I'm very happy with it. I uninstalled some of the crap and trialware and made a few tweaks. It was my first foray into a 64 bit OS so I had a bit of learning to do, but overall I'm pretty happy with the laptop. It was exactly the type of machine I was looking for.I've had the same laptop for three months and I haven't had any trouble with it at all. I don't think its an HP thing. I don't think mine was "optimized" by BestBuy as it had crapware on it. Maybe that's the problem, the "optimization". Try using the recovery utility and restore it to the original state HP shipped it in. I've restored mine once because I did something stooopid...
I did turn it in to Best Buy for an unfondled version. How do you like it?