KB949041 is for Powerpoint Viewer 2003 I believe. If you uninstall PPV 2003 and install PPV 2007 it will take care of that problem, but there will be a few extra updates afterwards for that version, which shouldn't have problems installing.
If you can't uninstall PPV 2003 because it's a part of another package don't worry, the new one will take over and updates will be focused at it.
Lisaz: My Email is removed The error code is the generic 4397.
I'm running Vista Premium 32 bit. (or trying to).
I don't find any help at MS website. I'll try Ex-brits solution - except I don' think I'll be paying for any upgrades.
I'll look forward to what you might suggest. Thanks
Phil
I downloaded PV 2007. No costs. Why couldn't MS just say it existed and was a solution?
I'll see if it took out PV2003 and the "Update"
Is there someone at MS in charge of making things ridiculous - or is just because everyone is getting on the "Hate Vista" bandwagon?
Thanks everybody. I know where to go for help - and I REALLY need it.
***NEVER*** post your email address in a forum. These are public sites that are viewable by anyone, including malicious hackers with scripts to grab email addresses to start spamming and phishing you.
SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
PSU
Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
Case
ThermalTake Level 10 GT (Black)
Cooling
Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
Mouse
Logitech MX Master (shared)
Keyboard
Logitech G15 (gen 2)
Internet Speed
AT&T Lightspeed Gigabit duplex
Operating System
Sabayon Linux (current, weekly updates, 5.1.x kernel)
Manufacturer/Model
Lenovo ThinkPad E545
CPU
AMD A6-5350M APU
Motherboard
Lenovo
Memory
8 GB
Sound Card
Conextant 20671 SmartAudio HD
Monitor(s) Displays
Lenovo 15" Matte
Screen Resolution
1680 * 1050
Hard Drives
INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
Thank you Guru. I am properly chastised and sorry for my lapse in judgement. Thanks for the removal.
For the rest ... I downloaded PPV2007 and it called for 6 more downloads but only 3 were used. Problem solved. I will now go and lick my wounds and appreciate all the help you have been.
No wounds to lick - there was not a lot of time, but I posted it as a warning to reinforce that this is applicable at *all* forums. If anyone asks for your email address, verify first that they are legitimate people, and then only provide it via PM.
SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
PSU
Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
Case
ThermalTake Level 10 GT (Black)
Cooling
Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
Mouse
Logitech MX Master (shared)
Keyboard
Logitech G15 (gen 2)
Internet Speed
AT&T Lightspeed Gigabit duplex
Operating System
Sabayon Linux (current, weekly updates, 5.1.x kernel)
Manufacturer/Model
Lenovo ThinkPad E545
CPU
AMD A6-5350M APU
Motherboard
Lenovo
Memory
8 GB
Sound Card
Conextant 20671 SmartAudio HD
Monitor(s) Displays
Lenovo 15" Matte
Screen Resolution
1680 * 1050
Hard Drives
INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
Phil, that was my fault for asking. I guess I need to read the rules. I am really sorry. I am a little frustrated about MS also. I was having a hard time resolving the KB955428 and called MS for help and was told that they do not support MS works so I hung up and figured it out on my own. I cancelled my WLOC antivirus program, which is a MS product, I am not giving MS anymore of my money for products. The update was Microsoft Update and they should provide support! I'll quit rambling now! I am happy to hear that you resolved you issues with these updates!
SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
PSU
Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
Case
ThermalTake Level 10 GT (Black)
Cooling
Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
Mouse
Logitech MX Master (shared)
Keyboard
Logitech G15 (gen 2)
Internet Speed
AT&T Lightspeed Gigabit duplex
Operating System
Sabayon Linux (current, weekly updates, 5.1.x kernel)
Manufacturer/Model
Lenovo ThinkPad E545
CPU
AMD A6-5350M APU
Motherboard
Lenovo
Memory
8 GB
Sound Card
Conextant 20671 SmartAudio HD
Monitor(s) Displays
Lenovo 15" Matte
Screen Resolution
1680 * 1050
Hard Drives
INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
I guess we're "off subject" or something. If nothing else I appreciate that a dialogue has been created.
MS really needs to develop their customer relations - to the degree of monitoring what is ACTUALLy being said and done with their efforts. Actually testing updates on actual computers in use for non-programming functions might tip them to some of the anguish we get when our OS gets arbitrarily reset and / or the download is precluded by something only MS seems to be able to identify - but won't fix.
I'm not ordinarily a "complainer" but I've converted my whole family to Vista - as I did with 95, 98 and XP. Now they think I don't walk on water anymore and I get a lot of flack about these things. I happen to like the OS itself.
Lisaz100, John Galt, Ex-Brit - Thank you. Maybe someday you all can get the ear of someone in MS who will ACTUALLY DO SOMETHING to improve this very bad "weak spot" in an otherwise good company.
I did exactly what Ex_Brit posted. I see the installation in the installed updates, but Windows Update is still showing that I need to install it. Is there any way to remove it from my Windows Update?
I did exactly what Ex_Brit posted. I see the installation in the installed updates, but Windows Update is still showing that I need to install it. Is there any way to remove it from my Windows Update?
Let it proceed and it will just "withdraw the offer" when it realises it's done already.
I've seen that happen with many updates that I've manually installed.
Thank you so much! You were absolutely right. I just checked my available updates and it's gone now. I couldn't have figured this one out without the help of everyone here. Thank you all for posting!
In the meanwhile the hard drive my Vista was installed on died, completely. I couldn't get anything to even gain access to it...lost everything. I'm in the midst of installing Vista on a new HD as we speak. Groan...!!
Warning