Vista Home Premium and iPod Mini 4 GB

[OmegaWolf747]

I downloaded and installed iTunes 7.5 and hooked my four-year-old iPod Mini 4 GB up via the USB 2.0 cord. Vista said it failed to install any drivers for it and iTunes never acknowledged it. Is the Mini too old to work with Vista and the new iTunes?

 

[rajinisback]

Hi OmegaWolf747,

Sounds like the user account that is logged on when trying to install the Ipod is a standard account rather than an administrator account.

What do the iPod diagnostics say? (iTunes Help menu -> Run Diagnostics. Select iPod Diagnostics, select Next, copy / paste the text into a reply here)

Thanks
Raj

 

[Roberticus]

I am having the exact same problem, but I'm using iTunes version 7.6.0.29. Since the original poster didn't follow up with this (and this seems like the post most relavent to my problem), I'll go ahead and post my diagnostics here. I know causing old threads to resurface is forum taboo, but since this is my exact problem, and it was never resolved, hopefully no-one will mind. (oh, and this is my first post on here. )

Microsoft Windows Vista x64 Home Edition (Build 6000)
INTEL_ DP35DP__
iTunes 7.6.0.29
QuickTime 7.4
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.3.26
Bonjour 1.0.4.12 (118.4)

iTunes Serial Number BD1883AC2A58BEFC

Current user is not an administrator.
The current local date and time is 2008-02-21 01:49:59.
iTunes is not running in safe mode.

Video Display Information

NVIDIA, NVIDIA GeForce 8600 GTS


**** External Plug-ins Information ****

No external plug-ins installed.

**** iPod/iPhone Connectivity Tests ****

iPodService 7.6.0.29 is currently running.
iTunesHelper 7.6.0.29 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.

Universal Serial Bus Controllers:

Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.

FireWire (IEEE 1394) Host Controllers:

Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.

Most Recent Device Not Currently Connected:

iPod nano running firmware version 1.3.1
Serial Number: YM6060U0TK3


For some reason, in the diagnostics it says I am not an administrator, but this is the only account on here. I thought thought this account would automatically be an administrator because of that, so either iTunes or I are mistaken. Thanks in advance.

 

[Roberticus]

To follow up, I've been trying to update the drivers, and continue pointing it to look into C:\Windows, and even though the wizard says it has found the drivers, it continues to give an 'Access is denied' error. Again, really strange, considering there's only my one account for this computer.


Windows found driver software for your device but encountered an error while attempting to install it.

USB Mass Storage Device

Access is denied.