Vista Local Access Only Problem!

[jawbrakerz]

hi yep, they are both set to automatic. what installation cd? if you mean the windows vista disc....no. i honestly dont even remember getting one if i did.... lol

 

[Shadowjk]

Does any other Computer connect to the Router? If so what OS Does that computer have and what Wireless card does it have

 

[Lorien]

I know you tried the first suggestion in the error message you posted above. Also try the other two, first try the first option and if that doesn't work, try the second option (as noted in the attachment concerning the Wireless Network Connection).

Assuming neither work, then I recommend you create an entirely new wireless connection as if you were starting from scratch (but making absolutely sure you're using the correct settings) and see it you can connect with this new connection. If so, switch to the new connection and the problem is solved. If not, read on.

When you connect, do you have separate connections to the local network and to the broadband connection or is the modem configured to automatically connect to the internet when you connect wirelessly? From IPCONFIG, it looks like the connection is automatic but I want to confirm that.

When you connect by Ethernet cable, do you go through the router or do you connect directly to the modem? If directly to the modem, try connecting through the router to verify that it works when the router is in the equation.

Do you have any other devices connected wirelessly to this router and that are functioning? If so, I'd have to guess the router is working fine (but the computer settings may not be correct). If not (meaning there are no other devices), do you know anyone with a wireless laptop you can invite over to connect through your router and confirm they can do so (and hence the router is properly transmitting wirelessly)? Do you have any other devices connected by cable to the router assuming you don't do that when connecting by cable yourself (I'm trying to verify the router itself, not just the wireless part, is working)?

If you're using a Firewall and/or other Security Software, temporarily disable it all and see if you can connect. I want to confirm no security-related software is interfering with the connection.

Also to verify no interference from other programs, try a clean boot http://support.microsoft.com/kb/929135. If the problem goes away then it's just a matter of tracking down the culprit causing the problem. Follow the procedures in the article. Once found, delete, remove, deactivate, or uninstall it. Once done be sure to reset Vista back to normal status as explained in the procedures. If the problem occurs in clean mode then just restore the system to normal status and reboot - this solution is not going to work.

Here's an article on troubleshooting wireless network connections (again with helpful links): http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-network-connection-problems. Please go through it to see if anything rings a bell or seems wrong. Either follow the correction instructions or post back explaining the anomaly and maybe it will help us ID the problem.

That's enough for a start.

I hope this helps. If not, please explain in detail what happened when you tried each step and also answer any questions I included above. Also include what you did not or could not try so we know that hasn't been done or tested and remains a possible issue. We'll then need to see where we go from there.

Good luck!

 

[jawbrakerz]

I know you tried the first suggestion in the error message you posted above. Also try the other two, first try the first option and if that doesn't work, try the second option (as noted in the attachment concerning the Wireless Network Connection).

Assuming neither work, then I recommend you create an entirely new wireless connection as if you were starting from scratch (but making absolutely sure you're using the correct settings) and see it you can connect with this new connection. If so, switch to the new connection and the problem is solved. If not, read on.

When you connect, do you have separate connections to the local network and to the broadband connection or is the modem configured to automatically connect to the internet when you connect wirelessly? From IPCONFIG, it looks like the connection is automatic but I want to confirm that.

When you connect by Ethernet cable, do you go through the router or do you connect directly to the modem? If directly to the modem, try connecting through the router to verify that it works when the router is in the equation.

Do you have any other devices connected wirelessly to this router and that are functioning? If so, I'd have to guess the router is working fine (but the computer settings may not be correct). If not (meaning there are no other devices), do you know anyone with a wireless laptop you can invite over to connect through your router and confirm they can do so (and hence the router is properly transmitting wirelessly)? Do you have any other devices connected by cable to the router assuming you don't do that when connecting by cable yourself (I'm trying to verify the router itself, not just the wireless part, is working)?

If you're using a Firewall and/or other Security Software, temporarily disable it all and see if you can connect. I want to confirm no security-related software is interfering with the connection.

Also to verify no interference from other programs, try a clean boot http://support.microsoft.com/kb/929135. If the problem goes away then it's just a matter of tracking down the culprit causing the problem. Follow the procedures in the article. Once found, delete, remove, deactivate, or uninstall it. Once done be sure to reset Vista back to normal status as explained in the procedures. If the problem occurs in clean mode then just restore the system to normal status and reboot - this solution is not going to work.

Here's an article on troubleshooting wireless network connections (again with helpful links): http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-network-connection-problems. Please go through it to see if anything rings a bell or seems wrong. Either follow the correction instructions or post back explaining the anomaly and maybe it will help us ID the problem.

That's enough for a start.

I hope this helps. If not, please explain in detail what happened when you tried each step and also answer any questions I included above. Also include what you did not or could not try so we know that hasn't been done or tested and remains a possible issue. We'll then need to see where we go from there.

Good luck!

hi, thanks for replying

sorry im not very good with computers!

1) none of the options work
2) how do i create an entirely new wireless connection?
3) i think its seperate..... and it is automatic.

4) i will try the clean boot later and get back to you.


ShadowJK: My housemate is not in right now, but will let you know their OS and wireless card asap.

 

[Lorien]

Jawbrakerz,

I asked a dozen or two questions (maybe more) and you replied to two, informed me you'd try one option later, and asked a question of your own. I cannot help you without your cooperation and your help as I'm not there and rely on you for this information.

Once you answer in detail all the questions I asked and explain in detail what occurred exactly when you tried the two options you say didn't work and also explain what happened when you tried the other options that were suggested (each one separately and in detail), then I will answer your question about how to setup a new wireless network (as that may not be required depending on your answers and explanations) and anything else you want to know - plus provide additional options to try to resolve the problem if that's necessary.

Your cooperation is critical to solving this issue. A brief reply like you just posted is of very little use to us - we need a detailed and complete response even if it takes you a while to type it out.

If you can't understand and can't or won't follow the instructions and really aren't good with computers (and there's nothing wrong with that - most people aren't good with computers and you have a complex problem that requires more than basic skills even given step-by-step instructions), then perhaps it would be best to take the computer to a computer repair shop and have them service the machine for you. Doing the wrong thing or providing inaccurate information or not following instructions and suggetions to the letter could make things worse than they already are and I really don't want to risk that happening. The choice is yours.

Good luck!

 

[jawbrakerz]

Um, sorry, but you never asked me to explain the result of the 2 options. You just asked me to see if they worked and if they didn't to set up an entirely new wireless connection which I don't know how to do, which is why I ASKED! I didn't deserve that response.

The only 2 questions I didn't answer were:

My firewall has always been turned off.
And if you had read previous posts and done your research, you would find that I have already mentioned that both my housemates laptops and my iphone connect fine wirelessly.


Results of options:

1) Automatically get new ip settings:
"Windows tried to repair but the problem still exists. Your modem or router is not available."

2) Reset the network adapter:
"Windows tried a repair but a problem still exists"

 

[Shadowjk]

Your network Map shows that you are connected to Multiple Wireless Connections

Could you please Disconnect from All Connections and then attempt to connect to your Router ONLY

Many Thanks,
Josh

 

[jawbrakerz]

Hi Josh,
I connect to only my router wirelessly, but its local only. So when I plug the ethernet cable in, it creates another connection on top of the wireless one. I've just disconnected from the wireless and only using the ethernet cables connection now.

 

[Lorien]

Here's how to setup a wireless connection to an existing network: How to setup a wireless connection | Windows Vista, XP and Windows 7 Tutorials.

Here's a tutorial on how to setup a home network (including a wireless one) - check out the additional links for further information that may be of great help: http://windows.microsoft.com/en-US/windows-vista/Setting-up-a-home-network.

Here's an article on troubleshooting wireless network connections (again with helpful links): http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-network-connection-problems.

Here's a long guide on wireless internet connections in Vista: http://www.techwarelabs.com/guides/misc_mod/vistaconnection/.

Here's an article on how to setup wireless internet connection in Vista: http://www.clpgh.org/usingthelibrary/technology/wireless/WindowsVista.pdf.

I hope this helps.

Good luck!

P.S. The ethernet connection works both local and internet.. There's no reason the wireless connection can't be configured to work the same way (unless there's an issue with the adapter and/or its drivers). Try changing the Wireless connection from Public to Private in Network Connections to see if that helps. I suspect the problem is in Network and Sharing Center. Go to the Manage Wireless Connections link and select it and choose properties and verify it is configured to connect to the internet automatically and not configured for Local only. Something there is different than what is in the ethernet connection setting so try comparing them to see if you can find another difference besides Private and Public (if changing that alone didn't do the trick) and then attempt to make the wireless as close as possible to the ethernet connection since we know that one works.

 

[jawbrakerz]

Thank you. I will look into it.

 

[Lottiemansion]

Hi,

Just found this post & I have one question regarding the multiple Network connections aspect of the post: -

Could you please ensure that all wireless access points on your network have the same WEP key (etc) for what ever security you are using.

That is provided there is only one network of course.

Are you connecting to a wireless router through to another internet router?

Sorry if I've skipped some stages but thought I should ask.

 

[jawbrakerz]

(Sorry if my answer is bit BLAH, because I'm not sure if I completely understand).

There is only 1 wireless connection, which I can connect to but it connects locally only.
When I plug in the ethernet cable, another connection is created which connects locally and to the internet.

What is WEP? I only have 1 router, which is connected to the telephone line.

Sorry again, if I seem completely stupid haha.

 

[Shadowjk]

A WEP Key is used when you connect to your Router it is a Security Key that allows Internet access otherwise anyone could use it

Could you Please Uninstall your Network Drivers in Device Manger and restart your Computer please

Many Thanks,
Josh

 

[jawbrakerz]

Hi Josh,
sorry, do you mean uninstall all 3 of my network adapters?

Thank you!

 

[Shadowjk]

Yes Please then Restart your Computer this is Just to be Sure

 

[jawbrakerz]

HI!
I uninstalled all of the network adapters and immediately restarted. After I logged back in, it immediately downloaded driver software and I went to connect to the wireless. It said "Please press configuration button on access point". I didn't know what that meant, so I just clicked "Enter password instead", so I did that, but it is still local only.... So I plugged the ethernet cable back in.

 

[Shadowjk]

I think a Factory Reset on your Router is needed could you Please Reset your Router it should say how to do that Steps in your Routers Configuration Manual

Many Thanks,
Josh

 

[Lorien]

Welcome to a new day - here at least (and if you use daylight savings time, then you gained an hour - to work more on this problem or sleep or whatever). I didn't even notice until I saw my watch was an hour off from my computer and my first thought was the CMOS battery until I remembered the time change occurred around this time of year. I think I also messed up the timing of my medication, but that will straighten itself out over the rest of the day.

Heve you tried a new wireless connection using the above procedures especially including the changes and extras mentioned in the P.S. to that post and my message to you? After resetting the router as Josh suggested and if that doesn't help (I don't understand why it would work on the other computers if the settings were messed up to the point of needing to be reset, but it is possible those are being retained and it's having trouble assigning new ones and without doubt worth a shot), I think it's time to give that a shot.

I think making the two configurations as close as possible if not identical (including Public and Private - using the one that works - and anything else different in the general as well as the specific settings) may well solve the problem. I know there is at least one major difference (Public/Private - which alone might resolve the issue) and possibly others and these are probably what is causing the issue. If we can match ALL the wireless settings as close as possible to the ethernet settings (and/or the wireless settings on the machines that are working), then I think the wireless connection will work. Remember (or review in the articles) that there are several places that contain settings and we need to compare and match them in all the locations.

I hope it helps. If you have absolutely any questions as you proceed, don't hesitate to post. Getting it right the first time will simplify things (as it is easier to setup with help from the wizard than to check every setting after the fact - but if the latter is needed, then so be it).

If none of the above works, just out of curiosity, does one of the other computers contain a wireless adapter that will work in this computer and in which this computer's adapter will work? If so and even adding the new connection and doing a setting-by-setting match doesn't work, perhaps exchanging adapters will help identify the problem. If the computer connects with the adapter from the other computer and the other computer suddently can't connect wirelessly anymore (yes, you'll need to install the proper drivers unless the adapters and OS versions are identical - but that can be changed back if the test reveals nothing), we'll have found the culprit. If the other computer works but this computer continues to have problems, we'll then be all but certain that the problem is the configuration. If neither computer will connect wirelessly after swapping adapters, then the possibility that it may be the router increases. In short, this test can tell us a great deal if it is possible and I would consider it a good option to attempt.

Good luck!

 

[Lorien]

I revised my last post a lot, so if you've been on this thread the whole time and reading responses by email only, please refresh the page to get the most current versions of all the posts here.

Thanks!

 

[Cytherian]

I had written a rather lengthy post here, which has now mysteriously disappeared. Was it removed intentionally for some reason? I don't see any e-mail notification of any kind...