rundll32 stops working

[vikraman09]

Hi, I am on windows vista sp1 home premium, and I often get a problem
saying rundll32 has stopped working. I googled and found out that this
is often caused due to nero's codecs which interfere with vista, but I
have neither nero nor roxio installed, except that I use the latest
version of vista codec pack. I just checked out by disabling startup
services in msconfig and rebooting each time, but it's all the same
every time:huh:, the problem just keeps repeating. I often get the problem
on resuming from standby. Can anybody recommend a solution? BTW, i am
on an HP Pavilion dvt6846tx.
Problem log from "Problem Reports and Solutions":Product
Windows host process (Rundll32)

Problem
Stopped working

Date
21-09-2008 14:00

Status
Report Sent

Problem signature
Problem Event Name: APPCRASH
Application Name: rundll32.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b0e1
Fault Module Name: USER32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000142
Exception Offset: 00009cac
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 16393
Additional Information 1: 9d13
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 9d13
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

Extra information about the problem
Bucket ID: 633174191

 

[Barman58]

hello vikraman09, and welcome to the forums,

if you check the error detail that you posted the actual fault module is stated as USER32.DLL

you may want to check this tutorial and run the system file check as shown.

hopefully this may solve the problem, if not post back with any output from SFC

 

[vikraman09]

I ran a sfc /verifyonly from an elevated command prompt and the output is as follows:

C:\Windows\system32>sfc /verifyonly

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

 

[vikraman09]

Hey, I also checked out the processes running in task manager, and I actually found two rundll32.exe processes, one running under the SYSTEM account (2196k mem) and one running under my account, ie, the user logged in. Is this normal? Both are located at C:\WINDOWS\system32\rundll32.exe

 

[Barman58]

rundll32.exe is a windows catch-all program so multiple copies are usual and notheing to worry about. will try and investigate a little more on your original error and post back

 

[vikraman09]

Thanks for your quick reply

 

[Barman58]

OK, I've had some time to check into the error (bucket ID 1066512) and guess what? the definitive answer on Microsoft technet leads to one answer that suggests that you search for an answer

it looks as if this problem is still in Microsoft's to-do pile there is quite a lot of references to the actual error but all lead to nowhere or the technet article

I'm afraid for the present you may have to put up with the error until Microsoft come up with an answer. as far as I can understand the error is Self healing in that apart from the error itself it does not appear to cause other problems.

if any other members have any further information please post

 

[vikraman09]

:DOk, thanks for your help