folder name (without opening it) and see the options like Ii used to.

Thanks

 

[Brink]

Dan,

Without seeing what you are, I'm assumming that the "Empty 'Deleted Items' Folder" option is grayed out??

You shoud be able to reset Windows Mail using PROBLEM TWO in the tutorial to have it back like it was originally.

 

[DanMiczek]

Brink...

Thank you so much. All HAS been solved. Everyhting now works. Appreciate all your assistance.
Dan

 

[Brink]

You're welcome Dan. I'm happy to hear that you got it all sorted out.