"there might be a problem with one or more network"

[New Orleans]

Hi all! I have a Dell 1545 that won't get on the internet. Neither LAN or Wi-Fi works even though it says it is connected to my wifi network. Any ideas? :huh:

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : dre-pc
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-22-5F-B1-FF-25
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1546:aed5:6ea:9440%14(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.148.64(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 301998687
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-C9-B8-1D-00-23-AE-40-2E-65

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . : 00-23-AE-40-2E-65
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::39de:142d:f65a:1bf%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.1.191(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 251667374
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-C9-B8-1D-00-23-AE-40-2E-65

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{8FE63E9A-B77B-4B93-892F-50F8AEED5
EDD}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{9CF42421-FA44-4CBF-8EC6-246AD419C
058}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.br.cox.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

 

[kesume]

Hi welcome to the forum. Sorry to hear you have problems.
The information contained in the links below may be able to help you:-

Wireless 1397 WLAN Mini-Card / problems connecting to WPA-PSK protected network - Networking, Internet, Wireless Forum - Networking, Internet, Wireless - Dell Community

Drivers and Downloads

Troubleshoot network connection problems
Hope they help.
Thank you.

 

[New Orleans]

I don't think that's the problem because it won't connect with ethernet LAN either.

 

[kesume]

So, none of the above suggestions worked?
Did you check for driver updates?
Have you tried a different computer through the same system?
Have you changed ethernet cables?
What router/modem make & model number?


Have you the updated Dell Support Centre downloaded?
If not please download it, I find it very useful when checking a 1545 I deal with frequently.
It takes you through a full computer health check.

Dell - Support

Have you checked in device manager for any out of date drivers?

Could you look in the Device Manager.
> Click on Start
> Right Click on Computer
> click on Properties.
The left hand side column is Device Manager, you can then navigate to display adapters and see if there is anything with a yellow warning sign in there, if there is then right click and update drivers for the problematic device.
For those with a Windows keyboard you can get their quickly by pressing the Windows Key and the
Pause key at the same time.


Device Manager - Finding Unknown Devices - Windows 7 Forums


Hope it can assist.
Thank you.