but how can I download..it won't let me open internet explorer or firefox..
How do I Remove fake Microsoft Security Essentials Alert
- Thread starter P8ssp4
- Start date
Im going to refer you to the security people. They will know what to do.
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Mouse
- Dell USB 4 button optical
- Keyboard
- Dell USB
- Other Info
- DSL provided by ATT
This is a small matter, you will be helped.
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Mouse
- Dell USB 4 button optical
- Keyboard
- Dell USB
- Other Info
- DSL provided by ATT
Hi sjatin, look at this tutorial Remove the Fake Microsoft Security Essentials Alert Trojan and AntiSpySafeguard
Disconnect the infected computer from the net and the modem.
Scroll to where you see the keys that are infected (in the tutorial), then find them on your machine. You may need to go into safe mode and 'show hidden files and folders' in order to find and delete.
If you are able to delete some or all of the infected keys, then, I want you to flush your DNS cache and restore MS's original Hosts file.
Copy and paste these lines in Note pad.
@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0
Save as flush.bat to your desktop. Right click to run as Administrator. Your computer will reboot itself.
Now let me know if you can get on the Internet to download Malwarebytes'.
Disconnect the infected computer from the net and the modem.
Scroll to where you see the keys that are infected (in the tutorial), then find them on your machine. You may need to go into safe mode and 'show hidden files and folders' in order to find and delete.
If you are able to delete some or all of the infected keys, then, I want you to flush your DNS cache and restore MS's original Hosts file.
Copy and paste these lines in Note pad.
@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0
Save as flush.bat to your desktop. Right click to run as Administrator. Your computer will reboot itself.
Now let me know if you can get on the Internet to download Malwarebytes'.
My Computer
System One
-
- Manufacturer/Model
- Bruce ... somewhere in his 40's
- CPU
- Intel(R) Core(TM)2 Quad CPU
- Motherboard
- INTEL/D975XBX2
- Memory
- 4 GB
- Graphics card(s)
- ATI Radeon HD 2600 Pro
- Monitor(s) Displays
- Samsung SyncMaster 914v
- Screen Resolution
- 1280 x 1024
- Hard Drives
- 2/500GB each ... ST3500630AS ATA Device. One is not connected
- PSU
- Rocketfish 700 W
- Case
- G.Skill Gigabyte Chassis
- Mouse
- Microsoft PS/2 Mouse
- Keyboard
- Standard PS/2 Keyboard
- Internet Speed
- DSL
- Other Info
- ATI HDMI Audio