slow internet speeds virgin

[ding dong]

it could be my key or it could be my laptop but im getting tired of slow internet speeds on my virgin mobile stick - any suggestions in speeding this little white stick up?

 

[Slammer]

Are you actually getting slower internet speeds than you're paying for? Because you might just not have bought very fast service with it

 

[ding dong]

i have two laptops the same fitted with two identical internet keys from the same provider. my wife while sitting on the bed enjoys fast speeds and has no problems. I sit beside the bed at my desk and recieve very slow speeds and constant 'cant connect' messages.

she took my key and used it on hers with no problems either - me moving my laptop to the bed does nothing either.

 

[richc46]

Welcome
There can be several causes. The most common is problems with the internet provider, but you have ruled that out. The next one is a problem for several reasons, it could be an interent worm, that is using bandwith.
Run a full antivirus scan, download and run a full scan with malwarebytes. If these prove negative, try with a clean boot to see if another program is the cause of the problem.
http://support.microsoft.com/kb/929135
If clean boot finds nothing, try in safe mode with networking.
I think that one of these strategies will help solve your problem.

 

[ding dong]

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org
Database version: 7844
Windows 6.0.6002 Service Pack 2
Internet Explorer 9.0.8112.16421
2/10/2011 6:09:10 PM
mbam-log-2011-10-02 (18-09-10).txt
Scan type: Full scan (C:\|G:\|)
Objects scanned: 321155
Time elapsed: 1 hour(s), 2 minute(s), 50 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)

 

[ding dong]

will try a clean boot next......