ServiceHang

[william gunkel]

In my Problem and Solutions report I keep getting this ServiceHang repot (Snapshot enclosed). I deleted 67 of them and it seems I get one or two a day. It does not effect the performance of my computer however it is like a bug you want to get rid of. I think it's something to do with the HP digital program but not for sure. The service name is hpqddsvc with Bucket ID: 203106892 if that helps.

 

[usasma]

This is most likely your HP Digital Imaging software.
Uninstall all the stuff related to your HP Printer from Control Panel...Programs...Uninstall a program.

Test to see if the error has gone away.

If you still want the HP stuff, go to the HP support website ( HP United States - Computers, Laptops, Servers, Printers and more ) and download a fresh copy to install.

 

[Ardneh]

william gunkel:

Another suggested fix for this is to click on the Start orb and type

msconfig, then at the top of the left pane click on msconfig.


In the Startup tab uncheck anything HP. Click Apply and OK.

Restart your computer and see if things are fixed.


Ardneh

 

[william gunkel]

william gunkel:

Another suggested fix for this is to click on the Start orb and type

msconfig, then at the top of the left pane click on msconfig.


In the Startup tab uncheck anything HP. Click Apply and OK.

Restart your computer and see if things are fixed.


Ardneh

Thanks Ardneh, I followes the instructions but still getting the service hang reportr on start up. Copy enclosed. I might try the remove program but I don't want to lose my printer. I have 13 HP programs but I will check to see which ones I can remove.

Description
Service HP CUE DeviceDiscovery Service hung on starting.
Problem signature
Problem Event Name: ServiceHang
Service Name: hpqddsvc
Image Name: hpqddsvc.dll
Image Version: 110.0.180.0
Service Type: 20
Start Type: 2
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Extra information about the problem
Bucket ID: 203106892

 

[william gunkel]

Got the issue solved by clicking on Start then type in services, which will appear under Progams. Once there go to HP CUE DeviceDiscovery Service. Double click and on the General tab change it from automatic to manuel. Click apply and then ok and it should take care of the problem, at least it did for me.