If you're up for it:
1. Download SysInternals AutoRuns from Microsoft TechNet, run it and File > Save the output to your desktop as AutoRuns.arn (It'll take a minute or so to run).
2. Run MSInfo (Start > All Programs > Accessories > System Tools > System Information), File > Export to a text file (MSInfo.txt) on your desktop.
3. Open an Administrative command prompt and type in perfmon /report; a viewer will appear (again, it'll take a minute or so). File > Save as a HTML file (PerfMon.html) on your desktop.
4. Press the Ctrl key and left-click on each of AutoRuns.arn, MSInfo.txt, and PerfMon.html so that they are high-lighted; right-click on MSInfo.txt, click on Send To, then Compressed (zipped) Folder.
5. Upload the resulting MSInfo.zip file on your desktop - see Vista Forums - FAQ: Reading and Posting Messages).
Ed