tech support or magicians

[Joan Archer]

Tbh most computer problems ARE caused by the users...

Also I've found that the sort of people that tend to call 'tech help' are the type of people you wouldn't want to have a conversation with in a bar, even for 1 minute.

They tend to be out-of-touch morons without a clue

Well I wouldn't go that far, I've called Tech Support with regards this Vista machine of mine but a couple of the calls were before I got it asking a few details about it and another was with regards the brand of CD's they used on the machine as the ones I had would read but wouldn't write.

I spoke with a very nice gentleman at the manufacturers who did know what he was talking about

 

[bossmayank619]

How can u expect your computer company to remember the user account password for the administrator account !

I got a call today and the customer told me that Dell is sending me viruses and he wants his system virus-free. LOL. I mean how sick is that! But its because they are really novice.

to be honest the way dell put everything as DELL ROXIO .. DELL SONIC .. DELL this dell that .. any non tech cust would think that dell does everything for them. not their fault really ..

 

[JimJoe]

I sometimes think it would be great to wave a magic wand and the users would remember the ethernet cable must be plugged into the rj-45 port without me having to explain over and over that it has to be there in order or them to get to the internet.

Or that rebuild of a hard drive takes more than a few seconds.

Most computer users are good people, but the nutters are painful to watch.

Why yes, I have seen an executive place his coffee cup in the cd rom tray in his desktop computer.

 

[Jerin]

Yes people do call tech support and then take about 10 mins to find the start botton - which according to then use 50 times everyday...!!!