Solved Vista build 6002 service pack 1Đ ?

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  • Manufacturer/Model
    Hewlett-Packard SR5019UK
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    AMD Athlon 64 processor 3800 + 2.40GHz
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    M2N68-LA (Narra)
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    2.50GB
    Graphics card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
yes I'm the administrator of this system.
kesume, i have no idea what I'm to do with your last suggestion in term of extracting an update.
Ive tried the clean boot method and nothing has changed
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard a1730n
    CPU
    AMD Athlon 64 X2 6000+
    Motherboard
    Asus A8M2N-LA(NoDusM)
    Memory
    3028 MB (DDR@ SDRAM)
    Graphics card(s)
    PNY Nvidia GeForce 8800GT (512)
    Sound Card
    Creative SB X-Fi XtremeGamer Sound Card
    Monitor(s) Displays
    SyncMaster XL2370HD(Digital)
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC WD32 00AAKS-61L9A SCSI Disk Device (298 GB) WDC WD32 00AAKS-55VYA SCSI Disk Device (298 GB)
Hello X-AMP and welcome to the forums :party:

Could you answer the following questions for us please, they should give us a better understanding of the problem and how we can go about solving it :)

Do you have a Vista installation DVD?
If so, do you know if it has SP2 on it?
How long ago did you install SP2?
Have you always had a problem with SP2? Or is it a recent change?
Did you download SP2 through Windows Update or from the Microsoft website?

Tom
 

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD Seagate Barracuda 2TB 7200rpm 2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
tom982
yes
no it doesn't
SP2 has been installed since 5/8/2009
as far as i know the problem has always existed
I preformed the update through windows update
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard a1730n
    CPU
    AMD Athlon 64 X2 6000+
    Motherboard
    Asus A8M2N-LA(NoDusM)
    Memory
    3028 MB (DDR@ SDRAM)
    Graphics card(s)
    PNY Nvidia GeForce 8800GT (512)
    Sound Card
    Creative SB X-Fi XtremeGamer Sound Card
    Monitor(s) Displays
    SyncMaster XL2370HD(Digital)
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC WD32 00AAKS-61L9A SCSI Disk Device (298 GB) WDC WD32 00AAKS-55VYA SCSI Disk Device (298 GB)
X-AMP, can you download and install Malwarebyte's Anti-Malware please:

Malwarebytes

Run a FULL scan and post back the log for us please.

Please ignore this X-AMP, do not follow any of the following instructions.

This is aimed at any other member trying to solve this problem.

I'm running out of ideas guys, the only things I can think of now are:


  • Get a friend of his to slipstream a SP2 installation disc and do a repair install from that. I doubt we'll do this as it would take ages and a friend of his would have to reinstall Vista.
  • Clean install
  • System Restore. Its extremely unlikely that he has a system restore point from 1.5 years ago but it may be worth a shot.
Let me know what you guys think of these and please suggest other options, I'm stuck :(


Tom
 

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD Seagate Barracuda 2TB 7200rpm 2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD Seagate Barracuda 2TB 7200rpm 2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
Hello all!

Sorry for the late arrival.

@tom982 and all of the others: I only have a few ideas.

Firstly, it sounds very much like an incompletely installed Service Pack to me.

I am going to run the System Update Readiness Tool. It may well find this SP2 corruption. If it does, we go from there, depending on what is found.

I will then also take some other logs. In particular, CBS.log. This has the ability to show us very clearly what is wrong, however, it is very, very hard to find the issue. It is not about searching for the word "Error " (yes, with the space) or "(F)", but about noticing a very subtle, but extremely important inconsistency appearing somewhere.

I warn you now that I am not very good at these very subtle inconsistencies. To find them requires vast amounts of experience, and not tutorials. It is quite likely that I will not be able to find the one subtle inconsistency. I do know someone who would find it, someone far older and wiser than I, and if really necessary, we can get him in.

However, in the mean time, I shall use CheckSUR.log, and take some other logs, in the hope of seeing something...anything.

Also, there are more powerful ways of uninstalling a Service Pack. They require extraction, creation of the backup and temp dirs, and batch files, but are completely supported Microsoft with an excellent rate of success. Think we have tried to uninstall SP2 using every method? Think again! We haven't yet tried the methods for uninstalling corrupt updates!

@X-AMP: Please download and install the correct version of the System Update Readiness Tool: Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

Please copy the C:\Windows\Logs\CBS\ folder to your Desktop, copy C:\Windows\WindowsUpdate.log into the new CBS folder on your Desktop, right click on the new CBS folder on your Desktop > Send to > Compressed (zipped) folder, and upload the new file which is created on your Desktop here. If necessary, see here for how to upload a file here: http://www.vistax64.com/tutorials/289032-screenshots-files-upload-post-vista-forums.html

Thanks!

Richard
 

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System One

  • Manufacturer/Model
    Dell XPS 420
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    Intel Core 2 Quad Q9300 2.50GHz
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    Stock Dell 0TP406
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    Onboard
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    1 x Dell 2007FP and 1 x (old) Sonic flat screen
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    1600 x 1200 and 1280 x 1204
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    1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
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    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
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    Dell Bluetooth
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    120 kb/s
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    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Well I fixed the issue by doing a repair install. thanks for the help and support.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard a1730n
    CPU
    AMD Athlon 64 X2 6000+
    Motherboard
    Asus A8M2N-LA(NoDusM)
    Memory
    3028 MB (DDR@ SDRAM)
    Graphics card(s)
    PNY Nvidia GeForce 8800GT (512)
    Sound Card
    Creative SB X-Fi XtremeGamer Sound Card
    Monitor(s) Displays
    SyncMaster XL2370HD(Digital)
    Screen Resolution
    1920 x 1080
    Hard Drives
    WDC WD32 00AAKS-61L9A SCSI Disk Device (298 GB) WDC WD32 00AAKS-55VYA SCSI Disk Device (298 GB)
Glad to hear that the problem has been solved :) I shall mark the thread as solved now

Tom
 

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD Seagate Barracuda 2TB 7200rpm 2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
Very pleased the problem was finally fixed.
You can now return to 'Happy Computing".
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
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