Solved memory diagnostics tool tray icon not showing

[prukeyhi]

well i just checked in EV, 34hrs passed from the 1st memory test.
i'll appreciate if you'll have the time to think about it, since i googled all over and could not find a similar issue like mine
No rush

 

[niemiro]

well i just checked in EV, 34hrs passed from the 1st memory test.
i'll appreciate if you'll have the time to think about it, since i googled all over and could not find a similar issue like mine
No rush

OK, there is a problem. I shall think about it overnight, and see how it plays out in my mind

 

[prukeyhi]

thanks, let it roll

 

[Lorien]

I read the above thead as well as the one posted in January in Windows Answers by amir_sn (who I assume to be you since it was almost word-for-word) so you've been working on that issue for a long time - but I see you still have the problem though you've now installed MSE. Sorry, didn't mean to get off-topic like that - that discussion belongs in the other thread. After reading both (and the references in both), I will say that I don't believe these two issues are at all related. So the problem here remains the fact that Event Viewer does not report the results of the Memory Scan and the Memory Scan notification icon does not appear.

I'm still stumped, but perhaps Richard has some ideas and maybe others will also pitch in to assist.

Good luck!

 

[prukeyhi]

Yap it is me
amir_sn's Profile
and I also don't believe these two issues are at all related
*i like this forum more then any other forums
and you know, even if no one can solve my issue - still people are just wonderful here!!!

 

[prukeyhi]

More info.
i found this Windows Memory Diagnostic Tool(doc attached)
there are 4 processes for the tool health:
The following components make up the Memory Diagnostic Tool:
● Memtest.exe (%systemdrive%\boot\): If this file is corrupted or deleted, the Memory Diagnostic Tool will fail to launch on reboot.
● MdSched.exe: Schedules Memory Diagnostic.
● MdRes.exe: Displays results of running memory test.
● Relpost.exe: Parses results of running memory test, log data and schedule mdres.exe.
on my vista the 1st component located in windows\boot\pcat
all other 3 located in system32 folder-my location are correct? (my guess they are)
-i also tried to start the tool from The Windows Vista boot menu-still only 1st event recorded on EV and no further event/results shown
Any suggestions please?

 

[Lorien]

Interesting article - and I also read the link in it. Neither mentioned anything about Event Viewer or an icon in the notification area (let alone how to repair their absence in either place after running the scan). I checked and those 4 files are in the same locations on my system, so I think we can assume they are all in the right place.

In Event Viewer, try the following. On the left, click the + next to Application Services and Logs to expand it. Click the + next to Microsoft to expand it. Click the + next to Windows to expand it. Check to see if your Diagnostics report is listed there. If it has Diagnostics, click the + next to it to expand it and see if has Reports listed. If so, we've found it. If not, we're pretty much back to square one (and I don't have the faintest clue how to get the notification icon to appear - I can find no controls or settings for it at all).

Also, I went to Start / Search box and typed MDRes.exe and right clicked on the icon that appeared and nothing seemed to happen. Then I went back to Event Viewer and in the Windows folder (inside Event Viewer as explained above) there was now a listing for MemoryDiagostics-Report!! It didn't have anything in it except a debug option which contained nothing either, perhaps since I hadn't run the test but that did get it to show up when it hadn't been there before. Perhaps if you try that you will be able to see the results since you have run the test. It's worth a shot.

I searched the entire registry and while I found many entries for diagnostic, I found nothing that I could understand enough to know if it affected reporting or the icon notification (though some sounded like they might apply - but it was all in code and I didn't have a clue where to begin to change it).

Anyway I hope this helps. Otherwise, hopefully Richard will come up with something.

Good luck!

 

[prukeyhi]

Hi Lorien,
i followed your instructions. as you see in the photo there is only debug name , when i open it it is totally empty (blank), also number of events =0. i tried the 2nd suggestion with MDRes.exe -no change.
Thanks again & hopefully Richard will come out with something ...

 

[Lorien]

That's exactly as mine shows. Well, at least we now have a MemoryDiagostics-Report folder there (even if it contains nothing at the moment). That may be a step in the right direction and we now know exactly where to find it instead of needing to search for it.

I wonder if the fact that the folder now exists will make any difference when the scan completes in terms of whether it adds information about the scan to it? Probably not - but I suppose it is possible (though highly unlikely). If you have the time, now that you've created the folder, perhaps it would be worth a shot trying a Scan to see if it adds any information to the folder (maybe it was just unable to create the folder but now that it exists it can move the data). Of course, this does not address the missing icon (which is almost certainly related and why I doubt it will work - or maybe it does address the icon as well - who knows?).

Anyway, if you have the time, try another scan and then check that folder to see if it shows any results. I realize this is a wild hope with nothing factual to back it up, but if you're willing and have the time, I think it's worth a try. If it still doesn't work, then I REALLY am out of ideas other than a full backup and a clean installation (and I'm not sure it's a big enough problem to go through all of that - but that's entirely up to you). And of course, Richard may still come up with something, so we should hold off on a re-installation in any event until he's had a shot at this after time to consider it.

I sincerely hope this works. I'm at the bottom of the barrel as far as other options go.

Good luck!

 

[prukeyhi]

I think the folder was there, since i did not create it.
anyway i'll start new memory scan test (thats what you meant by scan-right?) now and report later on.

 

[prukeyhi]

I ran memory scan test again, the folder does not show any results at all
unfortunately we do not have any idea for further progression.
nothing guarantee upon clean installation-so i'll definitely avoid it

(i also ran the test on my WIN7 machine -it works fine+ tray notification+results were written to the specific folder correctly)

 

[ilikefree]

I would have nuked it by now and done a reinstall,think what else you could have done with the time you have spent on it. Nuke it.

 

[Lorien]

I'm afraid I must agree with ilikefree. If you want this feature restored, I believe a re-installation is the only remaining option as I do not know how to restore that functionality any other way. Even though SFC shows no corruption, it doesn't check all system files, just most of them - it may be something it doesn't check (or it could be a conflict with something else installed on the system - it's hard to tell). I'm reasonably certain it isn't a hardware problem or even a driver problem - they would cause other problems that would have become apparent by now.

Personally, I would use other available good and free memory testing tools instead of Vista's since you can't seem to get that one to produce a report. For example, you can also test your RAM by using the process at http://www.memtest.org/. If it fails, test each chip individually to find those that are bad and replace them. If it passes, RAM is probably OK. There are other options available but this one is probably the best. In any event, it seems at the moment that the Vista test did tell you enough to know there isn't a problem with your memory even if it didn't produce an event report or a notification icon. You can try this test as well to confirm that if you feel unsure about Vista's testing program because of the reporting problems which may also be affecting the testing as well (though there's absolutely no proof of that other than that they are obviously related). You know, in the midst of trying to resolve this problem, I never bothered to ask why you were running a memory test in the first place - is something happening to cause you to suspect you have memory problems? If so, please clarify what - it may not be memory and we may be able to help with whatever that is (unless you were just doing so as part of your regular maintenance routine). Then you'll still have the ability to test memory and do not need to go through the trauma of a re-installation, but that decision is yours (and I'll bet I know how you'll decide ). Anyway, in case I bet wrong, here's some help on how to do a system restore/upgrade which would be the first choice (as it essentially only requires you to re-install updates as all other programs, settings, and data are left alone - though a full backup first is still recommended to be on the safe side) and then also how to do a clean install if it comes to that.

Here's how to do a system repair/upgrade using the genuine Windows Vista Installation Disk - you can't use a re-installation disk and only some OEM Installation Disks (there you need the exact version of Vista as well) provide the option - it will either be obviously there when you boot to it or it won't be available (one of the same bit-size you own or one you can borrow from ANYONE). To do this you have to also be able to boot normally. Here's the procedure: http://www.vistax64.com/tutorials/88236-repair-install-vista.html. Although this will not affect your data, settings, or programs, you should still backup your data before starting just to be on the safe side. You may have a lot of updates to re-install (including any service packs you had to remove). If the version on the system came with SP1 or SP2 pre-installed and the disk is an earlier version, then you'll need to make a slipstream disk as follows: http://www.vistax64.com/tutorials/151606-vista-sp1-slipstream-installation-dvd.html.

If that doesn't work (or you don’t have the disk), then I'm afraid the only option is a clean install. You can use Knoppix http://www.knopper.net/knoppix/index-en.html with a good ISO copier like: http://isorecorder.alexfeinman.com/isorecorder.htm along with a blank CD. This should give you enough access to the system (if you can't get in any other way - but you can, so that shouldn't be an issue) to backup your important data. If that doesn’t work, try slaving the drive to another computer and recovering the data using that other computer to access the disk. Once done, you can do a clean install either using the genuine Windows Vista Installation Disk or the Recovery Disk or the Recovery Partition (whatever process is dictated by your computer manufacturer – you may need to contact them for the procedure and perhaps to get recovery disks). To do a clean install proceed as follows: http://www.winsupersite.com/showcase/winvista_install_03.asp (adapted as necessary by the procedures of your computer manufacturer). Then you will need to re-install all your programs, reset all your preferences, reconfigure your network and email settings, restore your backed up data, run Windows Update with possibly nearly 150 updates pending,...

If it were me, and this was the ONLY issue affecting the system, I would go with the third party programs for memory testing in the future and leave things as they are and live with the minor problem. The furthest I'd go would be a system repair/upgrade to try to fix the problem (if I had the disk). I personally would not go through the whole process of a clean install just for this. But these are decisions you must make for yourself.

We also still haven't heard from Richard, but as good as he is, I don't think even he's going to come up with anything in this case. If he had come up with something, he probably would have already posted. I asked ilikefree to look in as well, and you saw that he suggested a clean install to resolve the problem (meaning he also didn't have a solution to the problem or an option to pursue). While I agree that would probably resolve the problem, I think it's too drastic given that this is a relatively minor issue. Again, the decision is yours.

I'm sorry we've been unable to help you resolve this issue without suggesting drastic steps (which would probably work).

I hope this helps.

Good luck!

 

[prukeyhi]

OK friends I surrender (at least for now...)
Lorien-i'll choose your advice, re-installation is indeed too drastic given that this is a relatively minor issue.
big Thanks all for your advices & support
____________Digging stop here______________

 

[ilikefree]

I would also advise you to use a user account not an administrator account for every day work.
Then you might not notice these little things that,while they worry you,don't appear to stop your computer running sweet.

 

[prukeyhi]

At last i solved the issue
seems i have 3M total asymmetric memory [see SIW report], when i took out 1 stick (Hyundai 1024M) from motherboard- the memory test took place with tray icon display +EV report.
once again thanks all the friends here for their effort & advices!