DVD not recognized for game install

[donoh]

I'm trying to install Age of Conan.
When I place DVD in the drive it makes a repetitive sound and does not appear to spin up. DVD is not recognized by system: no pop up window, explorer indicates there is no DVD in rom.

I place AoC in a second machine (running XP Pro) and install screen appears.

I have installed OS & Office with the rom and placed a CIV IV DVD in drive and that installation started. (i.e. I believe the rom works)

For whatever the reason AoC is not even recognized by the rom.
Running Vista Ultimate 64 bit SP1
User Account Control turned OFF
Software & Games set to "install or run program"
Logged in as administrator

(Fresh OS install - all drivers are current)

I would very much appreciate any assistance,
-Donoh

 

[tek101]

Do you see the optic drive(CD/DVD) When you open "My Computer"...?

 

[donoh]

yes I do.
DVD RW Drive (D

 

[tek101]

Then ...properly your Optic(DVD) is on the way down hill ....meaning one of the laser could not read at all .sometime it can read cd but not Dvd ..
I had some problems like that....and end up buying another DVd burner.


Good Luck.

(BTW....Did you did different DVDs..?)

 

[donoh]

I'm not convinced it's a h/w failure just yet. Of the DVD disks I've placed in the rom AoC is the only one it doesn't read.

Any other suggestions?

 

[smarteyeball]

Copy the files off the DVD to the HD on the XP machine and transfer them across with either a USB stick or burnt DVD to the Vista machine. You may have to use a no-dvd fix if the disc still won't be read on the Vista machine.

 

[donoh]

Good thinking!

I fear the drive might be bad after all as I tried using a cleaning disk to clean the lens and that errored out... It kind of takes the mystery out of it at this point.

Thx

 

[smarteyeball]

lol, at least a replacement drive is pretty cheap