restart function

[thomasvladimir]

my laptop,running vista,does not obey the restart function.neither when prompted by an update nor when i invoke.it will shut down but on restart it closes down..........then i get the bios info.then it stay black screen,power indicator on only,no activity.....every now and then,very rarely,it completes the full restart.any help appreciated.vista full scan does not help,check online for problem/solutions does not help,rebooting to factory condition,from D:\ does not help.prayer ditto.

 

[lemur]

What is the make and model # of you laptop? Hardware detail..

 

[thomasvladimir]

HP pavilion dv5

 

[Frostmourne]

That sounds like a BIOS issue, can you go into BIOS and search for power options? Also do you have any HP junk, I mean software, that can modify the power settings? Have you enabled sleep in the option for your power plan and when you close the lid?

 

[thomasvladimir]

never seen power options in my bios.did not look too hard,dangerous territory,i am told.on a cursory look did not find anything pertinent.i have access to power options;battery/plugged in...........lid...........sleep all there.should i opt to restore default settings?on power plan?this machine permanently on power,seldom battery.thanks

 

[Frostmourne]

Choose default setting, then in advanced settings enable sleep. Choose sleep on battery/power when the lid closes. It might be the BIOS, contact HP if you arn't sure.

 

[thomasvladimir]

ok. going to play with power plans.thank you

 

[lemur]

Thomas,

Go to this page...

HP Pavilion dv5 Entertainment Notebook PC series

Select your model. Download the latest bios (first and foremost) and grab any other newer drivers relevant to your notebook.

 

[thomasvladimir]

did as suggested,flashed bios,restored power settings.still no restart.off to HP,thanks