Computer keeps restarting. No clue what the problem could be.

[zigzag3143]

Here's a dumb question. By reinstall the video chipset driver, does that mean the chipset driver, the video driver, or both?
I just reinstalled the video driver, but I'd rather be sure I did the right one instead of ignoring it.

CN

good question. I wasn't clear. the file that caused it is part of the video driver which you just did. Since its integrated on the motherboard its sometimes called chipset. My bad.

You did the right one

 

[ComputerNewb]

Alright thanks for confirming it. Hopefully reinstalling it solved that problem, now I need to worry the others.

EDIT: Something I probably should have mentioned before. I've noticed that ever since I installed the new drivers video playback has been horrible.
When I try to pause it, it occasionally lags a few seconds before pausing. I lose audio for a few seconds every so often when in fullscreen. Taking screencaps when the video isn't paused is pretty much impossible now. And when I try to skip around it lags a bit too.
At first I really didn't pay much mind to it because I figured that if the drivers solved the rebooting problem, but caused my video player to act up a little then that was something I could deal with. But it can be very bothersome at times and it seems like my problem may not even be fixed.

 

[ComputerNewb]

Another thing, though I'm not sure if it's even worth mentioning, but now that I think about it ever since I put my new hard drive in, my computer has been louder than it used to be especially while doing things like playing videos.
I'm not sure if this is a problem I should be worried about or not. At first I just assumed that new hard drives are loud at first (again computers really aren't my expertise) and that's why it was so much louder, but it's been almost a month and it's still like that. If that were the case I think it would have quieted down by now. I find it especially bothersome because the box specifically advertises that it is "-Cool, quiet, and eco-friendly"

 

[ComputerNewb]

Well I fixed the problems I had with video playback, turns out it was the media player. My computer is still abnormally loud though. I don't know why it''s like that or how I would deal with that if it's possible at all.

But its been a few days since anyone else posted so I take it either no one knows of a possible solution or just that no one wants to help. Which is fine if that's the case as you guys have been really helpful to me and I really hate asking so much from you. So thanks again for all the help.

 

[ComputerNewb]

I got the BSOD of death again. I was just browsing the internet when it happened and that was it. I had nothing else running, no music or anything. A few minutes before it happened I had ran Disk Cleanup, but I don't think that could have caused it. It's sort of funny how it always happens soon after I think "Hey I haven't had a problem in a while maybe what I did before fixed it."

I'm not really sure if anyone even comes into this topic anymore, but I'm going to post the dump anyway, if that can even help at this point. I'd really appreciate any kind of help at this point as I'm pretty useless because I'm an idiot when it comes to this stuff. I just really don't want to have my new hard drive die like my last one and if things keep going like this I'm afraid it just might do that and that would $80 completely wasted. If there's a way I can fix this I would really like to know if it's possible, but right now I don't even know the problem or how I would even go about finding the problem. If it's at all possible I would like to avoid having to buy a completely new computer because I'm really tight on money right now which is why having spent $80 on that hard drive and it not working has me a little irritated right now, so I really apologize if I come off as being a jerk or anything, I really don't mean to be. It's just really agitating especially because of my uselessness with this whole thing.

 

[zigzag3143]

CN

what version of vista do you have? sp1?

 

[ComputerNewb]

I have Vista Home Premium 32-bit

 

[Frostmourne]

Emachines? I'm not surprised:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41284, fa42a001, 355f, 8ec30000}

Probably caused by : win32k.sys ( win32k!vFreeKernelSection+2b )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 00041284, A PTE or the working set list is corrupt.
Arg2: fa42a001
Arg3: 0000355f
Arg4: 8ec30000

Debugging Details:
------------------


BUGCHECK_STR: 0x1a_41284

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: firefox.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 81c6e876 to 81caceef

STACK_TEXT:
8ad60b3c 81c6e876 0000001a 00041284 fa42a001 nt!KeBugCheckEx+0x1e
8ad60b6c 81c2a276 0000355f 86702d00 00000310 nt!MiLocateWsle+0xca
8ad60c4c 81e5b314 fa42a000 000002e6 834a7c20 nt!MiRemoveMappedPtes+0xfc
8ad60c8c 81da735e fa400000 00000001 8ad60cac nt!MiRemoveFromSystemSpace+0x17e
8ad60c9c 81da7377 fa400000 04800000 8ad60cbc nt!MmUnmapViewInSystemSpace+0x75
8ad60cac 8f66de56 fa400000 fe81d9b8 8ad60d20 nt!MmUnmapViewInSessionSpace+0xe
8ad60cbc 8f6c0137 fa400008 280510f8 8f6e2aec win32k!vFreeKernelSection+0x2b
8ad60d20 8f6c01c9 00000000 00000000 8ad60d44 win32k!SURFACE::bDeleteSurface+0x1d4
8ad60d30 8f6c029b 00000000 00000000 fe81d9b8 win32k!SURFREF::bDeleteSurface+0x12
8ad60d44 8f6e2b60 280510f8 0012f784 280510f8 win32k!bDeleteSurface+0x20
8ad60d58 81c4607a 280510f8 0012f798 777d0f34 win32k!NtGdiDeleteObjectApp+0x74
8ad60d58 777d0f34 280510f8 0012f798 777d0f34 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0012f798 00000000 00000000 00000000 00000000 0x777d0f34


STACK_COMMAND: kb

FOLLOWUP_IP:
win32k!vFreeKernelSection+2b
8f66de56 85c0 test eax,eax

SYMBOL_STACK_INDEX: 6

SYMBOL_NAME: win32k!vFreeKernelSection+2b

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: win32k

IMAGE_NAME: win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 49edb642

FAILURE_BUCKET_ID: 0x1a_41284_win32k!vFreeKernelSection+2b

BUCKET_ID: 0x1a_41284_win32k!vFreeKernelSection+2b

Followup: MachineOwner
---------

Check your memory - open up the start menu and type mem and press enter. Download the diag kit in my sig and then upload the .txt/html files specified in the README. You have no Service Packs? Download SP1 and SP2.

 

[ComputerNewb]

I just ran the memory diagnostic tool and it said there are no errors.

I'm going to run the diag kit as soon as soon as I post this.

How do I tell if I have Service Packs or not? And where would I download them? Microsoft's website?

 

[ComputerNewb]

Here is the diagnostic report. I'm pretty sure I did everything the way I was supposed to, if I messed up somewhere let me know and I'll redo it.

 

[EyeGore138]

Hey guys sorry to butt in but was looking over this and i had a similar problem with my comp from cyberpower. I also have and Emachines that my wife uses thats how i ran across this thread. The problem ended up being that the sata cord was bent to much and causing all kinds of weird problems and crashes at random times. I know there isnt much room in those cases so you might wanna look and make sure that you dont have any major sharp bends in your sata cable. (its the red flat cable coming from your hard drive to your motherboard ) Like i said sorry to butt in if this isnt the problem. hope you get it fixed soon sir

 

[ComputerNewb]

And again it happens. I wonder, should I really post every dump? I feel that posting every single one may be too much and unnecessary. I'll post it anyway though just in case.

And today marks one month since I installed my hard drive and in that time I have had 7 unexpected crashes (going by the number of zipped dump files I have). I must say it seemed like much more than that.

I just checked the inside of it and none of the wires were bent, so that isn't the problem. Thanks anyway for the suggestion though, I do appreciate it.

 

[Frostmourne]

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 00005003, The subtype of the bugcheck.
Arg2: 85800000
Arg3: 00006443
Arg4: 0603c07c

Debugging Details:
------------------


BUGCHECK_STR: 0x1a_5003

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: DfrgNtfs.exe

CURRENT_IRQL: 0

TRAP_FRAME: a6c5e97c -- (.trap 0xffffffffa6c5e97c)
ErrCode = 00000000
eax=00000000 ebx=0000000e ecx=0000000f edx=00000000 esi=836add78 edi=b2965c00
eip=81e1810f esp=a6c5e9f0 ebp=a6c5ea2c iopl=0 nv up ei ng nz ac pe cy
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010297
nt!CcMapData+0xa2:
81e1810f 8a17 mov dl,byte ptr [edi] ds:0023:b2965c00=??
Resetting default scope

LAST_CONTROL_TRANSFER: from 81c6d13e to 81caceef

STACK_TEXT:
a6c5e73c 81c6d13e 0000001a 00005003 85800000 nt!KeBugCheckEx+0x1e
a6c5e774 81c600d4 c02ca594 828b0040 00000000 nt!MiAllocateWsle+0x6c
a6c5e7a8 81c829ec 00000000 81d090e0 b2965c00 nt!MiCompleteProtoPteFault+0x167
a6c5e7ec 81c87bae 00000000 b2965c00 87d08494 nt!MiResolveTransitionFault+0x907
a6c5e830 81c597bc 00000000 b2965c00 c02ca594 nt!MiResolveProtoPteFault+0x43c
a6c5e8f0 81c58010 b2965c00 87d08494 00000000 nt!MiDispatchFault+0x891
a6c5e964 81c49184 00000000 b2965c00 00000000 nt!MmAccessFault+0xe36
a6c5e964 81e1810f 00000000 b2965c00 00000000 nt!KiTrap0E+0xdc
a6c5ea2c 85172798 83c15b50 a6c5ea64 82e47510 nt!CcMapData+0xa2
a6c5ea54 8519290c 833a12d0 8499e808 03d25c00 Ntfs!NtfsMapStream+0x4a
a6c5eb10 8516d640 833a12d0 834ba630 a6c5eb68 Ntfs!NtfsGetMftRecord+0x3cd
a6c5eb28 8516d31d 833a12d0 834ba630 834ba630 Ntfs!NtfsUserFsRequest+0x121
a6c5eb48 8516d4ad 833a12d0 834ba630 a640fa34 Ntfs!NtfsCommonFileSystemControl+0xe1
a6c5ebb8 81c67a20 84964390 834ba630 834ba630 Ntfs!NtfsFsdFileSystemControl+0x17e
a6c5ebd0 85364a5c 84973ee8 834ba630 00000000 nt!IofCallDriver+0x63
a6c5ebf4 85376ead a6c5ec14 84973ee8 00000000 fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x22a
a6c5ec2c 81c67a20 84973ee8 834ba630 834ba630 fltmgr!FltpFsControl+0xe5
a6c5ec44 81dc809b 83927da0 834ba630 834ba7e4 nt!IofCallDriver+0x63
a6c5ec64 81dcc7de 84973ee8 83927da0 00634d01 nt!IopSynchronousServiceTail+0x1e0
a6c5ed00 81db8bf5 84973ee8 834ba630 00000000 nt!IopXxxControlFile+0x6b7
a6c5ed34 81c4607a 00000188 00000000 00000000 nt!NtFsControlFile+0x2a
a6c5ed34 77960f34 00000188 00000000 00000000 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0259f0bc 00000000 00000000 00000000 00000000 0x77960f34


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!MiAllocateWsle+6c
81c6d13e cc int 3

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt!MiAllocateWsle+6c

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP: 49ac8ca5

IMAGE_NAME: memory_corruption

FAILURE_BUCKET_ID: 0x1a_5003_nt!MiAllocateWsle+6c

BUCKET_ID: 0x1a_5003_nt!MiAllocateWsle+6c

Followup: MachineOwner
---------

Looks like your memory is having problems. Type mem into the start menu and press enter and reboot. Also, it may be your mobo. Rule out the RAM first though.

 

[ComputerNewb]

I just checked the memory the other day when you recommended me to and it told me that no errors were detected. I'm going out right now, so I'll check it again later on when I get back to see if it's any different.

 

[Frostmourne]

You got a spare motherboard?

 

[ComputerNewb]

I checked the memory again and I got the same no errors detected message.

No, I don't have a spare motherboard. Even if I did though I wouldn't know how to put it in. Is it any harder than putting in a new hard drive?

But before I talk about putting it in I guess I should worry about getting one first. About how much would a motherboard run me? I'm a little tight on money atm and don't really have all that much to spare.

Also, is replacing the motherboard the only remaining solution to try? If there's any other possible solutions to my problem that don't involve me paying I think I'd like to try them first. But you guys are the experts so if you think I should try replacing the motherboard first, that's what I'll try, even if it'll make my wallet cry.

 

[Frostmourne]

Since its an emachines, I'd wait to build a new PC with 7. I don't think that chassis is very upgradeable, can you try to buy just one 2GB RAM stick, and try that in one of the slots?

 

[ComputerNewb]

You really give me way too much credit. I really am an idiot when it comes to this stuff. I even made my username to show that I have no clue what I'm doing and know virtually nothing. I have to say it really sucks being as uneducated as I am. I really wish I knew more (I'm not sure if more is the right word because that would imply I knew something), but I wouldn't even know how or where to start without confusing myself further.

So anyway, I'd have absolutely no idea how to build my own computer or even what parts I would need to buy, which parts are the best and/or most price-efficient or how to put them all together. I'm sure it's not as hard as I think it is, after all I thought installing a new hard drive would be hard, but that was pretty simple. However because I lack so much knowledge of computer parts I'm just not sure if it would be a good idea for me to even attempt it.

As far as Windows7 goes I'll be completely honest, I don't know a thing about it other than it's coming. I don't know the price, I don't know the date, I don't the features, I don't know the pros/cons, and I probably wouldn't even know how to install it from a previous version of Windows. So, I'll say it again, it really sucks being as dumb/ignorant as I am.

So here's another stupid question. When I search RAM Stick on newegg I just get a bunch of memory sticks. Are they the same? And what kind would I need? I see a bunch of different kinds on there. But from the descriptions it looks like memory sticks are just for storing images and stuff, like an SD card or flash drive and I don't see what that would do to help me.

On that note, what exactly is a RAM stick and how will it help me? Since you said to try it in one of the slots I assume it goes on the outside, right? Now one thing I do know is that RAM is something like the memory of the computer and I don't think keeping that on an outside slot would be smart at all, but again neither am I when it comes to this, so maybe I have the wrong idea here.