This is supposed to be easy-help!

[evilaton]

Scanned it Tom.
No issues found.

 

[tom982]

I don't understand why it's not working, would you mind if I take control of your system remotely and try to resolve the issue myself?

To do this, I would use Team Viewer and it would require you installing it as well.

I understand people may be wary of others remotely taking control of your computer and I completely understand if you say no - I have no way to prove that I'm not a scammer, apart from me being a well trusted member here at the forums for about 2 years. If you don't like what I'm doing, then you can always shutdown your computer or disconnect your router.

All I intend to do is to try and edit the ID3 tag of one song. I will have a notepad window open at all times, and I will describe what I'm doing step by step

Tom

 

[Shadowjk]

In addition to toms suggestion please keep all ID numbers and Passwords for remote connection confidential as this is a public forum and posting the credentials here may give other users access to your computer

Also I agree with tom even though there is no way to determine if he is a spammer or not but I can assure you he is not the malicious type

Josh

 

[Dwarf]

... please keep all ID numbers and Passwords for remote connection confidential as this is a public forum and posting the credentials here may give other users access to your computer ...

Agreed. Confidential information like that should always be exchanged via a PM and not in open forums.

 

[Slammer]

I've also had experience with teamviewer and your keyboard/mouse will have priority over his. So anytime you move your mouse or start typing, it will prevent his actions from working on your computer until you stop. So it's very secure and very easy for you to stop anything you don't like. It's a great program, so I'd recommend you let him see what's up. They've got plenty of information about it on their site.

 

[tom982]

Just to update you all, I managed to take control using TeamViewer and I now see why none of our suggestions have worked. If you open up the details tab of the file properties, its all blank (well the ID3 fields are - name, size and date created etc. aren't). You cannot edit it, it wont let you type anything in the fields. Not only this, but if you try and remove personal information from the file metadata, then it comes up with an error (below), which is the same error as when you try and edit the ID3 tags through Windows explorer. It's really strange. I've tried to do it in loads of different programs (WMP, iTunes, EasyTAG, ID3-tagIT 3 etc.) but none of them work. I can save a v2.3 ID3 tag using EasyTAG to the file, but none of the other programs recognise it. If I open the file again in EasyTAG then it's still there, but there's not much use for this because only EasyTAG recognises it.



I gave up with these programs and decided to do a little research on the error code 0x8007000D and got all sorts of stuff back, some suggesting its to do with Windows not recognising some v2.4 ID3 tags, some other strange reasons, but I've tried all of these.

I also used MP3 Validator to check the integrity of the MP3 file, and it said it found an error when I scanned the file, when chose to repair this error it created a 200kb MP3 file (the original is over 40MB). So something went wrong here.

I've also tried to convert it to and fro from MP3, but none of the programs I used seem to like it and create a really small output file.

Anyone here know anything on metadata or ID3/2 tags? Or can suggest anything that I can do?

I've never seen anything like this before

Tom

 

[tom982]

Here's a little more info that I've just found.

I can open the file in VLC, and I converted it to MP3 from MP3 - directly. And its now filled in the length of the file in the metadata and the bitrate, but its still not letting me edit the rest

Tom

 

[tom982]

Finally managed to get it all sorted

What I did is to convert it to MP3 (from MP3) using VLC. Then I opened it up with ID3-TagIT 3 and edited one field of the ID3 tag, then saved changes and it allows me to edit it in Windows now :D

Anyone know what would cause the file to do that in the first place though?

Tom

 

[evilaton]

Interesting Tom.I wonder why the conversion only worked with VLC (or is it that it was the only program that let you convert the file to an .mp3?)

Thanks for all your research.Now I'll know what to do should I ever have the same problem again (let's hope not).

I'm still interested what could have caused this.
Cheers.

 

[tom982]

Interesting Tom.I wonder why the conversion only worked with VLC (or is it that it was the only program that let you convert the file to an .mp3?)

Thanks for all your research.Now I'll know what to do should I ever have the same problem again (let's hope not).

I'm still interested what could have caused this.
Cheers.

Its no problem at all! I've learnt lots through this so I should be thanking you.

No the others let me convert to MP3 aswell, I don't know why VLC was the only one to work though Hopefully someone here will know something on it!

Tom

 

[Slammer]

Is it possible that maybe it had some sort or DRM on it from the site he got them from? The only thing I could imagine causing this would be something to do with something that was integrated into the mp3 files from where he got them from, and some form of DRM is the only realistic thing I can think of.

 

[tom982]

Is it possible that maybe it had some sort or DRM on it from the site he got them from? The only thing I could imagine causing this would be something to do with something that was integrated into the mp3 files from where he got them from, and some form of DRM is the only realistic thing I can think of.

I don't know, perhaps it could be something to do with that. I'm not 100% sure, but I think the file didn't have any DRM :huh:

Tom

 

[Slammer]

Hmmm. Well if other mp3 files work normally on his computer (has he tried any others not from that site?) then it's almost definitely something directly related to those files... If it's all mp3 files that have an issue then it's definitely something wrong with his computer haha. We should try them out on another computer to see.

 

[tom982]

Its only these few MP3s, the rest of the files are fine. I already have they didn't work on my computer either.

It's something ID3/Metadata related, but I know jack about either of those

Tom

 

[Slammer]

Darn ya I really don't know anything about them either, music isn't a big thing for me so I never really bother to change any of that data... Just to cover the basics they aren't read-only or something like that, and you have admin privileges while trying to change them right?

 

[tom982]

Yep, I've taken owenership of the file, I've got full control over it, its not locked or read only. And yes, I'm an admin. Try again buddy!

Tom

 

[Slammer]

This page has a myriad of possible solutions (I think the most relevant one might the one using iTunes to change the ID3 Tag's version) but for every solution someone said it didn't work for them.... see if it helps at all.
I can't change the track information on some mp3 files in vista - Vista Help

 

[tom982]

iTunes wont let me add the file to the library, no errors or anything, it doesn't show up. If I right click, open with itunes then it doesn't open the file. Next idea

Tom

 

[Slammer]

Ugh! haha. I think I'm out of ideas. I'm just going to say that those files are hopelessly corrupted and we will never know the reason! As long as you got it mostly solved by converting it with VLC, a reason for it is probably a luxury we will never get. So props to you for getting further than I would have!

 

[tom982]

The ideas you thought of were great, its just that the problem was a very tricky one! I'll try some more and report back

I might make a tutorial on it, there isn't all that much information out there about the error code. Add it to my ever growing jobs list

Tom