VMC - XmRadio App - Audio

[JesseHerrold]

dmex, don't waste your time. XM is a pay satellite radio service. You'll get it in Perth when I get Tooheys in Omaha.

 

[johngalt]

Is it because WiMP was run - or because of a *setting* in WiMP that somehow stops the accessibility to XM radio signals - like, say, cookie / running online content / etc? Settings that we are used to turning off by default because otherwise they pose a potential security risk in autoplay content that is not trusted?

 

[barryware]

Is it because WiMP was run - or because of a *setting* in WiMP that somehow stops the accessibility to XM radio signals - like, say, cookie / running online content / etc? Settings that we are used to turning off by default because otherwise they pose a potential security risk in autoplay content that is not trusted?

I have cleaned my "cookies", checked if any security settings have changed, and found nothing.

Actually, in my quest to find a solution, the problem seems to be wide spread. There are several posts in several forums of users with the same problem.

I have re-opened my support ticket with MS and supplied what I feel is new information. We'll see how they respond.

MS published the software, I paid for it, and this may be just a growing pain glitch. I am confident that MS will solve the problem for all who have it.

 

[IL CA]

Has anyone come up with a solution for this?
EVERYTHING works perfect for me in VMC - except the XM App.
I am having the same problem that barryware is having. I have tried all the suggestions and nothing seems to work.
Thanks!

 

[barryware]

My only solution was to reinstall the OS from scratch. Since then, I make sure that I have pictures, videos, etc associated with apps other than WMP. Once WMP launches as its own application, you have to go through a couple of pages of setup. That is what breaks it (the xm app).

I re-opened my support ticket with MS but I have not heard back. It has been a week or so. Maybe I should bug'em a little.

 

[BigstickCarpet]

Barryware,
Have you received any update from Microsoft yet? I'm having the same problem as you. I rebuilt my box, installed SP1 and the XM app worked fine. But once I ran WMP, it stopped working. The odd thing is that the XM app works fine within WMP -- just not within VMC.

 

[barryware]

Sorry Man... I have not heard back from MS. I have sent an e-mail twice and no cigar,

My ticket was closed with instructions how to re-open it which I have done. So I re-opened the ticket and sent an additional e-mail and have not heard a word.

Kinda sucks.

If you get any responce form MS.. Lemme know.

 

[johngalt]

Hmmm - Did any / all of you happen to select WiMP as your default music player? I think it selects certain types automatically, and of particular note would be streaming music, methinks....

 

[barryware]

Well..... I have made sure that WMP didn't launch on its own. I have repeated it twice that when that happens, it breaks the XM radio within VMC app.

Because I can't leave anything alone, I imaged my drives, made a restore point, and launched WMP. I went through the setup, played an MP3, all is good.

I then re-booted my rig, and launched VMC and selected music, more music, then XM radio. I signed on or logged in as the case may be. I got the channel line up as I always do, selected a channel and it played!!!

So I donno... I have yet to hear from MS.. Maybe they fixed it through an update.

I am stumped however for now, it is still working.

 

[johngalt]

Glad it is working for ya.

 

[yojoey]

My XmRadio app still down!(Vista Media Center) Has anyone uninstalled then reinstalled wmp to force wmp to go through the setup process again possibly making the XmRadio app work?
Jim

 

[johngalt]

I am not sure if you can do that as WiMP 11 is integrated into Vista - I went searching and could not find it....let me look some more.

Even Vista Users: How do you uninstall Windows Media 11? - Rhapsody - Real Support Community says that the US versions have it integrated.

 

[barryware]

Yet another update.. The Xm app is now broken on my rig. Yesterday (06-26-08), there were two updates available for my version of vista. One was a security update, the other was to fix something in regards to using HD and an xbox 360 as an extender. I didn't make note of the KB's.

Long story short.. I installed the updates, tested XM and it is broken although everything else works including an XM sidebar gadget.

I didn't feel like spending the time to roll back the updates last night to see if I can get it to work again.

This problem is wide spread. There are several users on several forums reporting the same problem.

On one forum, a user contacted someone at XM and when that person tried the XM app on their reg, it didn't work for them either. The post said that the problem has been escalated on the side of XM.

 

[johngalt]

You can always look in your WU history to see what the KB #s were....

 

[barryware]

Rolling back the updates did not fix XM. Doing a system restore did not fix XM. Restoring a drive image from a couple of days ago, that fixed it but now I have another clue...

Adobe Flash Player... Yep. After the drive image restore I restored my data files which changed since the drive image. Outlook mailbox (pst), my financial data, iTunes, etc.

Testing XM, always worked. Then a popup on my screen said that adobe flash player needed an update. Actually, it said that there was an update available. I updated flash player, tested XM and it is broke AGAIN!.

I could not roll back the update so I just uninstalled flash player in the control panel. Launched Media Center, Music, More Music, XM Radio.

Now XM won't load at all. It seems that the XM menu uses Adobe Flash Player. On the screen was a link to click that would install / download flash player. Once the install started, a warning screen popped up saying that the software (Flash Player) was not written for Vista. I let it install anyway and wha-lah, XM works again.

This is nuts... Every time it breaks, I think I know the cause. Maybe this time I am right.

If anyone with this same problem has the guts, uninstall adobe flash player and re-install it. See if that fixes the XM app.

Edit: I was just on the adobe site. There is no official support for the flash player. There are all kinds of complaints about the player update breaking things. There are also several solutions in the forums.

 

[johngalt]

Yeah, that is one of the problems with the flash player - it tends to be set to automatically update itself.

This should help: How to disable auto-update notification in Flash Player

Also see IT Administration: Configuring Flash Player auto-update notification and Adobe - Flash Player : Settings Manager for more info.

Basically, once you get the *correct* version of Flash player installed, you'll want to disable auto updates / update notifications so it will not interfere with the XM app.

Also, you'll probably want to find the XM forums where someone else may have already reported this solution,or else where you can help other XM users to solve this problem.

 

[barryware]

Guys over on the greenbutton are confirming my fix. The twist is that you have to use version 7 of the flash player. Version 9 does not work which may be why I got a warning about installing flash player that was not written for Vista.

Link to the thread: The Green Button - XmRadio - No Audio

 

[johngalt]

Version 7???

O, that is *definitely* an XM problem then - Version 7 is way too old for this.

All you XM users need to start hounding XM to re-write their apps for *this* millenium....

 

[yojoey]

You guys are gods!!!!
This is the first day my xm app has worked!!!!!!!!!!!
Thanks for all the help.
Jim

 

[barryware]