Solved If I Get A BSOD On Every Boot - How Can I Follow Your BSOD Protocol?

[richc46]

Re: BSOD zip file

Yea.
Give me time to review the file and then I will get back to you.

 

[richc46]

Re: BSOD zip file

Your problem appears to be caused by a Microsoft driver.
raspptp.sys. This is a signed Microsoft Driver that should not be tampered with. There are a few suggestions that we can try however.
You can start with this suggestion from our Seven Forum. . Run the SFC scan 3 times and report back.
SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums

 

[boweasel]

Re: BSOD zip file

Your problem appears to be caused by a Microsoft driver.
raspptp.sys. This is a signed Microsoft Driver that should not be tampered with. There are a few suggestions that we can try however.
You can start with this suggestion from our Seven Forum. . Run the SFC scan 3 times and report back.
SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums

I'm gonna try the scannow tomorrow - I did try it last week and was told that it found no integrity violations. 'Course I only ran it once.

Can you tell me how you determined that raspptp.sys was the culprit? As I said, my investigation of the dump files (using 2 seperate tools) pointed me toward hal.dll and ntkrnlpa.exe, although I never looked into the PFN_LIST_CORRUPT dump, since I only got that once. The IRQL crashes were easily the most prevalent.

It's 1:23 AM here, and I have to get some sleep before work tomorrow.

 

[richc46]

Re: BSOD zip file

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Richard\AppData\Local\Temp\Temp1_Boweasel (1).zip\SF_10-11-2012\Mini111012-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6001.18538.x86fre.vistasp1_gdr.101014-0432
Machine Name:
Kernel base = 0x81811000 PsLoadedModuleList = 0x81928c70
Debug session time: Sat Nov 10 10:50:14.588 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:12.260
Loading Kernel Symbols
...............................................................
..........................................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {0, 2, 1, 81838100}
Probably caused by : raspptp.sys ( raspptp!FreeSockContextCommon+33 )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00000000, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 81838100, address which referenced memory
Debugging Details:
------------------

WRITE_ADDRESS: GetPointerFromAddress: unable to read from 81948868
Unable to read MiSystemVaType memory at 81928420
00000000
CURRENT_IRQL: 2
FAULTING_IP:
nt!ExpRemoveGeneralLookaside+15
81838100 890f mov dword ptr [edi],ecx
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xA
PROCESS_NAME: System
TRAP_FRAME: 8b721c44 -- (.trap 0xffffffff8b721c44)
ErrCode = 00000002
eax=00000002 ebx=86e78570 ecx=00000000 edx=00000000 esi=86e784a8 edi=00000000
eip=81838100 esp=8b721cb8 ebp=8b721cbc iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
nt!ExpRemoveGeneralLookaside+0x15:
81838100 890f mov dword ptr [edi],ecx ds:0023:00000000=????????
Resetting default scope
LAST_CONTROL_TRANSFER: from 81838100 to 8186bd54
STACK_TEXT:
8b721c44 81838100 badb0d00 00000000 1750dfe0 nt!KiTrap0E+0x2ac
8b721cbc 8182ae6a 81913200 86e78480 8b721ce4 nt!ExpRemoveGeneralLookaside+0x15
8b721ccc 8d582c84 86e784a8 00000004 86e78480 nt!ExDeleteNPagedLookasideList+0x13
8b721ce4 8d582f4e 86e78480 86e78480 8658d2b8 raspptp!FreeSockContextCommon+0x33
8b721cf8 8d582cea 86e78480 8b721d48 8d577b8f raspptp!FreeSockHandle+0x78
8b721d04 8d577b8f 86e78480 8d585448 8658d2b8 raspptp!WskDestroySockContext+0x1f
8b721d48 8d577a1f 8658d2b8 8d585440 8b721d7c raspptp!PptpInitialize+0x15b
8b721d58 8d577602 86d2a1a8 00000000 86615578 raspptp!TapipPassiveProviderInitialize+0x12
8b721d7c 819e6e88 00000000 c1105118 00000000 raspptp!MainPassiveLevelThread+0x41
8b721dc0 8183fa3e 8d5775c1 00000000 00000000 nt!PspSystemThreadStartup+0x9d
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16

STACK_COMMAND: kb
FOLLOWUP_IP:
raspptp!FreeSockContextCommon+33
8d582c84 8d4678 lea eax,[esi+78h]
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: raspptp!FreeSockContextCommon+33
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: raspptp
IMAGE_NAME: raspptp.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 47919112
FAILURE_BUCKET_ID: 0xA_raspptp!FreeSockContextCommon+33
BUCKET_ID: 0xA_raspptp!FreeSockContextCommon+33
Followup: MachineOwner
---------
We do not use the Blue Screen Viewer. Our results offer differ from BSV. That is all that I am at liberty to say.
BTW. All your results were consistent.

 

[boweasel]

Re: BSOD zip file

Thanks for the info. So much for BlueScreenView and WhoCrashed....

The PC has now not crashed in almost a day. But, it was booted using safe mode with a command prompt. I used safe mode and safe mode with networking many times and always encountered a BSOD. What would be different about SMWCP? Of course, I had to run explorer to get the PC to display the desktop, taskbar, etc.., but it seems quite stable at the moment.


I ran sfc /scannow three times as you suggested. Every single time it stopped at the 39% mark with the message Windows Resource Protection could not perform the requested operation.

Could this be because it's running in safe mode with comman prompt?

Anyway, what do we do now?

 

[richc46]

Re: BSOD zip file

Do not worry, I am not talking about a reinstall yet, but do you have a Vista install DVD?

 

[richc46]

Re: BSOD zip file

I just noticed, you are still using SP1, that could be the problem right there, drivers are not up to date.

 

[boweasel]

Re: BSOD zip file

Yes, I do have a Vista install CD, and I have no idea how to get beyond SP1 if I can't seem to boot with any sort of networking.

 

[richc46]

Re: BSOD zip file

Try a repair install
http://www.vistax64.com/tutorials/88236-repair-install-vista.html
You should not lose your stuff, but anything can happen
You can get beyond SP1, if you boot from the DVD with SP2 etc, but you will lose your stuff.

 

[boweasel]

Re: BSOD zip file

Try a repair install
http://www.vistax64.com/tutorials/88236-repair-install-vista.html
You should not lose your stuff, but anything can happen
You can get beyond SP1, if you boot from the DVD with SP2 etc, but you will lose your stuff.

Well, the first thing a repair install of Vista requires is a normal boot (Why is that? If your computer needs some sort of software repairs, isn't it counter-intuitive to assume that it's able to boot normally? At least in XP Microsoft was smart enough to engineer a repair install into the boot from CD process. Did MS just get stupider?).

Given the problems I've had booting into anything beyond safe mode with networking does that really seem like a viable option to you?

 

[richc46]

Re: BSOD zip file

The only other advice that I can give you is back up your stuff
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer
and reinstall Vista

 

[boweasel]

Re: BSOD zip file

Do not worry, I am not talking about a reinstall yet

Wow, we slipped pretty easily into a reinstall didn't we, considering you just posted this assurance an hour ago...

 

[Lottiemansion]

Hi,

Do you still have Norton 360 installed? If so, remove it at the first opportunity.

That might get you into the system & so you can then update it beyond SP1.

 

[Lottiemansion]

Hi,

There are three files on this thread already! Are we talking about them?

 

[boweasel]

There should only be 2 threads - When I finally was able to get the PC to get the PC to stay booted long enough to run the protocols, I seemed to be unable to attach the necessary files. I created a new thread just to provide the attachment.

I have gotten rid of Norton and was, miracle of miracles able to boot normally. I quickly popped in the Dell Vista 32 bit SP1 disk and began to do the 'upgrade', It's been sitting here now for about 4 hours, without bluescreening, with the message, You must make the following changes before upgrading Windows. Uninstall the following programs: Windows PowerShell.

 

[Lottiemansion]

Hi,

Well OK but you have SP1 already! You need SP2 & all the others.....

 

[boweasel]

Hi,

Well OK but you have SP1 already! You need SP2 & all the others.....

If you read the (now single) thread from the beginning, you'll get a better sense of just where I am with the Vista PC. Here's the high (or low) points

• Although I can boot normally, I usually can get very little done before it bluescreens
• Ditto for safe mode and safe mode with networking
• Safe mode with command prompt seemed to be the only method that afforded non-BSOD running
• Under that mode I changed the parameters of the system to allow dump creation
• I copied the zip file to a flash drive and, using another PC was (eventually) able to get it uploaded to this forum
• I was told that there was a bad driver on my system that caused the BSODs
• I was told that a total reinstall would be necessary
• While the PC was in it's brief non BSOD normal boot mode I instigated an in place upgrade with my Vista SP1 CD
• It got so far and then gave me a msg about the need to uninstall Windows PowerShell to continue

At this point I don't know if the PC is actually still in normal boot mode, or if it's running off the CD. It is still sitting on the upgrade screen, without bluescreening for nearly a whole day.

 

[Lottiemansion]

Hello,

You appear to be in a state of re-installing SP1. At this stage it is only investigating what is needed to continue.....

You need to stop this & reboot into Windows normally.

Then, update from the Windows update website from within the update icon on your start menu. This will need to reboot several time & will download all the updates in several goes.

Please continue the updates until there are no automatically recommended updates found.

On saying that DO NOT (Custom) update any modem, graphic card or wireless card drivers from the Windows site.

You will need to get them from the manufacturers website, we can deal with them later. OK?

 

[boweasel]

Hello,

You appear to be in a state of re-installing SP1. At this stage it is only investigating what is needed to continue.....

You need to stop this & reboot into Windows normally.

Then, update from the Windows update website from within the update icon on your start menu. This will need to reboot several time & will download all the updates in several goes.

Please continue the updates until there are no automatically recommended updates found.

On saying that DO NOT (Custom) update any modem, graphic card or wireless card drivers from the Windows site.

You will need to get them from the manufacturers website, we can deal with them later. OK?

Just wonderful....I stop the in place upgrade, remove the CD, click on Windows Updates, and the PC freezes up. After sitting there for close to 24 hours without a freeeze or a BSOD. The in place upgrade was supposed to get the system files corrected, since my sfc /scannow consistantly stopped at the 39% mark.

So I restart. Normally, since I can't install updates from any sort of safe mode. I click on Windows Updates, and it says No important updates are available. So where's the SP2 update? All I've got are updates to Silverlight, the piece of crap Bing Bar, and other assorted flotsam and jetsom.

And now, just sitting on that Windows Update screen, without me running anything or even touching the mouse I BSODed on the IRQL NOT LESS, etc. So I'm essentially back to exactly where I was when I started this thread, what seems like a month ago....

Just wonderful.

 

[Lottiemansion]

OK,

De-activate Windows PowerShell in control panel - Programs & Features by clicking on: -

Turn Windows features on or off.



And start the repair again & then lets see where to go....