Error when Shutting down Vista ?

[lemur]

Okay, d@mmit. We're gonna go into task manager and shut down every process possible, other than MS process. Go into applications and end all. Look at processes and sort by user name. Do not kill System processes. After you have killed them (so much violence) you are going to shut down your computer AND we want a smooth shutdown. Or not. Let us know...

 

[Al69]

Hi Lemur

I tried the above closing as many processes as possible, but one I could not close was " csrss.exe" ?? and when shutting down I still got the error.

Thank you ALL for for your assistance in helping me D:D

Regards

Alan

 

[lemur]

Maybe I have a lead...
Please look in your SECURITY log. See if you get anything referring to:

The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

If a file is mentioned, the file could be corrupt.

Lemme know what you find.

 

[Al69]

Hi

Sorry Please where do I find the "Security Log"

Regards

Alan

 

[lemur]

Control Panel -> Administrative Tools -> Event Viewer

The Windows logs are the Application log, the Security log, the Setup log, the System log, and the Forwarded Events log. Please check the security log as indicated above. Of course, it's good to check all logs for errors.

 

[Al69]

Hello lemur

Here are the error logs as requested:-

Application log:-

2/10/09

Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

1/10/09

1, As above

2,
Activation context generation failed for "C:\Program Files (x86)\Windows Live\Photo Gallery\MovieMaker.Exe".Error in manifest or policy file "C:\Program Files (x86)\Windows Live\Photo Gallery\WLMFDS.DLL" on line 8. Component identity found in manifest does not match the identity of the component requested. Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use sxstrace.exe for detailed diagnosis.

3,
As 2/10/09

4,

As no 2 above.

Security:-

No Errors just "Audit Success"

Set up:-

The Windows update Update for Windows (KB944036) requires reboot. (Command line: "wusa.exe /quiet /norestart c:\a9a231980d38a1a09de2\ie8.msu")


The Windows update Hotfix for Windows (KB954708) requires reboot. (Command line: ""C:\Windows\system32\wusa.exe" "C:\Program Files (x86)\Common Files\Windows Live\.cache\227b40cc1c9732a\Windows6.0-KB954708-x64.msu" /quiet /norestart ")

System:-

2/10/09
The following boot-start or system-start driver(s) failed to load:
i8042prt

2/10/09
Unable to initialize the security package Kerberos for server side authentication. The data field contains the error number. (Details Below)


DeviceObject\Device\Http\ReqQueueSecurityPackageKerberos000004000200300000000000A83A00C00000000000000000000000000000000000000000000000000E030980

Forwarded Events:-
Empty

Those are the errors showing listed above.

Thank you

Alan

 

[lemur]

Application log:-

2/10/09

Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Possible Solution
Event ID 10 is logged in the Application log after you install Windows Vista Service Pack 1 or Windows Server 2008



1/10/09

1, As above

2,
Activation context generation failed for "C:\Program Files (x86)\Windows Live\Photo Gallery\MovieMaker.Exe".Error in manifest or policy file "C:\Program Files (x86)\Windows Live\Photo Gallery\WLMFDS.DLL" on line 8. Component identity found in manifest does not match the identity of the component requested. Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use sxstrace.exe for detailed diagnosis.

Have no idea what's going on with Movie Maker. Claims processor is 32-bit and 64-bit. Says to use SXSTRACE.EXE "for detailed diagnosis". Might as well do that.

3,
As 2/10/09

4,

As no 2 above.

Security:-

No Errors just "Audit Success"

Set up:-

The Windows update Update for Windows (KB944036) requires reboot. (Command line: "wusa.exe /quiet /norestart c:\a9a231980d38a1a09de2\ie8.msu")

WUSA.EXE refers to Windows Update. Did you update today?



The Windows update Hotfix for Windows (KB954708) requires reboot. (Command line: ""C:\Windows\system32\wusa.exe" "C:\Program Files (x86)\Common Files\Windows Live\.cache\227b40cc1c9732a\Windows6.0-KB954708-x64.msu" /quiet /norestart ")

System:-

2/10/09
The following boot-start or system-start driver(s) failed to load:
i8042prt

Navigate to [HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\i8042prt\Parameters]
Change the value Headless data to 0x1



2/10/09
Unable to initialize the security package Kerberos for server side authentication. The data field contains the error number. (Details Below)


DeviceObject\Device\Http\ReqQueueSecurityPackageKerberos000004000200300000000000A83A00C00000000000000000000000000000000000000000000000000E030980

Forwarded Events:-
Empty

Argh. No event id for Kerberos. Probably not an issue.

 

[Al69]

Hi All

I have tried the above and I hate to say but still the same when I shut down.

Do not know what to do here sorry:-

Says to use SXSTRACE.EXE "for detailed diagnosis". Might as well do that.

Regards

Alan

 

[Frostmourne]

The manifest error is from windows movie maker. I have the same one and its not the cause. Has the windows update error disappeared? That could be the cause. As to sxstrace, I don't think its necessary here.

 

[Al69]

Hello Frostmourne

The manifest error is from windows movie maker

That error seem to have been cured !! thank you.

The only errors remaining are as follows:-

Application
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Warning
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.
DETAIL -
2 user registry handles leaked from \Registry\User\S-1-5-21-4228623597-1795278590-3935804468-1000_Classes:
Process 4944 (\Device\HarddiskVolume1\Windows\System32\taskeng.exe) has opened key \REGISTRY\USER\S-1-5-21-4228623597-1795278590-3935804468-1000_CLASSES
Process 4944 (\Device\HarddiskVolume1\Windows\System32\taskeng.exe) has opened key \REGISTRY\USER\S-1-5-21-4228623597-1795278590-3935804468-1000_CLASSES


System.
The following boot-start or system-start driver(s) failed to load: i8042prt

Set Up
The Windows update Update for Windows (KB944036) requires reboot. (Command line: "wusa.exe /quiet /norestart c:\a9a231980d38a1a09de2\ie8.msu")

The Windows update Hotfix for Windows (KB954708) requires reboot. (Command line: ""C:\Windows\system32\wusa.exe" "C:\Program Files (x86)\Common Files\Windows Live\.cache\227b40cc1c9732a\Windows6.0-KB954708-x64.msu" /quiet /norestart ")


Finally I still have the error when shutting down.

Regards


Alan

 

[CrucialHoax]

You could try increasing the time the computer has to shutdown processes before it actually shuts off.

start search > regedit > hit enter > accept the UAC prompt > in the left hand column highlight Computer > at the top go to edit select Find > type WaitToKillServiceTimeout it should be set to 20000 lets set it to 30000 and see if that helps at all.

Double click WaitToKillServiceTimeout > erase 20000 and type 30000 > close regedit > shutdown > power back up > still producing an error?

 

[Al69]

Hello CrucialHoax

Thank you for your reply, I changed the settings via "Reg-edit" as you suggested
but sadly I still get the same error.

Best Regards

Alan

 

[CrucialHoax]

The system error that you posted: System.
The following boot-start or system-start driver(s) failed to load: i8042prt

That hass reference to a keyboard or mouse driver that is failing to load...

I'm sorry if you stated already but is this a laptop?

 

[Al69]

Hello CrucialHoax

My PC is a Desktop, and the Spec is listed under my name on the left hand side

Regards

Alan

 

[CrucialHoax]

What mouse and keyboard are you using? Is it just a regular plug and play mouse and keyboard or did they come with a disk for drivers and software?

 

[Al69]

Hello again CrucialHoax.

My Keyboard is a "Saitek Eclipse II" Eclipse II Keyboard

My Mouse is a "Logitech G9 Laser Gamers mouse"
Logitech G9 Laser Gamers mouse - Aria Technology

I have the discs

Regards

Alan

 

[Frostmourne]

Replace the mouse with a cheap usb one to rule out if its causing a problem.

 

[CrucialHoax]

Replace the mouse with a cheap usb one to rule out if its causing a problem.

Agreed. If it stops the error then I would say the mouse is causing a software issue or its bad itself. If it doesn't try the keyboard as well

 

[Al69]

Hi All

My Saitek Eclipse II uses standard drivers from XP / Vista etc so No disc or download-able drivers there.

I'm waiting for a friend to drop round a standard mouse so I can give the
above a try.

When that happens I will let you know

Regards

Alan

 

[CrucialHoax]

Hi All

My Saitek Eclipse II uses standard drivers from XP / Vista etc so No disc or download-able drivers there.

I'm waiting for a friend to drop round a standard mouse so I can give the
above a try.

When that happens I will let you know

Regards

Alan

Okay. I have the same driver, the one that's posting the keyboard mouse error. I'm wondering if that driver is bad. Not the hardware's drivers. Might not even be possible lol.