Trying to set up a home network

NoelDP · Mar 16, 2014

It's more of a macrodump

- there should be a good number of different diagnostics in there which may give me a handle on what's happening.

However, all I can see are the dmp files, and the event logs?

All I can see in the System log is errors that look similar to this one...

Code:

The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:

I'm going to have to go back through the thread and see what I can make of this.

NoelDP · Mar 16, 2014

Let's have another look at Tapisrv...

Run the following commands and post the results

SC QC TAPISRV
SC QUERYEX TAPISRV
SC QUERYEX PlugPlay
SC QUERYEX RPCSS

reginaldsmythe · Mar 16, 2014

Code:

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>SC QC TAPISRV
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: TAPISRV
        TYPE               : 20  WIN32_SHARE_PROCESS
        START_TYPE         : 3   DEMAND_START
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\Windows\System32\svchost.exe -k NetworkService
        LOAD_ORDER_GROUP   :
        TAG                : 0
        DISPLAY_NAME       : Telephony
        DEPENDENCIES       : PlugPlay
                           : RpcSs
        SERVICE_START_NAME : NT AUTHORITY\NetworkService

C:\Windows\system32>SC QUERYEX TAPISRV

SERVICE_NAME: TAPISRV
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 4  RUNNING
                                (STOPPABLE, PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 1860
        FLAGS              :

C:\Windows\system32>SC QUERYEX PlugPlay

SERVICE_NAME: PlugPlay
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 4  RUNNING
                                (NOT_STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 804
        FLAGS              :

C:\Windows\system32>SC QUERYEX RPCSS

SERVICE_NAME: RPCSS
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 4  RUNNING
                                (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 924
        FLAGS              :

C:\Windows\system32>

NoelDP · Mar 16, 2014

They all appear to be running as expected - please run the following commands, and post the results.

NET START MPSSVC
SC QUERYEX MPSSVC
SC QC MPSSVC

reginaldsmythe · Mar 16, 2014

Code:

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>SC QC TAPISRV
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: TAPISRV
        TYPE               : 20  WIN32_SHARE_PROCESS
        START_TYPE         : 3   DEMAND_START
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\Windows\System32\svchost.exe -k NetworkService
        LOAD_ORDER_GROUP   :
        TAG                : 0
        DISPLAY_NAME       : Telephony
        DEPENDENCIES       : PlugPlay
                           : RpcSs
        SERVICE_START_NAME : NT AUTHORITY\NetworkService

C:\Windows\system32>SC QUERYEX TAPISRV

SERVICE_NAME: TAPISRV
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 4  RUNNING
                                (STOPPABLE, PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 1860
        FLAGS              :

C:\Windows\system32>SC QUERYEX PlugPlay

SERVICE_NAME: PlugPlay
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 4  RUNNING
                                (NOT_STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 804
        FLAGS              :

C:\Windows\system32>SC QUERYEX RPCSS

SERVICE_NAME: RPCSS
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 4  RUNNING
                                (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 924
        FLAGS              :

C:\Windows\system32>

reginaldsmythe · Mar 16, 2014

Sorry about that - pasted the wrong stuff.
Anyways:

Code:

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>NET START MPSSVC
System error 1068 has occurred.

The dependency service or group failed to start.


C:\Windows\system32>SC QUERYEX MPSSVC

SERVICE_NAME: MPSSVC
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 1  STOPPED
        WIN32_EXIT_CODE    : 1068  (0x42c)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 0
        FLAGS              :

C:\Windows\system32>SC QC MPSSVC
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: MPSSVC
        TYPE               : 20  WIN32_SHARE_PROCESS
        START_TYPE         : 2   AUTO_START
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\Windows\system32\svchost.exe -k LocalServiceNoNe
twork
        LOAD_ORDER_GROUP   : NetworkProvider
        TAG                : 0
        DISPLAY_NAME       : Windows Firewall
        DEPENDENCIES       : mpsdrv
                           : bfe
        SERVICE_START_NAME : NT Authority\LocalService

C:\Windows\system32>

NoelDP · Mar 16, 2014

OK - back to basics again

What AV is installed currently? What AV's have ever been installed?

Please run the following commands...

SC QC MPSDRV
SC QC BFE
SC QUERYEX MPSDRV
SC QUERYEX BFE

post the results

reginaldsmythe · Mar 16, 2014

Currently, Microsoft Security Essentials and Malwarebytes Anti-Malware 1.75.0.1300 (although MAM only lasts one day and then it is de-activated. I downloaded from your link and have not come across the "free" version. Have they changed?)

Code:

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>SC QC MPSDRV
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: MPSDRV
        TYPE               : 1  KERNEL_DRIVER
        START_TYPE         : 3   DEMAND_START
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : System32\drivers\mpsdrv.sys
        LOAD_ORDER_GROUP   : network
        TAG                : 0
        DISPLAY_NAME       : Windows Firewall Authorization Driver
        DEPENDENCIES       :
        SERVICE_START_NAME :

C:\Windows\system32>SC QC BFE
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: BFE
        TYPE               : 20  WIN32_SHARE_PROCESS
        START_TYPE         : 2   AUTO_START
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\Windows\system32\svchost.exe -k LocalServiceNoNe
twork
        LOAD_ORDER_GROUP   : NetworkProvider
        TAG                : 0
        DISPLAY_NAME       : Base Filtering Engine
        DEPENDENCIES       : RpcSs
        SERVICE_START_NAME : NT AUTHORITY\LocalService

C:\Windows\system32>SC QUERYEX MPSDRV

SERVICE_NAME: MPSDRV
        TYPE               : 1  KERNEL_DRIVER
        STATE              : 4  RUNNING
                                (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 0
        FLAGS              :

C:\Windows\system32>SC QUERYEX BFE

SERVICE_NAME: BFE
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 1  STOPPED
        WIN32_EXIT_CODE    : 5  (0x5)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 0
        FLAGS              :

C:\Windows\system32>

reginaldsmythe · Mar 16, 2014

In the past there has been:

AVG
Lavasoft
Malwarebytes
McAfee
Symantec (I think. Or was that the previous PC? Can't remember)

Thanks!

Arm629410 · Sep 23, 2019

reginaldsmythe said:
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MPS
DRV /S

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MPSDRV
NextInstance REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MPSDRV\0000
Service REG_SZ mpsdrv
Legacy REG_DWORD 0x1
ConfigFlags REG_DWORD 0x20
Class REG_SZ LegacyDriver
ClassGUID REG_SZ {8ECC055D-047F-11D1-A537-0000F8753ED1}
DeviceDesc REG_SZ @%SystemRoot%\system32\FirewallAPI.dll,-23092
Capabilities REG_DWORD 0x0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MPSDRV\0000\Control

ActiveService REG_SZ mpsdrv

C:\Windows\system32>

wither 3 · Sep 25, 2019

Did you have a point to make or a question?

Trying to set up a home network

NoelDP

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NoelDP

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reginaldsmythe

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reginaldsmythe

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reginaldsmythe

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reginaldsmythe

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reginaldsmythe

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