win. update

[tom982]

Yes but how do I copy the file from Sendspace and attach it when upload in manage attachments says file too large it is presently sitting in sendspace.

When it has been uploaded, you will be shown a window like this:

Click the Copy Link button - I have put a red box around it in this screenshot to make it clear for you. Then, in your reply here, right-click in the text box and click Paste. Then click the Submit Reply button to make the post

I apologise if I appear thick but I am a novice at this sort of thing

It's no problem whatsoever I've worked with people of all experience levels before, so I can write more detailed instructions for those who might need them.

 

[grandadbowler]

Download CBS.persist.log from Sendspace.com - send big files the easy way

 

[tom982]

Download CBS.persist.log from Sendspace.com - send big files the easy way

Perfect, that's what we need Great job for getting it working! I'll review your log now and get back to you when I've found a solution.

 

[grandadbowler]

Igot there in the end many thanks for your patience

 

[tom982]

You did indeed Great job. No worries, glad to be of assistance.

Although the file that you uploaded may be useful later on, we need a different one for the time being. Could you please upload the following file, using the same instructions that we've just been through:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Make sure it isn't CBS.persist.log as this is in the same folder.

Tom

 

[grandadbowler]

Download CheckSUR.persist.log from Sendspace.com - send big files the easy way

 

[tom982]

Here is the contents of your CheckSUR.persist.log

=================================
Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 16.0
2012-09-29 09:20

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_1_for_KB2656374~31bf3856ad364e35~x86~~6.0.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_7_for_KB2656374~31bf3856ad364e35~x86~~6.0.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2656374_client_2~31bf3856ad364e35~x86~~6.0.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2656374_client~31bf3856ad364e35~x86~~6.0.1.0.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2656374~31bf3856ad364e35~x86~~6.0.1.0.mum

Checking Component Store
(f) CSI Manifest Missing 0x00000002 x86_d429e83058f15eda6ee265a2e8c9e753_b03f5f7f11d50a3a_6.0.6002.22786_none_37520d08901d1741.manifest x86_d429e83058f15eda6ee265a2e8c9e753_b03f5f7f11d50a3a_6.0.6002.22786_none_37520d08901d1741
(f) CSI Manifest Missing 0x00000002 x86_5aed7db1fc5dc1f6df5fad1f94f8e9c0_b03f5f7f11d50a3a_6.0.6002.18576_none_3462230f8189cf10.manifest x86_5aed7db1fc5dc1f6df5fad1f94f8e9c0_b03f5f7f11d50a3a_6.0.6002.18576_none_3462230f8189cf10
(f) CSI Manifest Missing 0x00000002 x86_9dbd3f28cff4ea817b9cfa93c24110b1_b03f5f7f11d50a3a_6.0.6002.18576_none_94662464355db5c6.manifest x86_9dbd3f28cff4ea817b9cfa93c24110b1_b03f5f7f11d50a3a_6.0.6002.18576_none_94662464355db5c6
(f) CSI Manifest Missing 0x00000002 x86_7f672bd9e78dbc10f54f5cec4734295f_b03f5f7f11d50a3a_6.0.6002.22786_none_a4cff552a3428c7c.manifest x86_7f672bd9e78dbc10f54f5cec4734295f_b03f5f7f11d50a3a_6.0.6002.22786_none_a4cff552a3428c7c
(f) CSI Manifest Missing 0x00000002 msil_system.drawing.resources_b03f5f7f11d50a3a_6.0.6002.22786_en-us_d2373f50511d3eb8.manifest msil_system.drawing.resources_b03f5f7f11d50a3a_6.0.6002.22786_en-us_d2373f50511d3eb8
(f) CSI Manifest Missing 0x00000002 msil_system.drawing_b03f5f7f11d50a3a_6.0.6002.22786_none_78a8f9ee0ac67001.manifest msil_system.drawing_b03f5f7f11d50a3a_6.0.6002.22786_none_78a8f9ee0ac67001
(f) CSI Manifest Missing 0x00000002 msil_system.drawing_b03f5f7f11d50a3a_6.0.6002.18576_none_8f75a087f11ff653.manifest msil_system.drawing_b03f5f7f11d50a3a_6.0.6002.18576_none_8f75a087f11ff653
(f) CSI Manifest Missing 0x00000002 msil_system.drawing.resources_b03f5f7f11d50a3a_6.0.6002.18576_en-us_e903e5ea3776c50a.manifest msil_system.drawing.resources_b03f5f7f11d50a3a_6.0.6002.18576_en-us_e903e5ea3776c50a

Summary:
Seconds executed: 3960
Found 13 errors
CSI Manifest Missing Total count: 8
CBS MUM Missing Total count: 5

Unavailable repair files:
winsxs\manifests\x86_d429e83058f15eda6ee265a2e8c9e753_b03f5f7f11d50a3a_6.0.6002.22786_none_37520d08901d1741.manifest
winsxs\manifests\x86_5aed7db1fc5dc1f6df5fad1f94f8e9c0_b03f5f7f11d50a3a_6.0.6002.18576_none_3462230f8189cf10.manifest
winsxs\manifests\x86_9dbd3f28cff4ea817b9cfa93c24110b1_b03f5f7f11d50a3a_6.0.6002.18576_none_94662464355db5c6.manifest
winsxs\manifests\x86_7f672bd9e78dbc10f54f5cec4734295f_b03f5f7f11d50a3a_6.0.6002.22786_none_a4cff552a3428c7c.manifest
winsxs\manifests\msil_system.drawing.resources_b03f5f7f11d50a3a_6.0.6002.22786_en-us_d2373f50511d3eb8.manifest
winsxs\manifests\msil_system.drawing_b03f5f7f11d50a3a_6.0.6002.22786_none_78a8f9ee0ac67001.manifest
winsxs\manifests\msil_system.drawing_b03f5f7f11d50a3a_6.0.6002.18576_none_8f75a087f11ff653.manifest
winsxs\manifests\msil_system.drawing.resources_b03f5f7f11d50a3a_6.0.6002.18576_en-us_e903e5ea3776c50a.manifest
servicing\packages\Package_1_for_KB2656374~31bf3856ad364e35~x86~~6.0.1.0.mum
servicing\packages\Package_7_for_KB2656374~31bf3856ad364e35~x86~~6.0.1.0.mum
servicing\packages\Package_for_KB2656374_client_2~31bf3856ad364e35~x86~~6.0.1.0.mum
servicing\packages\Package_for_KB2656374_client~31bf3856ad364e35~x86~~6.0.1.0.mum
servicing\packages\Package_for_KB2656374~31bf3856ad364e35~x86~~6.0.1.0.mum
servicing\packages\Package_1_for_KB2656374~31bf3856ad364e35~x86~~6.0.1.0.cat
servicing\packages\Package_7_for_KB2656374~31bf3856ad364e35~x86~~6.0.1.0.cat
servicing\packages\Package_for_KB2656374_client_2~31bf3856ad364e35~x86~~6.0.1.0.cat
servicing\packages\Package_for_KB2656374_client~31bf3856ad364e35~x86~~6.0.1.0.cat
servicing\packages\Package_for_KB2656374~31bf3856ad364e35~x86~~6.0.1.0.cat

Windows Update Package Replacement

1. Please download the attached file, Packs.zip and save this to your Desktop.
2. Right-click on the file and select Extract All...
3. Tick the box labelled Show extracted files when complete then click Extract
4. A window will open showing two folders, Manifests and Packages
5. Open the Manifests folder and copy the files into the following folder (if there are any files)
   
   C:\Windows\Temp\CheckSur\Winsxs\Manifests
6. Open the Packages folder and copy the files into the following folder (if there are any files)
   
   C:\Windows\Temp\CheckSur\Servicing\Packages
7. Run the System Update Readiness Tool (SURT) again
8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
   
   C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom

 

[grandadbowler]

Here we go again did what you asked same old message "you need permission etc" checked ownership it shows me as administrater and owner cancelled user control still get same message this is becoming a right pain

 

[grandadbowler]

this is my final try

 

[tom982]

Here we go again did what you asked same old message "you need permission etc" checked ownership it shows me as administrater and owner cancelled user control still get same message this is becoming a right pain

this is my final try

Whatever you did the second time round, that worked a treat Thanks! I've prepared a fix for you:

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Please download the attached file, Packs.zip and save this to your Desktop.
2. Right-click on the file and select Extract All...
3. Tick the box labelled Show extracted files when complete then click Extract
4. A window will open showing two folders, Manifests and Packages
5. Open the Packages folder and copy the files into the following folder (if there are any files)
   
   C:\Windows\Temp\CheckSur\Servicing\Packages
   
   
6. Run the System Update Readiness Tool (SURT) again
7. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
   
   C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom

 

[grandadbowler]

here it is again

 

[grandadbowler]

The original update for sp2 has now installed successfully although "turn win features on/off" is still blank so I think i,ve gone as far as I can on this one.Thanks for all your help and perseverance Tom really appreciated.

 

[tom982]

The original update for sp2 has now installed successfully although "turn win features on/off" is still blank so I think i,ve gone as far as I can on this one.Thanks for all your help and perseverance Tom really appreciated.

That's quite a major problem to leave you with, so if you don't mind, I would like to finish off here? I have requested the necessary files from a friend here, so hopefully he will be able to source them, then it's just one last set of instructions for you and you should be good to go!

You're most welcome for the help. Great job for getting through the instructions! This is quite a complicated procedure so you've done very well.

Tom

 

[grandadbowler]

Ok will wait for your next post

 

[tom982]

Uninstall Update

1. Click on the Start
   
   button and select Control Panel
2. Click on Programs
3. Under the Programs and Features header, click on View installed updates
4. You will now see a list of your installed updates. Using the search box, locate following update(s) on the list
   • KB2656374
5. One by one double click on these update(s) to uninstall them.
6. Once you have done this, reboot your computer

Tom

 

[grandadbowler]

No items match the search

 

[grandadbowler]

I think we have gone as far as we can with this tom once again many thanks for your help I learnt a lot

 

[tom982]

Hello grandadbowler,

I haven't been able to find a fix for this yet, so I think we'll have to leave it. If you ever have any further issues with this problem, please don't hesitate to post again here or start a new thread

Tom

 

[grandadbowler]

Once again many thanks for your assistance

 

[tom982]

No worries The pleasure was mine.

Tom