System Files - SFC Command

How to Repair and Verify the Integrity of Vista System Files with System File Checker

information   Information
System File Checker (SFC) checks that all Vista system files are where they should be as they were by default and not corrupted, changed, or damaged. This will show you how to verify and repair the integrity of Vista system files with the System File Checker (SFC) command codes.
Tip   Tip
If SFC Cannot Finish or Repair a File:
NOTE:
This is for when after you run the SFC scan below, it cannot finish or repair a file. There is no guarantee that SFC can repair the system files if they are corrupted or damaged to much. If SFC still cannot repair them after this, then you might try running Check Disk (chkdsk), System Restore, a Repair Installation, or a clean reinstall of Vista.

1. How to Read the CBS.LOG
NOTE:
When SFC runs, it logs it's actions to the C:\WINDOWS\LOGS\CBS\CBS.LOG. You can find the specific SFC entries by searching for the [SR] tags in the log.
A) For how to see only the SFC scan details in the CBS.LOG:​
  • Open a elevated command prompt.
  • Copy and paste the command below into the elevated command prompt and press Enter.
    Code:
    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
  • Close the elevated command prompt.
  • Click on the sfcdetails.txt file that was just placed on your desktop to see the SFC scan details (ones with the [SR] tags) in the CBS.LOG.
  • You can safely delete the sfcdetails.txt file afterwards if you like.
2. Replace the Files that SFC Cannot Fix
NOTE:
If SFC cannot fix a file, it will be listed in the CBS.LOG above. Read the CBS.LOG to find out what file it is so you can replace it with a good copy.
A) For how, see:​
warning   Warning
Be aware that if you have modified your system files as in theming explorer/system files, running sfc/scannow will revert the system files such as explorer.exe back to it's default state. Make the appropriate backups of your system files that you have modified for theming if you wish to save them before running sfc/scannow.




Here's How:
NOTE:
If sfc cannot start or finish, then try running it Safe Mode.
2. In the elevated command prompt, type the command that you want to do in bold below in steps A to E to run System File Check.​
A) sfc /scannow - Scans the integrity of all protected system files and repairs the system files if needed. (See screenshot below)​
NOTE: Restores Vista's original setup of system files. (EX: Fonts, wallpapers, System32 files, etc.)
scannow.jpg

B) sfc /verifyonly - Scans and only verifies the integrity of all proteced system files only. (See screenshot below)​
NOTE: If it finds anything like in the screenshot below boxed in red at the bottom, you should run step A to see if it can fix it. See how to read the CBS log above for details on the SFC scan results.​
verifyonly.jpg

C) sfc /scanfile=(full path of file) - Scans the integrity of the chosen system file and repairs it if needed.​
EX: sfc /scanfile=C:\Windows\System32\kernel32.dll​
D) sfc /verifyfile=(full path of file) - Scans and only verifies the integrity of the chosen system file.​
EX: sfc /verifyfile=C:\Windows\System32\kernel32.dll​
E) sfc /? - For a list of all sfc command codes with description. (see screenshot below)​
SFC_Help.jpg


3. Press Enter.​
NOTE: It may take a while to finish.​
4. Close the elevated command prompt when it finishes.​
5. If you got a message to restart the computer in the command prompt, then restart the computer to finish the repair.​

Note   Note
If SFC could not fix something, then run the command again to see if it may be able to the next time. Sometimes it may take running the sfc /scannow command 3 times restarting the PC after each time to completely fix everything that it's able to.

If not, then download and run the 32-bit (x86) or 64-bit (x64) System Update Readiness Tool for your same installed 32-bit or 64-bit Vista, restart the PC afterwards, and try the sfc /scannow command again.

If still not, then you can attempt to run a System Restore using a restore point dated before the bad file occured to fix it. You may need to repeat doing a System Restore until you find a older restore point that may work.

If still not, then you can use the steps in the yellow TIP box at the top of the tutorial to manually replace the files that SFC could not fix.




That's it,
Shawn


 

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You're welcome Canukistani, and welcome to Seven Forums.

It will not hurt anything since you are not using it. If it causes you any problems though, then please let us know and we shall try and help with it. :)
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Thank you for all the hard work Brink. I did the SFC Commanf for the first time today. I just followed the instruction as you listed them. It took a few min. but the results were great, no problems. Again thank you.
 

My Computer

System One

  • Manufacturer/Model
    H P Pavilion s3120n
    CPU
    AMD Athlon 64X2 Dual Core Processor 4200+ 2.20GHz
    Motherboard
    M2Nc51-AR
    Memory
    Ram 2.0 GB
    Graphics Card(s)
    NVIDIA GeForce 6150 LE Graphis
    Sound Card
    Realtex
    Monitor(s) Displays
    ViewSonic VX2035WM
    Screen Resolution
    1680X1050 pixels
    Hard Drives
    320GB 7200RPM Serial ATA
    PSU
    AC Bel Model#PC6012
    Cooling
    fan
    Keyboard
    PS2
    Mouse
    PS2
    Internet Speed
    10 down 1 up
    Other Info
    Computer has had the motherboard, power pak and tv tuner replaced. Using HP Deskjet F440 Printer, and IE9.
You're most welcome William. :)
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Thanks for your clear instructions Brink. I have a question for you - I completed the sfc /scannow and there were two items that could not be repaired that dealt with the Windows Sidebar. I have disabled the Sidebar from opening on startup. Could that be the reason that these could not be repaired? I enabled the Sidebar to see if it works and it does - if I don't want to use the Sidebar do these files still need to be repaired?


[SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2010-04-10 20:23:52, Info CSI 00000167 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2010-04-10 20:23:52, Info CSI 00000168 [SR] This component was referenced by [l:162{81}]"Package_17_for_KB948465~31bf3856ad364e35~amd64~~6.0.1.18005.948465-60_neutral_GDR"



[SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2010-04-10 20:23:52, Info CSI 00000167 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2010-04-10 20:23:52, Info CSI 00000168 [SR] This component was referenced by [l:162{81}]"Package_17_for_KB948465~31bf3856ad364e35~amd64~~6.0.1.18005.948465-60_neutral_GDR"
 

My Computer

System One

  • Manufacturer/Model
    Sony VGC-JS130J
    CPU
    Intel E5200
    Motherboard
    Intel G45
    Memory
    4 GB
    Graphics Card(s)
    Integrated
    Sound Card
    Integrated
    Monitor(s) Displays
    20.1
    Screen Resolution
    1680 x 1050
    Hard Drives
    WD 500 GB
I tried it again with the Sidebar open and got a third error, they all appear to be identical.

Thanks for your help.


P.S. I just want to add that the system usually starts up fine, noticed that during startup repair a week ago (had a bad software install) it failed the system file integrity test.

This is what's in the settings.ini file:

[Root]
SettingsVersion=00.00.00.01
SidebarShowState=Imploded
SidebarDockedPartsOrder=0x1,0x2,0x3,
Section0=1
Section1=2
Section2=3
Section3=4
Section4=5
[Section 1]
PrivateSetting_GadgetName=%PROGRAMFILES%\windows sidebar\gadgets\Clock.gadget
PrivateSetting_Enabled=true
[Section 2]
PrivateSetting_GadgetName=%PROGRAMFILES%\windows sidebar\gadgets\SlideShow.Gadget
PrivateSetting_Enabled=true
[Section 3]
PrivateSetting_GadgetName=%PROGRAMFILES%\windows sidebar\gadgets\RSSFeeds.Gadget
PrivateSetting_Enabled=true
loadFirstTime=defaultGadget

[Section 4]
PrivateSetting_GadgetName=%25USERPROFILE%25%5CAppData%5CLocal%5CMicrosoft%5CWindows%20Sidebar%5CGadgets%5CaolSonyDailyScoop.gadget
PrivateSetting_Enabled=true
[Section 5]
PrivateSetting_GadgetName=%25USERPROFILE%25%5CAppData%5CLocal%5CMicrosoft%5CWindows%20Sidebar%5CGadgets%5CaolSonySearch.gadget
PrivateSetting_Enabled=true
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Sony VGC-JS130J
    CPU
    Intel E5200
    Motherboard
    Intel G45
    Memory
    4 GB
    Graphics Card(s)
    Integrated
    Sound Card
    Integrated
    Monitor(s) Displays
    20.1
    Screen Resolution
    1680 x 1050
    Hard Drives
    WD 500 GB
Hello Moon Unit,

Since you do not want to use the Sidebar anyway, then I would not worry about it and just leave the sidebar turned off. :)
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Hi, good directions and Iwas able to do everything as instructed. When I opened deskfile for log as there was problems according to the scan, the folder was empty! Help, now I don't know what to do. Thanks everyone,
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Elite m9500y pc
    CPU
    100%?
    Motherboard
    ?
    Memory
    8.00GB
    Graphics Card(s)
    Nividia Gforce 9500GS
    Sound Card
    Realtek
    Monitor(s) Displays
    HPw2216h
    Screen Resolution
    1024x768x60Hertz
    Hard Drives
    hpc factory image D, Operating system c, dvd rw drive E, removable drive F
    Keyboard
    HP
    Mouse
    logtech wireless
    Internet Speed
    2393MHz?
Hello Cinnabun, and welcome to Vista Forums.

Try creating the sfcdetails.txt file from the yellow TIP box again. You may have made a mistake the first time giving you the empty file. I've updated the instructions to make it bit easier with copying and pasting the command instead of typing it.

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Shawn, Thank you for replying so fast. I tried getting the file several times and it still comes up empty. I can copy but can't get it to paste into the command prompt window, it will paste on another page so I know the copy and paste works. Tried to drag and drop also, no go there too! I am probably missing something, but can't seem to figure how to solve this one. Usually I can keep at it long enough and I can get the solution but I have been trying to find and fix whatever this problem is for days. My back up and system restore are failing when I try to use them. Got to keep trying till I really mess this machine up or find a solution! I do like this forum. Thanks again, any more suggestions?
Linda
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Elite m9500y pc
    CPU
    100%?
    Motherboard
    ?
    Memory
    8.00GB
    Graphics Card(s)
    Nividia Gforce 9500GS
    Sound Card
    Realtek
    Monitor(s) Displays
    HPw2216h
    Screen Resolution
    1024x768x60Hertz
    Hard Drives
    hpc factory image D, Operating system c, dvd rw drive E, removable drive F
    Keyboard
    HP
    Mouse
    logtech wireless
    Internet Speed
    2393MHz?
Linda,

You might be able to do a system restore using a restore point dated before your issue to hopefully fix what is wrong.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
I did the command prompt but this what i got windows resource protection found corrupt files but was unable to fix some of them
Details are included in the CBS.Log windir\Logs\CBS\CBS.Log. for example C:\windows\Logs\CBS\CBS.log What do i do next .


Thanks Pretteyes45
 

My Computer

I think I've also seen that error code everytime I run sfc.
 

My Computer

System One

  • CPU
    AMD Phenom x4 1.8 GHz
    Memory
    4GB
    Graphics Card(s)
    Nvidia 9500GT
    Monitor(s) Displays
    LG 22"
    Screen Resolution
    1920x1080
Hello Prettyeyes,

If you are having issues in Vista with these files, then you can do what's in the yellow TIP box at the top of the tutorial to find out which files could not be repaired in the CBS.log and how to replace them.

If not, then I would not worry about them.

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
I did the command prompt but this what i got windows resource protection found corrupt files but was unable to fix some of them
Details are included in the CBS.Log windir\Logs\CBS\CBS.Log. for example C:\windows\Logs\CBS\CBS.log What do i do next .


Thanks Pretteyes45

Hello!

If you could please upload the sfcdetails.txt and sxstrace.txt files in your thread as I showed you how to, we can look at it for you and offer advice. I understand that your issue is frustrating and difficult, but if you could please follow the guidelines I posted in your thread, then we should be able to get you back onto your feet.

Thanks!
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
:D
THANK YOU Brink for your detailed & clear instructions!!!
This identified several of my problems (which were less serioous than I expected)!
:party:
 

My Computer

System One

  • Manufacturer/Model
    HPG50-124NR Notebook PC
    CPU
    Intel Pentiium Dual T3200 2 GHz
    Motherboard
    ACPI x86
    Memory
    3.00 GB
    Graphics Card(s)
    Mobile Intel 4 Series Express Chipset
    Sound Card
    Intel High Def Audio HDMI, Conexab=nt High Def Smart Audio 2
    Monitor(s) Displays
    Generic PnP Monitor
You're most welcome watergirlhawaii, and welcome to Vista Forums. I'm glad it turned out to be nothing serious. :)
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Welcome
If things go as they should, you should not lose your stuff. That being said, anything can and will often happen. I would back up all my important stuff. Maybe, even better, download the free Macrium Reflect and you can use the image to restore everything in case you experience unanticipated problems.
http://www.sevenforums.com/tutorials/73828-imaging-free-macrium.html
In fact everyone should have a current image on Macrium (on an external hard drive) in the event of unforseen, but major problems. It has even saved me once when updates borked my system.
You should always have a back up of your important stuff. It is impossible to know when the unexepected will happen. You do not have to perform a repair install to experience the loss of important documents.
 
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My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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