much blue screens

sartoo · Jun 20, 2012

hello,
i`ve got to hurr, trying to write this post 5th time
i`m getting much blue screens since 3-4 days.
i`ve changed my ram memory some months ago, i think it doesn`t matter
ive got vista 32-bit.
please help me : (

Patonb · Jun 20, 2012

What do you mean by change?

and memory is the biggest bsod cause.

You need to 1st re install the ram. It may not be completely seated in the slot.
2ndly d/l and run memtest and run it to test out the ram for errors.

Download the usb stick one.
Memtest86+ - Advanced Memory Diagnostic Tool

Direct usb d/l link -> http://www.memtest.org/download/4.20/memtest86+-4.20.usb.installer.zip

usasma · Jun 21, 2012

Only 100 updates since SP2 - most systems have 350 or more. Please visit Windows Update and get all available updates.

There is an unknown device in your Device Manager. It's an AWV6P4GO IDE Controller
If you're not familiar with this device, please run a few of these free antimalware scans (there are bootable disks listed at the bottom of the page): Free Online AntiMalware Resources

Although most Daemon Tools problems affect Win7, we do see it giving problems in Vista also. Please do the following:

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Vista/Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

Please visit the PC Manufacturer's website and update all of your drivers from there. There are several drivers dated from 2005 that should be updated. See the list below for specifics.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:

[font=lucida console]
GEARAspiWDM.sys Mon May 18 08:16:53 2009 (4A1151B5)
[color=red]aeaudio.sys     Fri Mar 04 21:53:09 2005 (42291F15)[/color]
aswFsBlk.SYS    Tue Mar 06 19:01:28 2012 (4F56A558)
aswMonFlt.sys   Tue Mar 06 19:01:47 2012 (4F56A56B)
aswRdr.SYS      Tue Mar 06 19:01:59 2012 (4F56A577)
aswSP.SYS       Tue Mar 06 19:03:37 2012 (4F56A5D9)
aswSnx.SYS      Tue Mar 06 19:03:49 2012 (4F56A5E5)
aswTdi.SYS      Tue Mar 06 19:01:52 2012 (4F56A570)
cpuz135_x32.sys Fri Mar 09 03:55:45 2012 (4F59C591)
[color=red]hamachi.sys     Wed Aug 15 19:05:00 2007 (46C3869C)[/color]
nvBridge.kmd    Fri May 20 23:57:55 2011 (4DD73843)
nvlddmkm.sys    Sat May 21 00:07:07 2011 (4DD73A6B)
nvlddmkm.sys    Tue May 15 03:34:51 2012 (4FB2071B)
[color=red]senfilt.sys     Tue Mar 01 11:43:28 2005 (42249BB0)[/color]
[color=red]smwdm.sys       Mon Mar 28 10:19:36 2005 (42481278)[/color]
sptd.sys        Sun Oct 11 16:54:02 2009 (4AD245EA)
[color=red]yk60x86.sys     Fri Jun 27 11:09:27 2008 (486502A7)[/color]
[/font]

Code:

[font=lucida console]
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\Mini061912-01.dmp]
Built by: 6002.18005.x86fre.lh_sp2rtm.090410-1830
Debug session time: Tue Jun 19 07:01:41.955 2012 (UTC - 4:00)
System Uptime: 0 days 0:09:35.601
BugCheck 7F, {d, 0, 0, 0}
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : atapi.sys ( atapi!AtapiProcessInterrupt+1d6 )
BUGCHECK_STR:  0x7f_d
DEFAULT_BUCKET_ID:  INTEL_CPU_MICROCODE_ZERO
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x7f_d_atapi!AtapiProcessInterrupt+1d6
Bugcheck code 0000007F
Arguments 0000000d 00000000 00000000 00000000
BiosVersion = 080009  
BiosReleaseDate = 09/02/2003
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
MaxSpeed:     2800
CurrentSpeed: 2806
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\Mini061912-02.dmp]
Built by: 6002.18005.x86fre.lh_sp2rtm.090410-1830
Debug session time: Tue Jun 19 12:35:00.976 2012 (UTC - 4:00)
System Uptime: 0 days 5:32:41.727
BugCheck 7F, {d, 0, 0, 0}
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : ntkrnlmp.exe ( nt!KiSystemFatalException+f )
BUGCHECK_STR:  0x7f_d
DEFAULT_BUCKET_ID:  INTEL_CPU_MICROCODE_ZERO
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x7f_d_nt!KiSystemFatalException+f
Bugcheck code 0000007F
Arguments 0000000d 00000000 00000000 00000000
BiosVersion = 080009  
BiosReleaseDate = 09/02/2003
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
MaxSpeed:     2800
CurrentSpeed: 2806
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\Mini061912-03.dmp]
Built by: 6002.18005.x86fre.lh_sp2rtm.090410-1830
Debug session time: Tue Jun 19 12:47:41.038 2012 (UTC - 4:00)
System Uptime: 0 days 0:11:39.682
BugCheck 7F, {d, 0, 0, 0}
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : ntkrnlmp.exe ( nt!KiSystemFatalException+f )
BUGCHECK_STR:  0x7f_d
DEFAULT_BUCKET_ID:  INTEL_CPU_MICROCODE_ZERO
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x7f_d_nt!KiSystemFatalException+f
Bugcheck code 0000007F
Arguments 0000000d 00000000 00000000 00000000
BiosVersion = 080009  
BiosReleaseDate = 09/02/2003
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
MaxSpeed:     2800
CurrentSpeed: 2806
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\Mini061912-04.dmp]
Built by: 6002.18005.x86fre.lh_sp2rtm.090410-1830
Debug session time: Tue Jun 19 13:26:07.338 2012 (UTC - 4:00)
System Uptime: 0 days 0:37:52.036
BugCheck 7F, {d, 0, 0, 0}
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : ntkrnlmp.exe ( nt!KiSystemFatalException+f )
BUGCHECK_STR:  0x7f_d
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x7f_d_nt!KiSystemFatalException+f
Bugcheck code 0000007F
Arguments 0000000d 00000000 00000000 00000000
BiosVersion = 080009  
BiosReleaseDate = 09/02/2003
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
MaxSpeed:     2800
CurrentSpeed: 2806
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\Mini062012-01.dmp]
Built by: 6002.18005.x86fre.lh_sp2rtm.090410-1830
Debug session time: Tue Jun 19 15:07:50.994 2012 (UTC - 4:00)
System Uptime: 0 days 1:17:44.740
BugCheck 7F, {d, 0, 0, 0}
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : ntkrnlmp.exe ( nt!KiSystemFatalException+f )
BUGCHECK_STR:  0x7f_d
DEFAULT_BUCKET_ID:  INTEL_CPU_MICROCODE_ZERO
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x7f_d_nt!KiSystemFatalException+f
Bugcheck code 0000007F
Arguments 0000000d 00000000 00000000 00000000
BiosVersion = 080009  
BiosReleaseDate = 09/02/2003
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
MaxSpeed:     2800
CurrentSpeed: 2806
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\Mini062012-02.dmp]
Built by: 6002.18005.x86fre.lh_sp2rtm.090410-1830
Debug session time: Wed Jun 20 09:02:50.178 2012 (UTC - 4:00)
System Uptime: 0 days 2:13:16.328
BugCheck 7F, {d, 0, 0, 0}
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : ntkrnlmp.exe ( nt!KiSystemFatalException+f )
BUGCHECK_STR:  0x7f_d
DEFAULT_BUCKET_ID:  INTEL_CPU_MICROCODE_ZERO
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x7f_d_nt!KiSystemFatalException+f
Bugcheck code 0000007F
Arguments 0000000d 00000000 00000000 00000000
BiosVersion = 080009  
BiosReleaseDate = 09/02/2003
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
MaxSpeed:     2800
CurrentSpeed: 2806
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\Mini062012-03.dmp]
Built by: 6002.18005.x86fre.lh_sp2rtm.090410-1830
Debug session time: Wed Jun 20 10:58:14.742 2012 (UTC - 4:00)
System Uptime: 0 days 0:23:17.477
BugCheck 7F, {d, 0, 0, 0}
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : ntkrnlmp.exe ( nt!KiSystemFatalException+f )
BUGCHECK_STR:  0x7f_d
DEFAULT_BUCKET_ID:  INTEL_CPU_MICROCODE_ZERO
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x7f_d_nt!KiSystemFatalException+f
Bugcheck code 0000007F
Arguments 0000000d 00000000 00000000 00000000
BiosVersion = 080009  
BiosReleaseDate = 09/02/2003
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
MaxSpeed:     2800
CurrentSpeed: 2806
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\Mini062012-04.dmp]
Built by: 6002.18005.x86fre.lh_sp2rtm.090410-1830
Debug session time: Wed Jun 20 11:09:46.672 2012 (UTC - 4:00)
System Uptime: 0 days 0:10:30.331
BugCheck 7F, {d, 0, 0, 0}
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : atapi.sys ( atapi!AtapiHwInterrupt+11c )
BUGCHECK_STR:  0x7f_d
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x7f_d_atapi!AtapiHwInterrupt+11c
Bugcheck code 0000007F
Arguments 0000000d 00000000 00000000 00000000
BiosVersion = 080009  
BiosReleaseDate = 09/02/2003
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
MaxSpeed:     2800
CurrentSpeed: 2806
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\Mini062012-05.dmp]
Built by: 6002.18005.x86fre.lh_sp2rtm.090410-1830
Debug session time: Wed Jun 20 13:28:56.132 2012 (UTC - 4:00)
System Uptime: 0 days 0:18:36.820
BugCheck 7F, {d, 0, 0, 0}
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : ntkrnlmp.exe ( nt!KiSystemFatalException+f )
BUGCHECK_STR:  0x7f_d
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x7f_d_nt!KiSystemFatalException+f
Bugcheck code 0000007F
Arguments 0000000d 00000000 00000000 00000000
BiosVersion = 080009  
BiosReleaseDate = 09/02/2003
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
MaxSpeed:     2800
CurrentSpeed: 2806
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

[/FONT]

sartoo · Jun 21, 2012

so, these blue screens are propably caused by some kind of malware?
i`ve installed DuplexSecure but i dont know how to work with this.. is it already working and i dont have to do anything?

i dont know what`s AWV6P4GO IDE Controller, i would like to uninstall this but i can`t find it : (

@edit 2 days ago i scanned my computer with SpyBot and it found malware. or adware? i`m not familliar with this names, but it was one of these. so i simply deleted it. maybe it`s still somewhere?

@edit2 LOL.
HouseCall scan :
...deskop/gammacontroll TROJ_SPNR.04CM11

i said- c`mon it`s only gamma controll. then i was like "okay... Fix it"
and when i clicked fix, internet explorers started poping up at whole screen.
counted to 20 of them : D
ctrl + alt + del and terminate process.
i dont know what was that. maybe it get angry cause i wanted to delete it?

usasma · Jun 21, 2012

All you have to do is:
- double click on the Duplex Secure file
- then click on Uninstall

You're infected, try running a whole bunch of the free scans here: Free Online AntiMalware Resources
If you're lucky it'll fix it - if not, post over in the Security forums for more expert assistance.

wither 3 · Jun 21, 2012

Sometimes, simply doing a system restore to before the problem started occurring will fix malware problems. I've found this to work with some malware that mimics anti-virus programs.

sartoo · Jun 22, 2012

now, i cant update avast cause it writes all the time that update is broken.
also, my computer had like 4 blue screens(different that previous ones) before i was able to log in.
so, now we can be sure that it`s virus? what should i do now if avast scan doesn`t find anything and i cant update virus base from avast?

wither 3 · Jun 22, 2012

System Restore?

Patonb · Jun 22, 2012

sartoo said:
now, i cant update avast cause it writes all the time that update is broken.
also, my computer had like 4 blue screens(different that previous ones) before i was able to log in.
so, now we can be sure that it`s virus? what should i do now if avast scan doesn`t find anything and i cant update virus base from avast?

Have you tested the memory?

usasma · Jun 22, 2012

This says malware to me:

@edit 2 days ago i scanned my computer with SpyBot and it found malware. or adware? i`m not familliar with this names, but it was one of these. so i simply deleted it. maybe it`s still somewhere?

@edit2 LOL.
HouseCall scan :
...deskop/gammacontroll TROJ_SPNR.04CM11

i said- c`mon it`s only gamma controll. then i was like "okay... Fix it"
and when i clicked fix, internet explorers started poping up at whole screen.
counted to 20 of them : D
ctrl + alt + del and terminate process.
i dont know what was that. maybe it get angry cause i wanted to delete it?

Use the free tools here to remove as much as you can: Free Online AntiMalware Resources

Then post over in the Security forums for assistance in removing any remnants that are left behind.

Patonb · Jun 22, 2012

^True, but his initial post also said he switched ram.

Memtest is a extremely quick n easy to test, that it can't be ignored

usasma · Jun 23, 2012

I never meant to suggest that any other suggestions shouldn't be followed. I'll have to add a disclaimer on all my posts to that effect.

Yes, Memtest is quick and easy and should be run. And, if the RAM is bad, no amount of malware cleaning will fix it!

Patonb · Jun 23, 2012

Thats the crappy part of the internet... Tone and meaning of the message get lost.

So don't worry, no negative was taken by me... I was pointing to where i was coming from.

So you stick to the inside of windows, and I'll stay out of there

usasma · Jun 23, 2012

Not a problem Patonb! I'm glad that we can work together without taking offense!

sartoo · Jun 24, 2012

i cant test my memory with memtest, it always freezes while testing and i cant even quit(esc)
ofc i`m using only one RAM at one while testing.
now i`m gonna start computer with 3x Ram, and see if it crashes, and if it does, i`ll remove one more RAM, and see what`s gonna happen. maybe i`ll find out which RAM is broken.

@edit still getting much BS : (

@edit2
looks like that`s not the ram problem, getting bs all he time, no matter if with one ram or 4.

Patonb · Jun 24, 2012

Not being able to run memtest is fishy. Memtest runs on its own, with no windows involvement at all. So if it was a windows thing, memtest should have run just fine.

wither 3 · Jun 24, 2012

Are all the RAM sticks identical?

sartoo · Jun 25, 2012

Wither 3 : yes, they are
Patonb : memtest stops after 10-20 seconds of work and it doesn`t want to scan more(freezes usually at no more than 5% complete). and then i cant ever turn it off.

wither 3 · Jun 25, 2012

memtest takes a while- I'm wondering if it's really frozen.

You might want to download the blue screen viewer from here- Download BlueScreenView 1.45 Free - Show information about blue screen crashes occurred in your system. - Softpedia

It will tell you what's causing each blue screen.

Patonb · Jun 25, 2012

sartoo said:
Wither 3 : yes, they are
Patonb : memtest stops after 10-20 seconds of work and it doesn`t want to scan more(freezes usually at no more than 5% complete). and then i cant ever turn it off.

Do you have your old RAM still?

This sounds hardware.

Have you tried clearing the cmos/bios using the jumper on the motherboard? <-- I'd do that first.

much blue screens

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Old and cranky

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Old and cranky

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Old and cranky

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