System Crash: all has failed, please help!

[lil dickens]

I went to BOIS and made sure to boot to CD drive...it will not read the cd! Ive tried everything. I did a test and it said my hard drive was 100% ...Help!

Kim

 

[pooch]

I went to BOIS and made sure to boot to CD drive...it will not read the cd! Ive tried everything. I did a test and it said my hard drive was 100% ...Help!

Kim

Hi Kim,

Welcome to the forum.

You need to tell me a bit about your problem, your pc and your operating system so that I know what help you need.


Pooch

 

[lil dickens]

ok, let me see ...
Presario F700(730us)
Windows Home Premium OEMAct
presumed a 32bit

I completely crashed...
Tried recovery disk, cd rom wont run . When I start it , it just keep going to the black screen saying Windows error recovery.... make repairs. The computer then starts repair service then It flashes blue with a black small screen in the left upper hand corner........

Then boots to blue screen saying this ....page fault in non page error

0x00000050 (0x8933f000,0x000000,0xf8834f3, 0x0000000)

tried to start normal windows and it cancels out and goes to the start up screen.

It will not boot from cd. I changed boot order to CD and it wont run it at all.

Thank you, KIM

 

[pooch]

tried to start normal windows and it cancels out and goes to the start up screen.

It will not boot from cd. I changed boot order to CD and it wont run it at all.

Thank you, KIM

Try this,

[FONT=&quot]Running System Restore from the command line is often the only way to get a system back up and running. I’ll describe it from the initial boot.[/FONT]
[FONT=&quot]1. Restart your system
2. When the system first boots, type F8 to bring up the boot menu
3. Select the Safe Mode with Command Prompt option
4. Log-on as administrator if needed
5. At your command prompt type [/FONT][FONT=&quot]%systemroot%\system32\restore\rstrui.exe [/FONT][FONT=&quot]
6. [/FONT][FONT=&quot]Hit Enter
7. This will open the system restore wizard…[/FONT]

Pick a date before your problem started.

This will restore your system to how it was before the problem.

It will not boot from cd. I changed boot order to CD and it wont run it at all.

If this is a home made cd you might have to redo it. Remember to burn it at a slower speed, the quality is better.

I hope this helps,

Pooch

 

[lil dickens]

wont work....starts loading then stops at crcdisk.sys then flashes blue, cant read , too fast .. then goes to Windows error recovery!

Driving me crazy!
Thank you, KIM

 

[pooch]

What was about your recovery cd? you didnt answer me

Do you have access to a Vista install dvd? this could also be used to repair your system or if it is an OEM version you could use it to reinstall Vista with your key (under your lappy)

 

[lil dickens]

opps. sorry......I made a recovery disk before this all went down, when I got it new...is that the same? It wont run. I dont have an install disk. Could it be my cd /dvd rom. My computer is just a little over 1 yrs old. Can I use a window xp disk to re boot?

Thank you much, KIM

 

[pooch]

It could be possible that your recovery disc is damaged I think it is unlikely to be your optical drive.

Here are a few more options;

http://www.vistax64.com/tutorials/194765-system-recovery-options.html?ltr=S

Startup Repair: frequently asked questions - Windows Vista Help

http://www.vistax64.com/tutorials/141820-create-recovery-disc.html

Failing all if your Lappy is still under warranty you could take it back and have it repaired

Ps. No, the XP disc is only good for installing XP

 

[mansrm81]

Can you get into the Recovery Manager on startup by pressing F11.

 

[lil dickens]

No, just tried this (F11).....I'll try the other things mentioned...

Thank you, KIM

 

[lil dickens]

Ok, I tried my recovery disk again, it boots it up vie CD rom but then swings to the blank blue screen then page fault, blue screen. Anyhow, I bought a hard drive for this computer (not knowing about recovery disk) and started the recovery disk, thinking I could do it like the other old lap top I had. Well, the lappy booted up the disk and ran till it found no Vista, LOL. So, what Im saying is the recovery disk does work and boots. Could this give a clue to what the matter with my Lappy?
KIM

 

[pooch]

Ok, I tried my recovery disk again, it boots it up vie CD rom but then swings to the blank blue screen then page fault, blue screen. Anyhow, I bought a hard drive for this computer (not knowing about recovery disk) and started the recovery disk, thinking I could do it like the other old lap top I had. Well, the lappy booted up the disk and ran till it found no Vista, LOL. So, what Im saying is the recovery disk does work and boots. Could this give a clue to what the matter with my Lappy?
KIM

It would seem to point to a problem with the original HDD I would suggest contacting the dealer and letting them put it right

 

[lil dickens]

Wow, didn't want to hear that. Warranty is expired. Only had 1 yr on it. I don't think they'll help me now.....

Since I have a hard drive (new) can I easily install a Windows Vista Premium 32 bit full install with SPon my repalcement hard drive?
Thanks for all your help and kindness...
KIM

 

[pooch]

Hi Kim,

You could try;
http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html
If your lappy will stay running long enough

You could also try contacting HP and asking if they could send you an install DVD explain to them that your HDD is no longer working, after all you have already paid for Windows.

Since I have a hard drive (new) can I easily install a Windows Vista Premium 32 bit full install with SP1 on my repalcement hard drive?

Yes this will work, it might also be helpfull to visit the manufacturers site beforehand to download all the drivers that you will need. You can burn them to a cd or copy them to an USB stick if you have one, this makes the setting up after an install so much easier.

If it is possible you could also borrow an OEM DVD and use it as I suggested before with your installation key (under the Lappy) with this option you may have to do a telephone activation but the call should be free

Pooch

Ps How to activate by phone just in case
http://www.vistax64.com/tutorials/84488-activate-vista-phone.html?ltr=A

 

[lil dickens]

Hey, Pooch, got some questions...

1. If the new HD I bought and installed on this computer booted up to safe mode with Recovery Disk, doesnt that mean that the rest of the computer is ok? The new HD didn't have Vista on it, so it could only go so far. Im looking to rule out other issues before I go buy or borrow a New Vista for nothing.

2.If I borrow a Vista from someone, will phone activating ruin anything for the person who lent it? If I put oem install disk in computer, does the screen go to the area where it would say repair computer, without needing install key? I would like to let the friend know I wouldn't hurt them by doing this.

TY
KIM

 

[pooch]

Hey, Pooch, got some questions...

1. If the new HD I bought and installed on this computer booted up to safe mode with Recovery Disk, doesnt that mean that the rest of the computer is ok? The new HD didn't have Vista on it, so it could only go so far. Im looking to rule out other issues before I go buy or borrow a New Vista for nothing.

I would see it, that if you have no problems with the new disk that the old one was the problem yes

If by chance it was the old software, then this will also not be a problem anymore because of the new install.

2.If I borrow a Vista from someone, will phone activating ruin anything for the person who lent it? If I put oem install disk in computer, does the screen go to the area where it would say repair computer, without needing install key? I would like to let the friend know I wouldn't hurt them by doing this.

The DVD's are mass produced and don't belong to a specific computer. It is the key that attaches Vista to a computer and also that decides which version of Vista that you use. (all versions are on one disc) There are seperate discs for 32 or 64 bit.

You have to choose the right version, example Basic, during the install

You will not do anything to your friend as long as you use your own key

When you put the disk in the install wizard will start, it is quite easy to follow and you should have no problems to repair the old (if this works) or install Vista.

Perhaps your friend has experience of installing Vista and can help you. This will be far more help to you than I could ever be.

I wish you luck with this and hope that everything works out for you,

Pooch

Ps Only one copy of Vista is allowed per key. If you do a new install you will not be allowed to use the old copy of Vista that is still on the old HDD