jennyysarah
New Member
When I try to log on to my laptop, it says:
'The User Profile Service failed the logon.
User Profile cannot be loaded.'
This happened about a week ago and I can't log back on!
Just before I logged off before the problem started I had clicked cancel on my updates. Has this affected anything?
I don't know how to sort this out. Do I need to take it to a shop to be fixed? Or can I resolve the problem myself?
Also, I don't have any other accounts on my laptop, not even a guest account.
Any help would be appreciated
'The User Profile Service failed the logon.
User Profile cannot be loaded.'
This happened about a week ago and I can't log back on!
Just before I logged off before the problem started I had clicked cancel on my updates. Has this affected anything?
I don't know how to sort this out. Do I need to take it to a shop to be fixed? Or can I resolve the problem myself?
Also, I don't have any other accounts on my laptop, not even a guest account.
Any help would be appreciated
