Virgin wireless broadband issues

[PainlessTorture]

One other thing to check is that you are connecting to the correct port on the router,

On most standard wireless routers for cable use you will have five ports, four for use with devices, (pc's, printers, etc) and one for use with the cable modem, this is often a cross wired port so these have to be correct.

Thanks Barman58, i have checked that. The cable is in the correct port. It is actually a different colour and labeled "Internet"

 

[Barman58]

Hi Fmjc001,

As this is a cable connection the modem setup, if any, of the router will not apply, and with Virgin there is no password or user to enter.

You may find it useful to work through these ...

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direct from the netgear site for your router

the full KB for the router model is here ...

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[PainlessTorture]

Barman58...thanks lol.

This should defo help me out alot. Ill post back next time i try it. I need to go up to his house to do it...

 

[Barman58]

Best thing for anything like this is to read through the manual if you can get hold of it, (boring but useful ), if what you need isn't directly in the manual then the Knowledge base articles are a great help, I always try to at least check for any particular known issues with each particular router before I start installing them, but sometimes you just have to go through it step by step

 

[PainlessTorture]

Best thing for anything like this is to read through the manual if you can get hold of it, (boring but useful ), if what you need isn't directly in the manual then the Knowledge base articles are a great help, I always try to at least check for any particular known issues with each particular router before I start installing them, but sometimes you just have to go through it step by step

I have set up wireless networks before...this one just didnt like me...

 

[pooch]

Model ID: WGR614 v9

See attached start up diagram

I dont find what I am looking for When you set up the router It is trying to find a PPPoE signal that you can log onto this is wrong as you are already logged on do you get any other options? see attached.

I keep thinking switch off DCHP as you already have it switched on in the modem but I am not sure that it is right, you could try it.

Hopefully barmans idea will help

Here is a troubleshooting guide;

http://kb.netgear.com/app/answers/detail/a_id/1098/related/1

Finally this is not exactly right but it is along the right lines and may be of some help
you are lokking at using the router as an access point. If all else fails this might be the way to go;
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Pooch

 

[pooch]

I have set up wireless networks before...this one just didnt like me...[/quote]

 

[pooch]

Best thing for anything like this is to read through the manual if you can get hold of it, (boring but useful ), if what you need isn't directly in the manual then the Knowledge base articles are a great help, I always try to at least check for any particular known issues with each particular router before I start installing them, but sometimes you just have to go through it step by step

Tried this the manual if it exists that will show you screen for screen options is not available for download just one that gives very general tips and it is useless in this case

 

[Dwarf]

Hi Fmjc001,

Here are a couple of links for you. Hope that you find them useful.

NETGEAR WGR614 54 Mbps 802.11g Wireless Router
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