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Cpu and Memory not listed in system
Lost in my own World
Power User
have a question, my wifes laptop that has vista home premium preinstalled on it, works fine no issues except for the fact that when i go into system it says that my processer and memory(ram) are not available see below. and they used to be listed, laptop still runs fine with out them listed so no big deal if they are there or not just want to compare the ratings with the desktop.
MANUFACTURER: ACER
MODEL: EXTENSA 4420
RATING: IS BLANK DUE TO THE NEXT TWO ITEMS
PROCESSOR: NOT AVAILABLE
MEMORY (RAM): NOT AVAILABLE
SYSTEM TYPE: 32-BIT OPERATING SYSTEM
is there any way to fix this. and yes the cpu is listed in device manager just not system information. it is a AMD ATHLON 64 X2 TK-55
Last edited: Jun 13, 2009
Manufacturer/Model
CUSTOM BUILT BY ME
CPU
AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
Motherboard
Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
Memory
8BG PC5300 4 x 2GB OCZ
Graphics card(s)
PCI-E ATI HD 4670 1GB Overclocked 4GB Total
Sound Card
Onboard 7.1 HD AUDIO
Monitor(s) Displays
55" Vizio LCD
Screen Resolution
1600 x 1200 HD
Hard Drives
1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
PSU
Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
Case
GENERIC
Cooling
Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
Mouse
MICROSOFT WIRELESS MOUSE
Keyboard
MICROSOFT WIRELESS KEYBOARD
Internet Speed
CABLE 15MBPS
Was the proc added after you bought the PC (same with the RAM) or are they the same that came with the PC?
Cheers
Manufacturer/Model
Dell XPS M1330
CPU
Intel Core 2 Duo
Memory
3GB
Lost in my own World
Power User
no the laptop was bought that way from bestbuy. showed up originaly and than just noticed it was saying this recently. still runs fine just would like to know how to get it back.
Manufacturer/Model
CUSTOM BUILT BY ME
CPU
AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
Motherboard
Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
Memory
8BG PC5300 4 x 2GB OCZ
Graphics card(s)
PCI-E ATI HD 4670 1GB Overclocked 4GB Total
Sound Card
Onboard 7.1 HD AUDIO
Monitor(s) Displays
55" Vizio LCD
Screen Resolution
1600 x 1200 HD
Hard Drives
1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
PSU
Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
Case
GENERIC
Cooling
Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
Mouse
MICROSOFT WIRELESS MOUSE
Keyboard
MICROSOFT WIRELESS KEYBOARD
Internet Speed
CABLE 15MBPS
Hmmm.. sounds a bit off. I'll check a couple things out and see if I can replicate it.
Back soon.
Manufacturer/Model
Dell XPS M1330
CPU
Intel Core 2 Duo
Memory
3GB
Lost in my own World
Power User
Thanks for looking into it,
Manufacturer/Model
CUSTOM BUILT BY ME
CPU
AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
Motherboard
Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
Memory
8BG PC5300 4 x 2GB OCZ
Graphics card(s)
PCI-E ATI HD 4670 1GB Overclocked 4GB Total
Sound Card
Onboard 7.1 HD AUDIO
Monitor(s) Displays
55" Vizio LCD
Screen Resolution
1600 x 1200 HD
Hard Drives
1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
PSU
Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
Case
GENERIC
Cooling
Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
Mouse
MICROSOFT WIRELESS MOUSE
Keyboard
MICROSOFT WIRELESS KEYBOARD
Internet Speed
CABLE 15MBPS
The Contemplator
Vista Guru
Gold Member
Have there been any changes to your laptop between the time when it showed this information and now? Specifically, program installations and updates (please list).
Manufacturer/Model
Dwarf Dwf/11/2012 r09/2013
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
BIOS update solved that for me, well for my processor
Manufacturer/Model
ME Model #lukeroberts
CPU
AMD Phenom II x3 720 Black Edition
Motherboard
Gigabyte / XFX
Memory
6 GB/3 GB
Graphics card(s)
ATI Radeon 4870
Monitor(s) Displays
25.5" Viewsonic / 19" LG / 17" NEC
Screen Resolution
1920x1200
Hard Drives
500 GB Seagate Barracuda x3
PSU
Rocketfish(lol) 700w SLI
Mouse
Logitech
Keyboard
Logitech G11
Lost in my own World
Power User
has been numerous windows updates but no hardware changes still factory specs.
Manufacturer/Model
CUSTOM BUILT BY ME
CPU
AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
Motherboard
Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
Memory
8BG PC5300 4 x 2GB OCZ
Graphics card(s)
PCI-E ATI HD 4670 1GB Overclocked 4GB Total
Sound Card
Onboard 7.1 HD AUDIO
Monitor(s) Displays
55" Vizio LCD
Screen Resolution
1600 x 1200 HD
Hard Drives
1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
PSU
Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
Case
GENERIC
Cooling
Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
Mouse
MICROSOFT WIRELESS MOUSE
Keyboard
MICROSOFT WIRELESS KEYBOARD
Internet Speed
CABLE 15MBPS
Manufacturer/Model
Dell XPS M1330
CPU
Intel Core 2 Duo
Memory
3GB
Lost in my own World
Power User
but why would it be listed under device manager and not under system?
will try the bios update in the morning and let you know
Last edited: Jun 12, 2009
Manufacturer/Model
CUSTOM BUILT BY ME
CPU
AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
Motherboard
Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
Memory
8BG PC5300 4 x 2GB OCZ
Graphics card(s)
PCI-E ATI HD 4670 1GB Overclocked 4GB Total
Sound Card
Onboard 7.1 HD AUDIO
Monitor(s) Displays
55" Vizio LCD
Screen Resolution
1600 x 1200 HD
Hard Drives
1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
PSU
Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
Case
GENERIC
Cooling
Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
Mouse
MICROSOFT WIRELESS MOUSE
Keyboard
MICROSOFT WIRELESS KEYBOARD
Internet Speed
CABLE 15MBPS
Lost in my own World
Power User
tried the bios update and one issue with it, i cant it stops responding so that is a nogo.
oh well i guess she will have to live with it.
Manufacturer/Model
CUSTOM BUILT BY ME
CPU
AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
Motherboard
Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
Memory
8BG PC5300 4 x 2GB OCZ
Graphics card(s)
PCI-E ATI HD 4670 1GB Overclocked 4GB Total
Sound Card
Onboard 7.1 HD AUDIO
Monitor(s) Displays
55" Vizio LCD
Screen Resolution
1600 x 1200 HD
Hard Drives
1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
PSU
Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
Case
GENERIC
Cooling
Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
Mouse
MICROSOFT WIRELESS MOUSE
Keyboard
MICROSOFT WIRELESS KEYBOARD
Internet Speed
CABLE 15MBPS
At what point did it stop? That might be something that's causing some bigger widespread problems on your system.
Cheers,
Manufacturer/Model
Dell XPS M1330
CPU
Intel Core 2 Duo
Memory
3GB
Lost in my own World
Power User
not sure what point, but i have not noticed any other issues with it.
or are you talking the bios update? if so before it even started to flash to the bios, i double click it and it sits for abit and than vista says program stopped responding and checking for a solution.
Manufacturer/Model
CUSTOM BUILT BY ME
CPU
AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
Motherboard
Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
Memory
8BG PC5300 4 x 2GB OCZ
Graphics card(s)
PCI-E ATI HD 4670 1GB Overclocked 4GB Total
Sound Card
Onboard 7.1 HD AUDIO
Monitor(s) Displays
55" Vizio LCD
Screen Resolution
1600 x 1200 HD
Hard Drives
1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
PSU
Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
Case
GENERIC
Cooling
Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
Mouse
MICROSOFT WIRELESS MOUSE
Keyboard
MICROSOFT WIRELESS KEYBOARD
Internet Speed
CABLE 15MBPS
I was talking about the BIOS... I'll check on that.
Cheers,
Manufacturer/Model
Dell XPS M1330
CPU
Intel Core 2 Duo
Memory
3GB
Lost in my own World
Power User
just so you know what the laptop is, it is a Acer Extensa 4420
p.s. thanks for all your help even if we can't figure it out
Manufacturer/Model
CUSTOM BUILT BY ME
CPU
AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
Motherboard
Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
Memory
8BG PC5300 4 x 2GB OCZ
Graphics card(s)
PCI-E ATI HD 4670 1GB Overclocked 4GB Total
Sound Card
Onboard 7.1 HD AUDIO
Monitor(s) Displays
55" Vizio LCD
Screen Resolution
1600 x 1200 HD
Hard Drives
1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
PSU
Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
Case
GENERIC
Cooling
Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
Mouse
MICROSOFT WIRELESS MOUSE
Keyboard
MICROSOFT WIRELESS KEYBOARD
Internet Speed
CABLE 15MBPS
Thanks for the system info, that should help out a bit.
Cheers,
Manufacturer/Model
Dell XPS M1330
CPU
Intel Core 2 Duo
Memory
3GB
Lost in my own World
Power User
i downloaded the bios update directly from acer. and i click on it in vista and nothing it just stops responding and vista tries to find a solution
Manufacturer/Model
CUSTOM BUILT BY ME
CPU
AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
Motherboard
Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
Memory
8BG PC5300 4 x 2GB OCZ
Graphics card(s)
PCI-E ATI HD 4670 1GB Overclocked 4GB Total
Sound Card
Onboard 7.1 HD AUDIO
Monitor(s) Displays
55" Vizio LCD
Screen Resolution
1600 x 1200 HD
Hard Drives
1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
PSU
Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
Case
GENERIC
Cooling
Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
Mouse
MICROSOFT WIRELESS MOUSE
Keyboard
MICROSOFT WIRELESS KEYBOARD
Internet Speed
CABLE 15MBPS