delay after Welcome window

gilloz

gilloz

Member
My neighbor's Laptop, an HP DV9500, shows a Black screen with only the mouse pointer visible after the Welcome screen at boot up. It remains in this Black screen for about 5 minutes at which time next to the mouse point the loading circle appears going around until the Desktop is loaded. What can I look at to find out why there is this delay after the Welcome screen and before the Desktop screen? Vista Home Premium is the OS. 2 GB RAM, 320 GB HDD.
 

My Computer

System One

  • Manufacturer/Model
    A/A Direct Builders
    CPU
    Intel E8500
    Motherboard
    Asus P5N-D
    Memory
    GSkill 8GB PC6400
    Graphics card(s)
    XFX 9600 GSO 764 MB
    Sound Card
    Integrated
    Monitor(s) Displays
    Samsung 23"
    Screen Resolution
    1920x1080
    Hard Drives
    2 ea. 320GB SATA II 7200RPM W.D.
    PSU
    PC Power & Cooling 610W SLI
    Case
    NZXT Tempest
    Cooling
    6 fans(120mm)
    Mouse
    Logitech Laser 610
    Keyboard
    Logitech 3000 Combo
    Internet Speed
    3 Mbps
As a first cut, download and install Soluto. During the Windows startup, there will be a tab in the lower right hand corner of the screen in which it will show the startup (and shutdown of services and processes. Look to see if one of them takes a long time to complete.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps
Does it do this in safe mode?
 

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
Thank you all for your responses. I haven't seen my neighbor for the past few days and not sure if he is out of town. I will try your suggestions as soon as I have access to his Laptop. Sorry about that. I will post when I get the chance.
 

My Computer

System One

  • Manufacturer/Model
    A/A Direct Builders
    CPU
    Intel E8500
    Motherboard
    Asus P5N-D
    Memory
    GSkill 8GB PC6400
    Graphics card(s)
    XFX 9600 GSO 764 MB
    Sound Card
    Integrated
    Monitor(s) Displays
    Samsung 23"
    Screen Resolution
    1920x1080
    Hard Drives
    2 ea. 320GB SATA II 7200RPM W.D.
    PSU
    PC Power & Cooling 610W SLI
    Case
    NZXT Tempest
    Cooling
    6 fans(120mm)
    Mouse
    Logitech Laser 610
    Keyboard
    Logitech 3000 Combo
    Internet Speed
    3 Mbps
OK, finally had a chance to check out my neighbor's computer again. It worked great in Safe Mode. What finally cured the problem was running a program called Free Windows Registry Repair 2.6 at Free Window Registry Repair: a windows registry repair freeware. After running this program, the delay was no longer there. Thank you all for your responses.
 

My Computer

System One

  • Manufacturer/Model
    A/A Direct Builders
    CPU
    Intel E8500
    Motherboard
    Asus P5N-D
    Memory
    GSkill 8GB PC6400
    Graphics card(s)
    XFX 9600 GSO 764 MB
    Sound Card
    Integrated
    Monitor(s) Displays
    Samsung 23"
    Screen Resolution
    1920x1080
    Hard Drives
    2 ea. 320GB SATA II 7200RPM W.D.
    PSU
    PC Power & Cooling 610W SLI
    Case
    NZXT Tempest
    Cooling
    6 fans(120mm)
    Mouse
    Logitech Laser 610
    Keyboard
    Logitech 3000 Combo
    Internet Speed
    3 Mbps
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