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BCCode: 24
BCP1: 00000000001904AA
0x24: NTFS.SYS
This indicates a problem occurred in ntfs.sys, the driver file that allows the system to read and write to NTFS drives
Cause
One possible cause of this bug check is disk corruption. Corruption in the NTFS file system or bad blocks (sectors) on the hard disk can induce this error. Corrupted SCSI and IDE drivers can also adversely affect the system's ability to read and write to disk, thus causing the error.
Another possible cause is depletion of nonpaged pool memory. If the nonpaged pool memory is completely depleted, this error can stop the system. However, during the indexing process, if the amount of available nonpaged pool memory is very low, another kernel-mode driver requiring nonpaged pool memory can also trigger this error.
Resolve:
Run sfc/scannow
Check disk for file system errors bad sectors
To resolve a nonpaged pool memory depletion problem: Either add new physical memory to the computer (thus increasing the quantity of nonpaged pool memory available to the kernel), or run the Vista diagnostic memory Test to check your installed RAM- If your drive comes up clean, then this problem is probably the issue with your RAM sticks; either they are bad, or not supported (i.e, issue with the MoBo-possibly defective). Try running with just the 2GB for the time being.
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Do this first;
http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html
Do this next: (note Check out page 2 regarding Corruption If the Checkdisk fails.)
http://www.vistax64.com/tutorials/165576-how-make-vista-more-responsive-faster.html?filter
Memory test
Start>control Panel> click "classic View"> click Admin tools> click Memory tester
Thanks for this, I will run these tests in the morning if I feel confident enough to do it myself. If not I'll wait until my partner gets home from work.
I will keep you updated.
Thanks for taking the time to help, we really appreciate it.
I had that exact problem when one of my RAM sticks went bad - BSOD relating to NTFS.SYS and other disk related files. My first thought was a failing hard drive but it turned out to be bad stick - it seems the O/S caches these files to memory and if the memory fails or the O/S can't retrieve the information it will crash.... I sent the RAM back and got a replacement under it's lifetime guarantee.
Its kinda looking likey thats the problem, although I did the memory test as suggested in a previous post and nothing was found. Is it unlikely the test would pick up on a bad stick?
My Computer
System One
-
- CPU
- Quad Q6600 2.4GHz
- Motherboard
- MSI P45 NEO2-FR
- Memory
- OCZ 8GB PC2-6400 DDR2
- Graphics card(s)
- nVidia GeForce 9800GT 1024MB PCI-E