I dont no if this is ***urgent***or a scam

Well this is what happend to me yesterday

as many of you would no i posted up a thread about a phone call i recieved they were very knowlegable about talking you threw steps on your computer , i no many on this forum are aware of scams but there is alot in the world like my parents that took the call yesterday and were convinced it was for reall !

luck i walked in and seen where hey were up to on the pc thats when i took the phone and took some photos and started a thread on here ...

but anyway just for a read i found this and its exact what happend in our household ..

Strange call from "Virtual PC Doctor" - Windows
 

My Computer

You were scammed!

Did you download and install MarketResearch, or is this a Dell computer?
MARKET RESEARCH where did u see that ??

is it in these files ?? i havent downloaded anything from the people that rung
I saw it in the DDS.txt that was uploaded ... now removed. Look in "Programs and Features".
 

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device. One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Mouse
    Microsoft PS/2 Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio
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