Vista shuts down abruptly

manu84

New Member
Hello people

I´m looking for some opinions about this issue I´m getting. Recently I got as a present a vista ultimate desktop which previously hadn´t given any troubles to it´s owner.

The specs are the following:

AMD athlon 64 X2 dual core 5000 + 2.60 ghz
NVIDIA GeForce 6150S nForce 430

So I brought the pc home and started using it without a problem, but after one day the computer starts shutting down on me. No error screens, nothing, it just shuts down. It doesnt restart or anything, all of the sudden it goes blank. I can turn it on again, it boots and I can use it for a while and again it shuts down. I have left it on all night and it didnt turn off, but it seems to happen when I am using it. There´s no pattern here, it might happen at any moment, without any logical trigger.

I opened the tower to check the fans and they are both working well. I downloaded a soft called everest to monitor fan and cpu temps, and both the motherboard and processors remain usually between 50 and 60 degrees celsius and the fan remains around 2800 rpm.

I have no idea whats going on and can´t seem to find any conclusive solution on the net or asking friends. I am certain this didn´t happen before I brought the computer home, but I also did a system restore to a date previous to when I brought it to make sure it is not software related and the problem persist. The computer didn´t suffer any hit or impact on the way here.

I am at loss, the pc works flawlessly and I am thrilled to use it, but as long as this problem persist I have to continue using my old crappy laptop.

Any help would be inmensely appreciatted.

Manu
 

My Computer

What new programs or hardware have you added since you got it?
 

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device. One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Mouse
    Microsoft PS/2 Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio
Well not much really, but anyways I would discard that since I made a system restore to a date before I started meddling with it and still the problem persists.
 

My Computer

Hello manu84,
There are several things that could be causing this.

Check the temps, 50C/60C is high for a desktop on idle, are they spiking ?.

Check the PSU, this is another component that can give the symptoms you are describing.

Check all cables, both power and data, especially the HDD.

Bottom line is that it could be any number of things, you just have to keep up the diagnostics and you will get there.

If you need any more help, just ask.

Hope some of this will be of use to you, good luck and post your results.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
Hello manu84,

Welcome to Vista Forums.

Does your computer completely power off, or does it continue to run with a "blank" screen?
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Elite
    CPU
    AMD Phenom 9850 Quad-Core Processor
    Motherboard
    Some Amount of Motherness
    Memory
    6.O GB RAM
    Graphics card(s)
    EVGA nVIDIA GeForce GT 240 512MB DDR5
    Sound Card
    Some Amount of Soundness
    Monitor(s) Displays
    Two Monitors: HP w1907 & Acer P191w
    Screen Resolution
    1440x900 & 1440x900
    Hard Drives
    WD Caviar Blue 500GB
    PSU
    Some Amount of Voltageness
    Case
    Hp Pavilion Elite Case
    Cooling
    Some Amount of Coolingness
    Mouse
    HP: M/N:M-SBQ133
    Keyboard
    HP: Model Number: KB0911
    Internet Speed
    Comcast: 20 MB/S
    Other Info
    I have two monitors! I play Call of Duty: Black Ops & Modern Warfare II - Both on PC. Contact me through my website: ChaseKurry.com
One thing that I might add is that there are higher chances of this happening while Im attempting to view flash video online or do a videochat, so it does seem related to cpu activity.
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
Hmmm well speedfan shows hd0 and core to be around 40º but then temp 2 and 3 appear with a fire sign and they are around 60, 65º. Thats quite high isn´t it?


whoa temp3 has climbed to 80º and core up to 50s and now has a flame symbol. Hasnt shut off yet but must be near. Cpu usage is between 10 and 20 %.

This is looking like a definite temp issue isnt it?
 

My Computer

Can you post a screen shot of the temps at their highest, use the Vista snipping tool.
Thanks.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
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