cant drag from favourites to desktop

[ding dong]

Yes thanks, point taken.

Yes my lap is fixed from its problem but the techie left me with some things to do myself.

I have included a snap of a window that pops up every time my lapt starts up. i tried to install avira and even used avira removal without success - it messed with the pc that much that i installed adaware instead but still get the messages. I have been into WE and deleted anything that relates to Avira and run a CC clean but still persists - if i could get this sorted first that would be great.

will try your repair install - does that involve me having an original windows disk as i dont have one and it is generic on my system with a recovery drive D.

 

[tom982]

Yes thanks, point taken.

Yes my lap is fixed from its problem but the techie left me with some things to do myself.

I have included a snap of a window that pops up every time my lapt starts up. i tried to install avira and even used avira removal without success - it messed with the pc that much that i installed adaware instead but still get the messages. I have been into WE and deleted anything that relates to Avira and run a CC clean but still persists - if i could get this sorted first that would be great.

will try your repair install - does that involve me having an original windows disk as i dont have one and it is generic on my system with a recovery drive D.

Try removing it with this:

Revo Uninstaller Pro - Uninstall Software, Remove Programs easily

Download the free version

If that fails, try uninstalling it in safe mode:

http://www.vistax64.com/tutorials/88009-advanced-boot-options.html

It does require the installation DVDs, is there any chance you can borrow a disc from a friend or family member? It has to be the same architecture (32/64 bit) and it has to be the same version (SP1/SP2)

Tom

 

[ding dong]

I downloaded the program - not confident as I have tried CC cleaner and other methods - this little handsome frog doesnt want to leave.

I have a snap of what it wants to delete - my question is will it delete the file or are these just ghosts? Some of the things it says are from files i want to keep?

 

[ding dong]

just need someone to answer my question thanks.

 

[tom982]

It appears that they are just temporary copies of the files. I would just leave them as they are to be honest, I'm not sure about them so it's not worth the risk

 

[ding dong]

why would the program suggest to remove legit files?

 

[Sweet]

Sometimes there is a leftover from a program in Run.
I suggest you use CCleaner to check it out (Tools > Startup).
Look for an item with the name Avira in it.
If there is such an item, you can first disable it, and if it turns out to be the culprit, then you can delete it.
(If you're not sure, post a screenshot)

 

[tom982]

why would the program suggest to remove legit files?

They probably aren't legit files, I'm just not sure enough about it to instruct you to remove them. I would hate for you to lose files as a result of my actions

 

[ding dong]

CC cleaner only turned up these two files. One of them I want to keep and the other doesnt look like anything to do with Avira.

Ive done CC cleaner before anyway. I will try to use Avira's own tool again and then maybe a re-install of Avira and let you know what happens.

 

[tom982]

I would recommend that you don't use registry cleaners/optimisers because a lot of the time, they cause more problems than they solve.

Good idea with the Avira tool Good luck!

Tom

 

[ding dong]

Why would they make registry cleaners if they didnt work?

The Avira cleaner got rid of most but could not get some entries labelled Avira off. So I re-installed Avira and it got to the stage where it downloaded and I ran it. It then asked to re-start my pc and so I did this.

The net result is that after the re-start I cannot locate the Avira on my program files or in uninstall. I keep getting this message when I get to desktop every time I turn my pc on.

 

[tom982]

They usually do more harm than they do good, it's very hard for a program to draw the line between a legit registry key and an unused one so, obviously, some good keys will be deleted thus causing problems.

Why I don’t use registry cleaners | Ed Bott
Why NOT to use registry "Cleaners" - Tech Support Forum

Hmm, try running WhyReboot to see why it wants you to reboot:

WhyReboot

Take a screenshot of the WhyReboot window and upload it for me please

If we still can't find out what's up, then we'll have to remove Avira with the tool, find and delete the leftovers manually then reinstall it

Tom

 

[Sweet]

CC cleaner only turned up these two files. One of them I want to keep and the other doesnt look like anything to do with Avira.

Ive done CC cleaner before anyway. I will try to use Avira's own tool again and then maybe a re-install of Avira and let you know what happens.

Attached Thumbnails

That was not what I meant.
I meant the startup items you can find when you click on Tools and then Startup.

See figure below.

Sweet

 

[ding dong]

Why Reboot Results

REGISTRY: PendingFileRenameOperations
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\64bitProxy.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\addr_file.html
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\aebb.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\aecore.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\aeemu.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\aegen.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\aehelp.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\aeheur.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\aelidb.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\aeoffice.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\aepack.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\aerdl.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\aesbx.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\aescn.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\aescript.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\aeset.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\aevdf.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\aevdf.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\antivir.oem
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\antivir0.rdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\apnic.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\apnstub.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\apntoolbarinstaller.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\AppRemover_64.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\AppRemover_API.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\AppRemover_CLI.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\AppRemover_EULA.txt
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\AppRemover_Excluded.txt
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avacl.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avadmin.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avarkt.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avbb.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avcenter.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avconfig.cpl
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avconfig.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avconfig.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avconfig64.cpl
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avesvc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avevtlog.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avghook.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avgio.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avgnt.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avguard.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avguard.xml
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avhlp.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avinet.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avipc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\AVManagerUnified.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avmres.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avnotify.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avpref.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avreg.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avreg.yml
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avrep.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avrestart.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avscan.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avscan.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avscplr.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avsda.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avsda64.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\AVSDKList.zip
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avsmtp.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avupgsvc.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avwebgrd.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avwebloader.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avwebloader.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avwebloadergui.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avwinll.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avwmi.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\avwsc.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\build.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccavscanex.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccev.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccevw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccgen.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccgenw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccgrdw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccguard.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\cchips.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\cclic.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\cclicw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccmsg.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccprofil.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccquamgr.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccquaw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccreport.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccrepow.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccscanw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccsched.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccschedw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccupdate.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccupdw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccwgrd.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccwgrdw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ccwkrlib.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\cfglib.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\CONFIG
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\CONFIG
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\default.wav
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\doSilent.txt
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\efc.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\about.htm
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\alertcat.htm
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\alerttyp.htm
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\alertvir.htm
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\alldiscs.avp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\alldrives.avp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\avconfigrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\avesvcr.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\avevtrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\avnotify.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\avscan.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\avwebgrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\avwin.chm
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\ccavscanexrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\ccevrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\ccgenrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\ccgrdrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\cchipsrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\cclicrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\ccmainrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\ccmsgrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\ccplg.xml
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\ccquarc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\ccreporc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\ccscanrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\ccscherc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\ccupdrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\ccwgrdrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\defaults.ini
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\eula.txt
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\factrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\folder.avp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\guardmsg.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\licmgr.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\lukeres.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\mydocs.avp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\prefix_msg.avr
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\process.avp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\prodinfo.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\produpd.avj
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\quicksysscan.avp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\rchelp.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\rcimage.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\rctext.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\readme.txt
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\restartrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\rmdiscs.avp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\rootkit.avp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\scanjob.avj
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\schedr.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\setup.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\setupprf.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\startupd.avj
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\sweb.zip
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\sysdir.avp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\sysscan.avp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\toolbar_eula.txt
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\updatemsg.avr
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\updaterc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\updguirc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\updjob.avj
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\webcatrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us\weblink.url
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\en-us
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\extdlgfw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\fact.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\filelist.ini
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\gavid.xsl
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\gpavgio.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\gpevtlog.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\gpgavid.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\gpgen.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\gpgenrep.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\gpgrd.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\gpgui.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\gpipc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\gplegacy.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\gpschd.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\grdcore.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\guardgui.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\hbedv.key
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\imp64b.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\Impl_AntiphishingLib.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\Impl_AntivirusLib.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\Impl_FirewallLib.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\Impl_SoftwareProductLib.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\inetset.bin
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\inssda64.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\insthlp.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ipmgui.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\JOBS
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\JOBS
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\libdb44.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\license.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\licmgr.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\luke.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ManualUninstallConfig.zip
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\mgrs.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\Microsoft.VC80.CRT.manifest
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\msgclient.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\msvcp80.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\msvcr80.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\netnt.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\OESISCore.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\onlcfg.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\pinfo.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\pmap.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\presetup.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ProductReleaseNotes.zip
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\PROFILES
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\PROFILES
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\QATestedProducts.zip
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\rcnwload_de.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\rcnwload_en.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\rcnwload_es.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\rcnwload_fr.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\rcnwload_it.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\rcnwload_jp.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\rcnwload_ko.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\rcnwload_nl.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\rcnwload_pt.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\rcnwload_ru.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\rcnwload_tr.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\rcnwload_zhcn.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\rcnwload_zhtw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\redist.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\scewxmlw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\sched.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\sched.xml
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\scpt.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\setup.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\shlext.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\shlext64.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\sqlite3.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ssmdrv.inf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\ssmdrv.sys
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\tables.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\thorwac.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\unacev2.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\update.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\update.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\updext.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\updgui.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\updrgui.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase000.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase001.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase002.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase003.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase004.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase005.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase006.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase007.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase008.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase009.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase010.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase011.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase012.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase013.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase014.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase015.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase016.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase017.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase018.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase019.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase020.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase021.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase022.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase023.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase024.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase025.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase026.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase027.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase028.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase029.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase030.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vbase031.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vcredist_x86.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vista64\avgntflt.cat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vista64\avgntflt.inf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vista64\avgntflt.sys
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vista64\avipbb.cat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vista64\avipbb.inf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vista64\avipbb.sys
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vista64\avipc64.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vista64\avkmgr.cat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vista64\avkmgr.inf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vista64\avkmgr.sys
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vista64\avshadow.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vista64
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vista64
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\vmap.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\webcat.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\webcat0.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\webcat1.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\webcat2.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\webcat3.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\webcat4.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\wksstats.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\wsctool.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\xp\avgntflt.inf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\xp\avgntflt.sys
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\xp\avipbb.inf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\xp\avipbb.sys
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\xp\avkmgr.cat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\xp\avkmgr.inf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\xp\avkmgr.sys
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\xp\avshadow.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\xp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\xp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\xp64\avgntflt.cat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\xp64\avgntflt.inf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\xp64\avgntflt.sys
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\xp64\avipbb.inf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\xp64\avipbb.sys
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\xp64
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8\xp64
> DELETE C:\Windows\TEMP\AVSETUP_4ebd09a8

319 items were found and reported.

 

[ding dong]

Sweet, this is what CC cleaner turned up.

 

[tom982]

Okay, can you reboot your computer for me. Then run WhyReboot again and upload the log again please This way we can see if your reboot is actually doing something, if it isn't then we can manually delete those files.

Tom

 

[ding dong]

Whyreboot © 2003-2006 Exodus Development, Inc. Exodus Development


Version 1.0.1.537

NOTE: These results may not reflect all pending operations, and you should use your own good sense in deciding whether to reboot your computer after an install.

Detected Windows NT, 2000, XP, or variant

Results:

REGISTRY: PendingFileRenameOperations
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\64bitProxy.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\addr_file.html
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\aebb.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\aecore.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\aeemu.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\aegen.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\aehelp.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\aeheur.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\aelidb.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\aeoffice.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\aepack.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\aerdl.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\aesbx.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\aescn.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\aescript.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\aeset.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\aevdf.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\aevdf.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\antivir.oem
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\antivir0.rdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\apnic.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\apnstub.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\apntoolbarinstaller.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\AppRemover_64.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\AppRemover_API.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\AppRemover_CLI.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\AppRemover_EULA.txt
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\AppRemover_Excluded.txt
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avacl.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avadmin.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avarkt.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avbb.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avcenter.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avconfig.cpl
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avconfig.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avconfig.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avconfig64.cpl
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avesvc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avevtlog.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avghook.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avgio.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avgnt.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avguard.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avguard.xml
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avhlp.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avinet.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avipc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\AVManagerUnified.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avmres.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avnotify.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avpref.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avreg.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avreg.yml
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avrep.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avrestart.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avscan.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avscan.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avscplr.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avsda.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avsda64.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\AVSDKList.zip
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avsmtp.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avupgsvc.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avwebgrd.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avwebloader.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avwebloader.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avwebloadergui.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avwinll.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avwmi.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\avwsc.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\build.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccavscanex.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccev.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccevw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccgen.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccgenw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccgrdw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccguard.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\cchips.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\cclic.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\cclicw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccmsg.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccprofil.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccquamgr.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccquaw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccreport.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccrepow.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccscanw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccsched.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccschedw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccupdate.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccupdw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccwgrd.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccwgrdw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ccwkrlib.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\cfglib.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\CONFIG
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\CONFIG
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\default.wav
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\doSilent.txt
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\efc.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\about.htm
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\alertcat.htm
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\alerttyp.htm
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\alertvir.htm
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\alldiscs.avp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\alldrives.avp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\avconfigrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\avesvcr.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\avevtrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\avnotify.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\avscan.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\avwebgrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\avwin.chm
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\ccavscanexrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\ccevrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\ccgenrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\ccgrdrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\cchipsrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\cclicrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\ccmainrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\ccmsgrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\ccplg.xml
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\ccquarc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\ccreporc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\ccscanrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\ccscherc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\ccupdrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\ccwgrdrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\defaults.ini
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\eula.txt
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\factrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\folder.avp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\guardmsg.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\licmgr.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\lukeres.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\mydocs.avp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\prefix_msg.avr
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\process.avp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\prodinfo.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\produpd.avj
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\quicksysscan.avp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\rchelp.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\rcimage.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\rctext.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\readme.txt
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\restartrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\rmdiscs.avp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\rootkit.avp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\scanjob.avj
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\schedr.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\setup.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\setupprf.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\startupd.avj
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\sweb.zip
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\sysdir.avp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\sysscan.avp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\toolbar_eula.txt
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\updatemsg.avr
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\updaterc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\updguirc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\updjob.avj
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\webcatrc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us\weblink.url
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\en-us
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\extdlgfw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\fact.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\filelist.ini
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\gavid.xsl
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\gpavgio.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\gpevtlog.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\gpgavid.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\gpgen.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\gpgenrep.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\gpgrd.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\gpgui.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\gpipc.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\gplegacy.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\gpschd.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\grdcore.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\guardgui.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\hbedv.key
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\imp64b.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\Impl_AntiphishingLib.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\Impl_AntivirusLib.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\Impl_FirewallLib.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\Impl_SoftwareProductLib.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\inetset.bin
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\inssda64.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\insthlp.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ipmgui.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\JOBS
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\JOBS
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\libdb44.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\license.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\licmgr.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\luke.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ManualUninstallConfig.zip
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\mgrs.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\Microsoft.VC80.CRT.manifest
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\msgclient.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\msvcp80.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\msvcr80.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\netnt.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\OESISCore.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\onlcfg.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\pinfo.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\pmap.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\presetup.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ProductReleaseNotes.zip
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\PROFILES
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\PROFILES
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\QATestedProducts.zip
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\rcnwload_de.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\rcnwload_en.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\rcnwload_es.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\rcnwload_fr.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\rcnwload_it.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\rcnwload_jp.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\rcnwload_ko.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\rcnwload_nl.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\rcnwload_pt.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\rcnwload_ru.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\rcnwload_tr.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\rcnwload_zhcn.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\rcnwload_zhtw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\redist.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\scewxmlw.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\sched.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\sched.xml
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\scpt.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\setup.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\shlext.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\shlext64.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\sqlite3.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ssmdrv.inf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\ssmdrv.sys
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\tables.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\thorwac.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\unacev2.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\update.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\update.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\updext.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\updgui.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\updrgui.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase000.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase001.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase002.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase003.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase004.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase005.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase006.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase007.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase008.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase009.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase010.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase011.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase012.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase013.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase014.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase015.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase016.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase017.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase018.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase019.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase020.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase021.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase022.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase023.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase024.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase025.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase026.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase027.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase028.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase029.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase030.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vbase031.vdf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vcredist_x86.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vista64\avgntflt.cat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vista64\avgntflt.inf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vista64\avgntflt.sys
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vista64\avipbb.cat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vista64\avipbb.inf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vista64\avipbb.sys
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vista64\avipc64.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vista64\avkmgr.cat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vista64\avkmgr.inf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vista64\avkmgr.sys
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vista64\avshadow.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vista64
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vista64
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\vmap.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\webcat.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\webcat0.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\webcat1.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\webcat2.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\webcat3.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\webcat4.dat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\wksstats.dll
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\wsctool.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\xp\avgntflt.inf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\xp\avgntflt.sys
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\xp\avipbb.inf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\xp\avipbb.sys
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\xp\avkmgr.cat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\xp\avkmgr.inf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\xp\avkmgr.sys
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\xp\avshadow.exe
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\xp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\xp
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\xp64\avgntflt.cat
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\xp64\avgntflt.inf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\xp64\avgntflt.sys
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\xp64\avipbb.inf
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\xp64\avipbb.sys
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\xp64
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998\xp64
> DELETE C:\Windows\TEMP\AVSETUP_4ebd9998

319 items were found and reported.

 

[tom982]

Hold the Windows Key and R to bring up the run dialogue box
Copy and paste the following into the box and press OK:

cmd /c del C:\Windows\TEMP\AVSETUP_4ebd9998\*.* /F /S /Q

Once that has finished, repeat with the following command:

cmd /c dir C:\Windows\TEMP\AVSETUP_4ebd9998 /s > filelist.txt & notepad.exe filelist.txt

The second command should open up a new notepad window, copy and paste its contents into your next post please

Tom

 

[ding dong]

Volume in drive C has no label.
Volume Serial Number is 6EFA-D516

Directory of C:\Windows\TEMP\AVSETUP_4ebd9998

13/11/2011 05:37 PM <DIR> .
13/11/2011 05:37 PM <DIR> ..
12/11/2011 05:54 AM <DIR> CONFIG
13/11/2011 05:37 PM <DIR> en-us
12/11/2011 05:54 AM <DIR> JOBS
12/11/2011 05:54 AM <DIR> PROFILES
13/11/2011 05:37 PM <DIR> vista64
13/11/2011 05:37 PM <DIR> xp
13/11/2011 05:37 PM <DIR> xp64
0 File(s) 0 bytes

Directory of C:\Windows\TEMP\AVSETUP_4ebd9998\CONFIG

12/11/2011 05:54 AM <DIR> .
12/11/2011 05:54 AM <DIR> ..
0 File(s) 0 bytes

Directory of C:\Windows\TEMP\AVSETUP_4ebd9998\en-us

13/11/2011 05:37 PM <DIR> .
13/11/2011 05:37 PM <DIR> ..
0 File(s) 0 bytes

Directory of C:\Windows\TEMP\AVSETUP_4ebd9998\JOBS

12/11/2011 05:54 AM <DIR> .
12/11/2011 05:54 AM <DIR> ..
0 File(s) 0 bytes

Directory of C:\Windows\TEMP\AVSETUP_4ebd9998\PROFILES

12/11/2011 05:54 AM <DIR> .
12/11/2011 05:54 AM <DIR> ..
0 File(s) 0 bytes

Directory of C:\Windows\TEMP\AVSETUP_4ebd9998\vista64

13/11/2011 05:37 PM <DIR> .
13/11/2011 05:37 PM <DIR> ..
0 File(s) 0 bytes

Directory of C:\Windows\TEMP\AVSETUP_4ebd9998\xp

13/11/2011 05:37 PM <DIR> .
13/11/2011 05:37 PM <DIR> ..
0 File(s) 0 bytes

Directory of C:\Windows\TEMP\AVSETUP_4ebd9998\xp64

13/11/2011 05:37 PM <DIR> .
13/11/2011 05:37 PM <DIR> ..
0 File(s) 0 bytes

Total Files Listed:
0 File(s) 0 bytes
23 Dir(s) 230,478,647,296 bytes free

 

[tom982]

Okay, that's empty now Try rebooting again. Then try installing Avast