CD drive driver failed to load

[MDOC]

Any suggestions on what to do about this?

Updating the driver didn't pan out, neither did uninstalling and rebooting (driver installation failed on reboot). Drive was working before. I know this can be solved; seen this before on somebody else's computer a year ago. On the other hand, maybe the driver isn't compat with 64bit Ultimate--but it was OK under 32bit Home Personal.

 

[MDOC]

Correction. The drive in question isn't a CD drive. It's a DVD drive.

 

[rive0108]

Same problem happened to my wife- her dvd "D" Drive just vanished, and she had the driver load error.
The fix was very easy though-
go to device manager (type it into search, and then click it)
Right click and remove the device(uninstall the dvd drive from system)
Restart.
Vista will detect drive and install driver
If for some reason windows is unable to load driver, then you will have download driver and manually install from device manager

 

[Asky]

Yep sounds like a Driver goof-up.
Uninstall the Device and reboot,vista will automatically detect and install the drive again and it should work fine.
Else check the manufactureers website for updated drivers.

 

[Dzomlija]

I had exactly this same problem, and it isn't necesarily the DVD-ROM Driver itself, but rather something that is conflicting.

If you are using any of the following, then I sugest you locate updated versions, as that may resolve the issue, especially if you're using Vista x64:

• CloneDVD
• Alcohol 120%
• Daemon Tools
• Nero Burning Rom

Quite possibly you may also be using other virtual-drive software.

In my case, it was an older CloneDVD that caused the failure of my physical drive. When I switched to CloneDVD 2.9.0.9, the problem went away, and my phsical drive started working again.

I'm also using Nero 7.9.6.0. I don't need Daemon Tools, because I use Alcohol 52% 1.9.6 (Build 5403), but if you do prefer, then there is a Vista compatible version available for download on their website.

 

[MDOC]

On reboot after uninstalling the driver, this is the result:

Guess I'll need to look at the manufacturer site. I think the drive's manufacturer is LG, but not sure.

Funny thing is, it worked fine for a few days before it croaked after I installed the 64bit Ultimate. I'm thinking hardware failure instead of software.
The way to check for this is to try to boot off a bootable CD, but I don't have one. Pass, it's the software. Fail, it's the hardware (the drive).

Actually, I think my full version Win XP CD is bootable. Guess I'll try that.

The DVD/CD drive does light up when attempting I/O, so it's not the power supply section.

 

[MDOC]

I had exactly this same problem, and it isn't necesarily the DVD-ROM Driver itself, but rather something that is conflicting.

If you are using any of the following, then I sugest you locate updated versions, as that may resolve the issue, especially if you're using Vista x64:

• CloneDVD
• Alcohol 120%
• Daemon Tools
• Nero Burning Rom

Quite possibly you may also be using other virtual-drive software.

No, I don't have any of these loaded.

 

[Dzomlija]

Then perhaps you have some other conflicts? The programs I mentioned are not the only "Virtual Drive" emulation applications out there.

Ok, let's try another approach. Does the drive show up in the BIOS at boot-time? If you are able to successfully boot from CD/DVD, then you'll have eliminated hardware failure. You can also always plug the drive into another machine to see if it works there, but thats not always possible.

Do you have the correct Vista x64 certified drivers for the device, including the motherboard ATA controller to which it is attached?

You mention that it worked for a couple days before it croaked. While hardware failure is always a possibility, it still sounds to me like a software issue. In the time that the drive worked, what software or updates did you install? Using a process of elimination, starting with motherboard drivers, uninstall each one and reboot each time, checking whether the drive is operational. When the drive starts working, you've found the culprit.

 

[ercangider]

Yeo sounds like a Driver goof-up.
Uninstall the Device and reboot,vista will automatically detect and install the drive again and it should work fine.
Else check the manufactureers website for updated drivers.
__________________

 

[MDOC]

Then perhaps you have some other conflicts? The programs I mentioned are not the only "Virtual Drive" emulation applications out there.

AFAIK, I don't have any such VD emulation apps, but I may be wrong there.

Ok, let's try another approach. Does the drive show up in the BIOS at boot-time? If you are able to successfully boot from CD/DVD, then you'll have eliminated hardware failure.

Happy to say that booting from my Win XP Pro installation CD works. So it's not a hardware failure.

Do you have the correct Vista x64 certified drivers for the device, including the motherboard ATA controller to which it is attached?

I'm not sure, I need some way to check for that.

You mention that it worked for a couple days before it croaked. While hardware failure is always a possibility, it still sounds to me like a software issue. In the time that the drive worked, what software or updates did you install? Using a process of elimination, starting with motherboard drivers, uninstall each one and reboot each time, checking whether the drive is operational. When the drive starts working, you've found the culprit.

There's only the DVD/CD driver to play with, nothing else. It's the only driver in device manager showing the exclamation point with yellow triangle. You're right in that it's a software issue, but what MB drivers are you talking about that may affect the DVD driver?

This is a x64 machine that I bought with Vista home premium x32, before I did a clean inmstakll with Ultimate x64 which went flawlessly. I got the software (both 32 and x64) free direct from MS.

I haven't checked the manufacturer's site yet.

 

[datorec]

replace the hardware with new one and see if work (use one from your friend). LG is not good peace of hardware (dvd/cd)

 

[Dzomlija]

There's only the DVD/CD driver to play with, nothing else. It's the only driver in device manager showing the exclamation point with yellow triangle. You're right in that it's a software issue, but what MB drivers are you talking about that may affect the DVD driver?

If you go into Device Manager, then select Devices by connection on the View menu, you can see to which controller device your drive is attached. It will also help to identify which device could be causing the failure, because you'll be able to see which device is connected to the same controller as your DVD Drive.

The screen shot I've attached to this post shows my Device Manager, which shows my DVD Writer connected to ATA Channel 1 on the PCI IDE Controller.

The PCI IDE Controller is part of the motherboard, and if it has a failure, for whatever reason, the the devices attached to it will also not work. Try updating the driver for the PCI IDE Controller to which your DVD Drive is attached. You'll need to go to your motherboard manufacturer's website to download these drivers.

 

[Dzomlija]

LG is not good peace of hardware (dvd/cd)

Really? I've had just the opposite experience. My LG DVD Writer is pushing 2 years old now, and it's still the only drive I know that can handle writing 90+ DVDs back-to-back without choking. The Gigabyte and Samsung drives I use on my other PCs usually require a break of 40 minutes or so to cool off after writing maybe 15 DVDs, otherwise they start creating coasters.

 

[MDOC]

If you go into Device Manager, then select Devices by connection on the View menu, you can see to which controller device your drive is attached. It will also help to identify which device could be causing the failure, because you'll be able to see which device is connected to the same controller as your DVD Drive.

Thanks for the info--didn't know that you can have a by-connection device topology. If there is a failure in the PCI IDE controller, will it not have an exclamation point yellow triangular icon? I tried updating it and the result is I've got the latest version. Here's mine:

 

[MDOC]

Really? I've had just the opposite experience. My LG DVD Writer is pushing 2 years old now, and it's still the only drive...

Good to hear.

 

[bnhoang86]

i know this post was dead but just for reference:

You can no longer access the CD drive or the DVD drive, or you receive an error message after you remove a CD recording program or a DVD recording program in Windows XP: "error code 31"

fixed my problem!

 

[MDOC]

If you go into Device Manager, then select Devices by connection on the View menu, you can see to which controller device your drive is attached. It will also help to identify which device could be causing the failure, because you'll be able to see which device is connected to the same controller as your DVD Drive.

The screen shot I've attached to this post shows my Device Manager, which shows my DVD Writer connected to ATA Channel 1 on the PCI IDE Controller.

The PCI IDE Controller is part of the motherboard, and if it has a failure, for whatever reason, the the devices attached to it will also not work. Try updating the driver for the PCI IDE Controller to which your DVD Drive is attached. You'll need to go to your motherboard manufacturer's website to download these drivers.

Dzomlija, if you're still around:

The DVD drive tested OK by installing it in another computer. Updating the driver results in a message saying driver is already up to date.

I also installed a fast CD drive, and it, too, has a yellow triangle in the device manager. Image attached.

 

[MDOC]

And the driver name is cdrom.sys

 

[MDOC]

Registry entries for DVD drive were corrupt; problem is fixed now.

 

[Desiree]

can anyone help me i am trying to install V cast music essentials kit and when i put the cd in to install the driver my computer doesn't even recognize the fact that i have a CD in there. and i have no directions to help me because it is suppossed to recognize the cd then prompt me to install. PLEASE SOMEONE HELP