Urgent!!! Computer shuts off with no blue screen!!!

[Saipwns1]

Hey guys, i've been having a problem for a couple months now and it is royally kicking my ass. Pretty much the problem is that my computer shuts off (*like a power surge) but there is no blue screen or anything, i have auto restart unchecked in system props> i just cant figure it out< any help would be appreciated

---------------- Now playing: Falconer - Upon The Grave Of Guilt via FoxyTunes

 

[Ed Canuck]

Have you looked in Event Viewer? There should be some notification there.

It'd be a good idea to open an administrative command prompt and run

sfc /scannow

This'll check your system files for corruption. If it says it didn't repair all of them, run it again.

Ed

 

[Saipwns1]

- Provider


[ Name] EventLog


- EventID 6008


[ Qualifiers] 32768



Level 2


Task 0


Keywords 0x80000000000000

- TimeCreated


[ SystemTime] 2010-04-22T08:17:19.000Z



EventRecordID 39665


Channel System


Computer Mine


Security
- EventData


1:15:27 AM


4/22/2010










34










DA0704000400160001000F001B001700DA0704000400160008000F001B001700600900003C000000010000006009000000000000B00400000100000009A10100









Yes Ed, the things that came up were this and it coincides with each time it shut off this morning>

 

[Ed Canuck]

Unfortunately, that doesn't help a hell of a lot as it means "The previous shutdown was unexpected".

No other related events? Also, check thr Reliability Monitor in Administrative Tools > Reliability and Performance Monitor and see if there's anything there.

I've been researching the problem a bit but there doesn't seem to be any consistent cause/resolution.

Make sure all of the following are up to date:

BIOS
Drivers
Windows Update

You can also try setting up your Power Options for Best Performance, and disabling hibernation and sleep.

Ed

 

[Saipwns1]

i've done all the updating already i just havn't had a chance to look to far into the event log, the only things i noticed though were the same faults. in the performance monitor it had nothing, just running fine. i was curious could it be a problem in my moboard. i checked it out and i dont see any burn marks or anything like that.

 

[niemiro]

This is often caused by overheating. Are you doing anything intensive when it happens, such as playing games?

 

[Saipwns1]

i am not, it is just idling. or im playing music 90 percent of the time but nothing strenuous. i would get an error code if it overheated right?

 

[Ed Canuck]

Are you sure you looked in Reliability Monitor?

It should like the attached screenshot and should at least entries for the shutdowns.

Ed

 

[Saipwns1]

ahhh, alright, *slaps head* let me post it





What do i need to tell you next???

 

[niemiro]

i am not, it is just idling. or im playing music 90 percent of the time but nothing strenuous. i would get an error code if it overheated right?

The point about overheating is that it will not give an error, it will just die without warning, and often without log. Please humour me and check your temperatures for your CPU and GPU. Use RealTemp and tell me your Temperatures (only temperatures, not TJ Max or anything like that) Real Temp - CPU temperature monitoring

For your GPU, please use GPU-Z and tell me your Temperatures under the Sensors tab, and nothing else is required: GPU-Z Video card GPU Information Utility

Richard

 

[Saipwns1]

that what you wanted


actually the gpu says its at 55 degrees Celsius and that's what the gpu z says

 

[Brothockman]

Hi Folks, I,m new to this . I keep getting INF Install failure when I do a Disk Cleanup. I have done a lot of looking up on how to try & get rid of it . Can anyone please pass on any advice on how to get rid of problem

 

[niemiro]

View attachment 19205


that what you wanted


actually the gpu says its at 55 degrees Celsius and that's what the gpu z says

Thanks for that. They are not excessively high values, within the normal range. So, for the moment, forget about overheating, but it is still the most common cause, and remember, this was not run just before it restarts and may be cool now. Do not just forget overheating. Ideally you would run these and monitor them every so often to see if the temperatures are rising just before a shutdown.

Richard

 

[niemiro]

Hi Folks, I,m new to this . I keep getting INF Install failure when I do a Disk Cleanup. I have done a lot of looking up on how to try & get rid of it . Can anyone please pass on any advice on how to get rid of problem

Hello,

Can you please start a new thread. That way the whole forum sees your post so you are much more likely to get an answer, and it does not clutter up this thread. Thanks!

Richard

 

[Ed Canuck]

ahhh, alright, *slaps head* let me post it

View attachment 19204



What do i need to tell you next???

Well, knowing what entries it showed under the Application and Miscellaneous Failures, for the last week or so, might be helpful.

Ed

 

[Saipwns1]

i will do that richard, i appreciate the help. i will post back and send you a pm if it does it again and starts heating up before it does it>

Simon

 

[Saipwns1]

as of the last week the only things that show up are just unexpected shutdowns!!! everything that that is an error is because i moved files and things like that and tried to play off the old path.

 

[Ed Canuck]

As I said, this is a non-trivial exercise (have a look at http://social.technet.microsoft.com...s/thread/cc29eed0-b757-4c3f-9438-31f1c27ad4f4).

Some folks solved it by changing the Power Options, some worked around it by logging off and logging back on. I haven't seen a definitive solution.

Ed

 

[niemiro]

Two more things, make sure the fan is running and not pushed again a filing cabinet or anything, and if you can, make sure the heatsink on the CPU has not shifted out of position.

 

[President Mike]

hey fellas, I was wondering if a resolution was ever reached on this issue? not running vista (Win7 64bit), but I'm having the same issue. One thing I have noticed that seems rather odd about the issue is that it does not happen when I switch to my linux boot, seemingly ruling out the possibility of a hardware issue.