memory management bsod

usasma · Apr 20, 2012

This isn't a Driver Verifier enabled memory dump.
But it does blame SuperAntiSpyware. Please uninstall it.

Also, it seems that Daemon Tools is installed. Although it's not a common problem with Vista, I'd recommend removing it anyway. Please follow the instructions here:

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

Some free alternatives (I don't use them, so I can't comment on them)
KernSafe iSCSI initiator, Virtual CD/DVD-RW Emulator, Virtual Encryption Disk and Virtual CD/DVD-ROM Emulator All-in-One free software.
MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor

If, after removing this stuff, the BSOD's continue - please run Driver Verifier again according to these instructions: http://www.carrona.org/verifier.html

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:

[font=lucida console]
[Color=Red]spbj.sys     Wed Mar 05 19:32:57 2008 (47CF3BB9)[/Color]
kl1.sys      Wed Jun 09 09:24:39 2010 (4C0F9617)
[Color=Red]UBHelper.sys Wed Jan 30 20:30:26 2008 (47A124B2)[/Color]
[Color=Red]ahcix86s.sys Fri Mar 07 08:15:58 2008 (47D1400E)[/Color]
[Color=Red]AtiPcie.sys  Mon Oct 30 14:23:10 2006 (4546430E)[/Color]
[Color=Red]atikmdag.sys Sat Aug 30 01:12:57 2008 (48B8D6D9)[/Color]
[Color=Red]yk60x86.sys  Thu Dec 06 07:25:16 2007 (4757EA2C)[/Color]
[Color=Red]NTIDrvr.sys  Wed Jan 30 20:30:42 2008 (47A124C2)[/Color]
SASKUTIL.SYS Tue Jul 12 16:24:48 2011 (4E1CAD90)
[Color=Red]RTKVHDA.sys  Tue May 20 05:58:56 2008 (4832A0E0)[/Color]
klif.sys     Fri Aug 06 13:16:02 2010 (4C5C4352)
kl2.sys      Wed Jun 09 09:24:35 2010 (4C0F9613)
klim6.sys    Thu Apr 22 11:07:20 2010 (4BD06628)
[/font]

Code:

[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\Mini042012-01.dmp]
Built by: 6002.18595.x86fre.vistasp2_gdr.120305-0430
Debug session time: Fri Apr 20 06:02:01.070 2012 (UTC - 4:00)
System Uptime: 0 days 0:00:15.116
*** WARNING: Unable to verify timestamp for SASKUTIL.SYS
*** ERROR: Module load completed but symbols could not be loaded for SASKUTIL.SYS
Probably caused by : memory_corruption
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_LARGE
Bugcheck code 1000007E
Arguments c0000005 8e5dd503 80399904 80399600
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

diehardmosh · Apr 20, 2012

i have remove the stpd, superantispyware and kaspersky,
do i need to remove my wireless since i only have 1 pc tht can acces to internet,
i will perform the driver verifier one more and send the report.

usasma · Apr 21, 2012

DO NOT use Driver Verifier!!!
Wait for another BSOD - then we'll see if Driver Verifier is indicated
Continue to use your wifi device (because it's your connection to the internet.

If it's the problem, we'll see it in the memory dumps (if they return)
If not, then it's OK to continue using!

diehardmosh · Apr 21, 2012

ok, havent use driver verifier,
just now my pc freeze, but no blue screen, have to restart.
is there another way how to check the problem (for my info), or just wait the bsod come out.

usasma · Apr 21, 2012

Wait several days for BSOD
If freezing continues, please run another jcgriff2 report after 2 days - it may have clues as to what is causing the freezes.

diehardmosh · Apr 21, 2012

diehardmosh · Apr 23, 2012

it happen, 1st my pc auto restart, and then follow up by 2 3 time freezing
then bsod come out

can malware, virus or etc do this (for my info)

View attachment perfmon.zip
View attachment 25512

usasma · Apr 23, 2012

Yes, malware can do this. Did you find malware on your system? If so, what was it?

Have you checked Windows Update recently?

This is network related (and could be related to a firewall)
What security products do you use?

Please turn Driver Verifier back on - and this time leave it on for at least 36 hours
I'm starting to wonder if this is a hardware problem, but there's a lot of other things going on inside the OS. If we can capture a Driver Verifier memory dump it's likely that we'll get some information out of it (and if we don't, after 36 hours that's pretty convincing evidence that it's not a 3rd party driver problem).

Please uninstall all of the Samsung stuff from your system. There was a memory dump that showed issues with dgivecp.sys overlapping another (Windows) driver memory address. Uninstalling the Samsung stuff should help.

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:

[font=lucida console]
[Color=Red]UBHelper.sys  Wed Jan 30 20:30:26 2008 (47A124B2)[/Color]
[Color=Red]psdfilter.sys Mon Feb 18 08:49:54 2008 (47B98D02)[/Color]
[Color=Red]ahcix86s.sys  Fri Mar 07 08:15:58 2008 (47D1400E)[/Color]
[Color=Red]AtiPcie.sys   Mon Oct 30 14:23:10 2006 (4546430E)[/Color]
[Color=Red]atikmdag.sys  Sat Aug 30 01:12:57 2008 (48B8D6D9)[/Color]
[Color=Red]yk60x86.sys   Thu Dec 06 07:25:16 2007 (4757EA2C)[/Color]
[Color=Red]NTIDrvr.sys   Wed Jan 30 20:30:42 2008 (47A124C2)[/Color]
[Color=Red]RTKVHDA.sys   Tue May 20 05:58:56 2008 (4832A0E0)[/Color]
[Color=Red]athrusb.sys   Tue Jul 29 08:45:18 2008 (488F10DE)[/Color]
[Color=Red]WlanUZG.sys   Fri Dec 22 07:05:32 2006 (458BCA0C)[/Color]
[Color=Red]SSPORT.sys    Tue Nov 21 23:41:42 2006 (4563D506)[/Color]
[Color=Red]int15.sys     Tue Sep 30 17:50:14 2008 (48E29F16)[/Color]
[Color=Red]PSDNServ.sys  Mon Feb 18 08:50:35 2008 (47B98D2B)[/Color]
[Color=Red]PSDVdisk.sys  Mon Feb 18 08:50:56 2008 (47B98D40)[/Color]
[/font]

Code:

[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\Mini042312-01.dmp]
Built by: 6002.18595.x86fre.vistasp2_gdr.120305-0430
Debug session time: Mon Apr 23 02:43:37.930 2012 (UTC - 4:00)
System Uptime: 0 days 0:00:14.976
Probably caused by : NETIO.SYS ( NETIO!RemoveAndInsertTimerWheelElement+43 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xD1_NETIO!RemoveAndInsertTimerWheelElement+43
Bugcheck code 100000D1
Arguments 000005e5 00000002 00000001 831b7a6e
BiosVersion = R03-B3
BiosReleaseDate = 03/02/2009
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\Mini042112-01.dmp]
Built by: 6002.18595.x86fre.vistasp2_gdr.120305-0430
Debug session time: Sat Apr 21 00:20:31.771 2012 (UTC - 4:00)
System Uptime: 0 days 0:10:51.863
Probably caused by : ntkrpamp.exe ( nt!ObpCloseHandleTableEntry+20 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  0x8E_nt!ObpCloseHandleTableEntry+20
Bugcheck code 1000008E
Arguments c0000005 82844755 816cfc64 00000000
BiosVersion = R03-B3
BiosReleaseDate = 03/02/2009
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

diehardmosh · Apr 24, 2012

before i use driver verifier, ill run malwarebytes full scan 1st, and hoping that the malware is the culprit,

memory management bsod

usasma

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diehardmosh

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usasma

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diehardmosh

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usasma

Old and cranky

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diehardmosh

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diehardmosh

My Computer

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usasma

Old and cranky

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diehardmosh

My Computer

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