BSOD Windows Vista 32 bit.

Austin Mitchely · Nov 7, 2010

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 81D962FD
BCP3: 859FBB90
BCP4: 859FB88C
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\Mini110710-03.dmp
C:\Users\Allie\AppData\Local\Temp\WER-74365-0.sysdata.xml
C:\Users\Allie\AppData\Local\Temp\WERF0D3.tmp.version.txt

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Microsoft Online Crash Analysis

I have seen this problem many times but I didn't think any of the solutions provided would fix my problem. First of all, I just reinstalled windows yesterday using the Recovery Partition-(Factory_Image (D)-which was successful. The problem occurred directly after the re-installation upon start-up. Also, the BSOD will pop up at very random times, i.e when the computer starts up, when installing a program on the desktop, leaving the computer idle. It seems to me that it's a problem that only happens when something fails and that something likes to fail at random moments in time. I would like the best possible information about what course of action I should take to fix this.

Vista Home Premium 32 bit. (Compaq)
Vista was the first and only OS ever installed.
I believe it was an OEM because of the Recovery Partition and the lack of an installation disk.
The computer was bought December 20th 2007. The actual age is most likely 24th August 2007 (Time was repeatedly resetting to the same time prior to the re-installation to windows, thus I am assuming that's the manufacture date.)
The current Vista OS is a single day old, yesterday was the first re-installation of Windows Vista.

Again the problem occurred directly after the re-installation of windows, the very first start-up. (Crashed before even coming upon the log-in screen.)

I appreciate any help in advance, also try to "dumb" the process of doing this down a little because I don't know that much about debugging or any other things of that nature with computers. If you give me explicit instructions I will be able to use them, however. Thanks, Austin.

richc46 · Nov 7, 2010

STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,

STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

STOP 0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint in startup without having a debugger attached, Hardware incompatibility, Faulty system service, 3rd party remote control, Memory

STOP 0x00000024: NTFS_FILE_SYSTEM Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure

STOP 0x0000001A: MEMORY_MANAGEMENT Usual causes: Device driver, memory, kernel

A sample Report

Code:

icrosoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp4_Windows_NT6_BSOD_jcgriff2[1].zip\Windows_NT6_BSOD_jcgriff2\Mini110610-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Vista Kernel Version 6000 UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6000.20591.x86fre.vista_ldr.070503-1540
Machine Name:
Kernel base = 0x81c00000 PsLoadedModuleList = 0x81d11d90
Debug session time: Sat Nov  6 16:35:18.929 2010 (GMT-5)
System Uptime: 0 days 0:55:22.590
Loading Kernel Symbols
...............................................................
................................................................
......
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1A, {41287, 0, 0, 0}
Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+dc )
Followup: MachineOwner
---------
kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 00041287, The subtype of the bugcheck.
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000
Debugging Details:
------------------
 
BUGCHECK_STR:  0x1a_41287
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  avgchsvx.exe
CURRENT_IRQL:  0
TRAP_FRAME:  a80f3bbc -- (.trap 0xffffffffa80f3bbc)
ErrCode = 00000000
eax=00000000 ebx=8367a388 ecx=00000002 edx=00000000 esi=00000000 edi=00000000
eip=81c2a889 esp=a80f3c30 ebp=a80f3cd0 iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00210246
nt!MiDispatchFault+0xe57:
81c2a889 8b3e            mov     edi,dword ptr [esi]  ds:0023:00000000=????????
Resetting default scope
LAST_CONTROL_TRANSFER:  from 81c8f874 to 81ca9bf2
STACK_TEXT:  
a80f3ba4 81c8f874 00000000 00000000 00000000 nt!MmAccessFault+0x106
a80f3ba4 81c2a889 00000000 00000000 00000000 nt!KiTrap0E+0xdc
a80f3cd0 81cabb92 04050822 00000000 00000000 nt!MiDispatchFault+0xe57
a80f3d4c 81c8f874 00000000 04050822 00000001 nt!MmAccessFault+0x20a0
a80f3d4c 71f53145 00000000 04050822 00000001 nt!KiTrap0E+0xdc
WARNING: Frame IP not in any known module. Following frames may be wrong.
00000000 00000000 00000000 00000000 00000000 0x71f53145
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
nt!KiTrap0E+dc
81c8f874 85c0            test    eax,eax
SYMBOL_STACK_INDEX:  1
SYMBOL_NAME:  nt!KiTrap0E+dc
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrpamp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  463a8d95
FAILURE_BUCKET_ID:  0x1a_41287_nt!KiTrap0E+dc
BUCKET_ID:  0x1a_41287_nt!KiTrap0E+dc
Followup: MachineOwner
---------
kd> lmtsmn
start    end        module name
80461000 804a4000   acpi     acpi.sys     Thu Nov 02 04:35:03 2006 (4549ADB7)
88c00000 88c47000   afd      afd.sys      Thu Nov 02 04:58:41 2006 (4549B341)
80407000 8040f000   atapi    atapi.sys    Thu Nov 02 04:51:34 2006 (4549B196)
80798000 807b6000   ataport  ataport.SYS  Thu Nov 02 04:51:34 2006 (4549B196)
a218f000 a21b7000   AVGIDSDriver AVGIDSDriver.Sys Tue Aug 03 18:23:31 2010 (4C5896E3)
9f7af000 9f7b8000   AVGIDSEH AVGIDSEH.Sys Mon Sep 13 18:46:29 2010 (4C8EA9C5)
89fb6000 89fc0000   AVGIDSFilter AVGIDSFilter.Sys Tue Aug 03 18:23:08 2010 (4C5896CC)
890cd000 890d8000   AVGIDSShim AVGIDSShim.Sys Tue Aug 03 18:25:55 2010 (4C589773)
a9f84000 a9fbf400   avgldx86 avgldx86.sys Mon Sep 06 20:48:07 2010 (4C858BC7)
a1f24000 a1f30000   avgmfx86 avgmfx86.sys Mon Sep 06 20:48:01 2010 (4C858BC1)
a19b5000 a19b9b80   avgrkx86 avgrkx86.sys Mon Sep 06 20:48:16 2010 (4C858BD0)
a9f3c000 a9f83380   avgtdix  avgtdix.sys  Mon Sep 06 20:50:44 2010 (4C858C64)
87dcf000 87dd6000   Beep     Beep.SYS     Thu Nov 02 04:51:03 2006 (4549B177)
80266000 8026e000   BOOTVID  BOOTVID.dll  Thu Nov 02 05:39:29 2006 (4549BCD1)
a1979000 a1992000   bowser   bowser.sys   Thu Nov 02 04:31:11 2006 (4549ACCF)
9ea10000 9ea1e000   cdd      cdd.dll      unavailable (00000000)
a2a8c000 a2aa2000   cdfs     cdfs.sys     Thu Nov 02 04:30:50 2006 (4549ACBA)
87e1d000 87e35000   cdrom    cdrom.sys    Thu Nov 02 04:51:44 2006 (4549B1A0)
8051f000 80600000   CI       CI.dll       Thu Nov 02 05:42:45 2006 (4549BD95)
84fa9000 84fca000   CLASSPNP CLASSPNP.SYS Thu Nov 02 04:51:34 2006 (4549B196)
8022b000 80266000   CLFS     CLFS.SYS     Thu Nov 02 04:30:52 2006 (4549ACBC)
878a2000 878af000   crashdmp crashdmp.sys Thu Nov 02 04:51:36 2006 (4549B198)
81a07000 81a10000   crcdisk  crcdisk.sys  Thu Nov 02 04:52:27 2006 (4549B1CB)
89109000 89120000   dfsc     dfsc.sys     Thu Nov 02 04:31:04 2006 (4549ACC8)
84fca000 84fdb000   disk     disk.sys     Thu Nov 02 04:51:40 2006 (4549B19C)
88ddb000 88e00000   drmk     drmk.sys     Thu Nov 02 05:20:49 2006 (4549B871)
87967000 8796f000   dump_atapi dump_atapi.sys Thu Nov 02 04:51:34 2006 (4549B196)
87837000 87842000   dump_dumpata dump_dumpata.sys Thu Nov 02 04:51:34 2006 (4549B196)
89f34000 89f3e000   Dxapi    Dxapi.sys    Thu Nov 02 04:38:17 2006 (4549AE79)
87c14000 87cb0000   dxgkrnl  dxgkrnl.sys  Thu Nov 02 04:38:46 2006 (4549AE96)
84fdb000 85000000   ecache   ecache.sys   Thu Nov 02 04:52:42 2006 (4549B1DA)
a0eca000 a0ef2000   fastfat  fastfat.SYS  Thu Nov 02 04:30:49 2006 (4549ACB9)
80757000 80767000   fileinfo fileinfo.sys Thu Nov 02 04:36:47 2006 (4549AE1F)
80767000 80798000   fltmgr   fltmgr.sys   Thu Nov 02 04:30:58 2006 (4549ACC2)
87cd4000 87cdd000   Fs_Rec   Fs_Rec.SYS   unavailable (00000000)
88c70000 88c89000   fwpkclnt fwpkclnt.sys Thu Nov 02 04:57:26 2006 (4549B2F6)
81fa1000 81fd5000   hal      halmacpi.dll Sat Dec 23 23:05:34 2006 (458DFC8E)
87c02000 87c14000   HDAudBus HDAudBus.sys Sat Mar 24 14:54:34 2007 (460573EA)
8894c000 88a00000   HSX_CNXT HSX_CNXT.sys Thu Dec 07 18:04:22 2006 (45789DF6)
87e4b000 87f4e000   HSX_DP   HSX_DP.sys   Thu Dec 07 18:03:27 2006 (45789DBF)
87f78000 87fc2000   HSXHWBS2 HSXHWBS2.sys Thu Dec 07 18:04:39 2006 (45789E07)
a0e64000 a0eca000   HTTP     HTTP.sys     Thu Nov 02 04:57:06 2006 (4549B2E2)
87d16000 87d29000   i8042prt i8042prt.sys Thu Nov 02 04:51:12 2006 (4549B180)
87fff000 88600000   igdkmd32 igdkmd32.sys Thu May 17 16:20:02 2007 (464CB8F2)
80206000 8020d000   intelide intelide.sys Thu Nov 02 04:51:35 2006 (4549B197)
8781e000 8782c000   intelppm intelppm.sys Thu Nov 02 04:30:18 2006 (4549AC9A)
87e40000 87e4b000   kbdclass kbdclass.sys Thu Nov 02 04:51:09 2006 (4549B17D)
802c6000 802ce000   kdcom    kdcom.dll    Thu Nov 02 05:42:20 2006 (4549BD7C)
87f4e000 87f78000   ks       ks.sys       Thu Nov 02 04:51:18 2006 (4549B186)
81a55000 81abf000   ksecdd   ksecdd.sys   Thu Nov 02 04:43:45 2006 (4549AFC1)
858d1000 858e1000   lltdio   lltdio.sys   Thu Nov 02 04:56:48 2006 (4549B2D0)
9f715000 9f730000   luafv    luafv.sys    Thu Nov 02 04:33:07 2006 (4549AD43)
80277000 802c6000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Thu Nov 02 05:40:10 2006 (4549BCFA)
a213b000 a213e180   mdmxsdk  mdmxsdk.sys  Mon Jun 19 17:26:59 2006 (449716A3)
87902000 8790f000   modem    modem.sys    Thu Nov 02 04:58:52 2006 (4549B34C)
89022000 89031000   monitor  monitor.sys  Thu Nov 02 04:54:05 2006 (4549B22D)
87e35000 87e40000   mouclass mouclass.sys Thu Nov 02 04:51:09 2006 (4549B17D)
8041d000 8042d000   mountmgr mountmgr.sys Thu Nov 02 04:51:06 2006 (4549B17A)
a1965000 a1979000   mpsdrv   mpsdrv.sys   Thu Nov 02 04:56:32 2006 (4549B2C0)
a1946000 a1965000   mrxdav   mrxdav.sys   Thu Nov 02 04:31:24 2006 (4549ACDC)
a1928000 a1946000   mrxsmb   mrxsmb.sys   Thu Nov 02 04:31:20 2006 (4549ACD8)
a18ef000 a1928000   mrxsmb10 mrxsmb10.sys Thu Nov 02 04:31:25 2006 (4549ACDD)
a18dd000 a18ef000   mrxsmb20 mrxsmb20.sys Thu Nov 02 04:31:16 2006 (4549ACD4)
8887a000 88885000   Msfs     Msfs.SYS     unavailable (00000000)
8020d000 80215000   msisadrv msisadrv.sys Thu Nov 02 04:35:08 2006 (4549ADBC)
88921000 8894c000   msiscsi  msiscsi.sys  Thu Nov 02 04:52:40 2006 (4549B1D8)
8061f000 8064a000   msrpc    msrpc.sys    unavailable (00000000)
88854000 8885e000   mssmbios mssmbios.sys Thu Nov 02 04:35:13 2006 (4549ADC1)
81a10000 81a1f000   mup      mup.sys      Thu Nov 02 04:31:04 2006 (4549ACC8)
8064a000 8074e000   ndis     ndis.sys     Thu Nov 02 04:57:33 2006 (4549B2FD)
87e07000 87e12000   ndistapi ndistapi.sys Thu Nov 02 04:58:07 2006 (4549B31F)
888a7000 888ca000   ndiswan  ndiswan.sys  Thu Nov 02 04:58:13 2006 (4549B325)
85861000 85871000   NDProxy  NDProxy.SYS  Thu Nov 02 04:58:08 2006 (4549B320)
88a02000 88a10000   netbios  netbios.sys  Thu Nov 02 04:57:26 2006 (4549B2F6)
891ce000 89200000   netbt    netbt.sys    Thu Nov 02 04:57:18 2006 (4549B2EE)
81bc7000 81c00000   NETIO    NETIO.SYS    Thu Nov 02 04:58:01 2006 (4549B319)
88a10000 88a1e000   Npfs     Npfs.SYS     Thu Nov 02 04:30:57 2006 (4549ACC1)
89120000 8912a000   nsiproxy nsiproxy.sys Thu Nov 02 04:57:30 2006 (4549B2FA)
81c00000 81fa1000   nt       ntkrpamp.exe Thu May 03 21:34:13 2007 (463A8D95)
81abf000 81bc7000   Ntfs     Ntfs.sys     Thu Nov 02 04:31:39 2006 (4549ACEB)
87dc8000 87dcf000   Null     Null.SYS     unavailable (00000000)
891b8000 891ce000   pacer    pacer.sys    Thu Nov 02 04:57:33 2006 (4549B2FD)
80608000 80617000   partmgr  partmgr.sys  Thu Nov 02 04:51:47 2006 (4549B1A3)
8043c000 80461000   pci      pci.sys      Thu Nov 02 04:35:13 2006 (4549ADC1)
8040f000 8041d000   PCIIDEX  PCIIDEX.SYS  Thu Nov 02 04:51:34 2006 (4549B196)
a2b22000 a2c00000   peauth   peauth.sys   Mon Oct 23 04:55:32 2006 (453C8384)
88a1e000 88a4b000   portcls  portcls.sys  Thu Nov 02 04:55:02 2006 (4549B266)
8026e000 80277000   PSHED    PSHED.dll    Thu Nov 02 05:42:51 2006 (4549BD9B)
8074e000 80756b80   PxHelp20 PxHelp20.sys Fri Feb 02 16:23:57 2007 (45C3ABED)
87cdd000 87ce6000   rasacd   rasacd.sys   Thu Nov 02 04:58:13 2006 (4549B325)
888ca000 888e1000   rasl2tp  rasl2tp.sys  Mon Jan 08 21:17:02 2007 (45A2FB1E)
88898000 888a7000   raspppoe raspppoe.sys Thu Nov 02 04:58:12 2006 (4549B324)
88885000 88898000   raspptp  raspptp.sys  Mon Jan 08 21:17:01 2007 (45A2FB1D)
8916a000 891a5000   rdbss    rdbss.sys    Thu Nov 02 04:31:24 2006 (4549ACDC)
87927000 8792f000   RDPCDD   RDPCDD.sys   Thu Nov 02 05:02:01 2006 (4549B409)
8792f000 87937000   rdpencdd rdpencdd.sys Thu Nov 02 05:02:01 2006 (4549B409)
a045d000 a0470000   rspndr   rspndr.sys   Thu Nov 02 04:56:48 2006 (4549B2D0)
88a4b000 88bffa40   RTKVHDA  RTKVHDA.sys  Tue Jul 10 22:20:43 2007 (46943E7B)
87d29000 87d40000   Rtlh86   Rtlh86.sys   Mon Mar 05 08:28:50 2007 (45EC1B12)
8903f000 89049000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
88c47000 88c5b000   smb      smb.sys      Thu Nov 02 04:57:10 2006 (4549B2E6)
80617000 8061f000   spldr    spldr.sys    Wed Oct 25 18:40:44 2006 (453FE7EC)
a0f72000 a1000000   spsys    spsys.sys    Wed Oct 25 18:43:28 2006 (453FE890)
a18b9000 a18dd000   srv2     srv2.sys     Thu Nov 02 04:31:46 2006 (4549ACF2)
a0e09000 a0e24000   srvnet   srvnet.sys   Thu Nov 02 04:31:43 2006 (4549ACEF)
888e1000 88921000   storport storport.sys Thu Nov 02 04:51:45 2006 (4549B1A1)
879ee000 879ef380   swenum   swenum.sys   Thu Nov 02 04:51:15 2006 (4549B183)
88c89000 88d5a000   tcpip    tcpip.sys    Thu Nov 02 04:58:31 2006 (4549B337)
89080000 8908b000   tcpipreg tcpipreg.sys Thu Nov 02 04:57:46 2006 (4549B30A)
87e12000 87e1d000   TDI      TDI.SYS      Thu Nov 02 04:58:46 2006 (4549B346)
88c5b000 88c70000   tdx      tdx.sys      Thu Nov 02 04:57:34 2006 (4549B2FE)
8885e000 8886d000   termdd   termdd.sys   Thu Nov 02 05:02:00 2006 (4549B408)
9ea00000 9ea09000   TSDDD    TSDDD.dll    unavailable (00000000)
87ce6000 87cef000   tunmp    tunmp.sys    Thu Nov 02 04:57:23 2006 (4549B2F3)
8782c000 87837000   tunnel   tunnel.sys   Thu Nov 02 04:57:29 2006 (4549B2F9)
8886d000 8887a000   umbus    umbus.sys    Thu Nov 02 04:55:24 2006 (4549B27C)
879fc000 879fd700   USBD     USBD.SYS     Thu May 10 21:30:35 2007 (4643C73B)
878c0000 878ce000   usbehci  usbehci.sys  Thu May 10 21:30:40 2007 (4643C740)
88820000 88854000   usbhub   usbhub.sys   Thu May 10 21:30:58 2007 (4643C752)
87fc2000 87fff000   USBPORT  USBPORT.SYS  Thu May 10 21:30:44 2007 (4643C744)
89f3e000 89f48000   usbprint usbprint.sys Thu Nov 02 05:14:58 2006 (4549B712)
87806000 87811000   usbuhci  usbuhci.sys  Thu May 10 21:30:39 2007 (4643C73F)
88804000 88810000   vga      vga.sys      Thu Nov 02 04:53:56 2006 (4549B224)
88d7a000 88d9b000   VIDEOPRT VIDEOPRT.SYS Thu Nov 02 04:54:07 2006 (4549B22F)
8042d000 8043c000   volmgr   volmgr.sys   Thu Nov 02 04:51:44 2006 (4549B1A0)
807b6000 80800000   volmgrx  volmgrx.sys  Thu Nov 02 04:51:54 2006 (4549B1AA)
81a1f000 81a55000   volsnap  volsnap.sys  Thu Nov 02 04:52:11 2006 (4549B1BB)
891a5000 891b8000   wanarp   wanarp.sys   Thu Nov 02 04:58:13 2006 (4549B325)
87811000 8781e000   watchdog watchdog.sys Thu Nov 02 04:37:44 2006 (4549AE58)
804a4000 8051f000   Wdf01000 Wdf01000.sys Thu Nov 02 04:54:18 2006 (4549B23A)
8021e000 8022b000   WDFLDR   WDFLDR.SYS   Thu Nov 02 04:54:05 2006 (4549B22D)
8de00000 8dfff000   win32k   win32k.sys   unavailable (00000000)
80215000 8021e000   WMILIB   WMILIB.SYS   Thu Nov 02 04:54:53 2006 (4549B25D)
8798f000 87997000   xaudio   xaudio.sys   Tue Nov 28 19:44:50 2006 (456CD802)

Outdated drivers I have never seen so many in one report. These MUST be updated. Hopefully they are not the immediate cause of your BSOD or we will have to do a driver verifier test

Code:

 mdmxsdk.sys  Mon Jun 19 17:26:59 2006 
secdrv.SYS   Wed Sep 13 09:18:32 2006 
peauth.sys   Mon Oct 23 04:55:32 2006 
spldr.sys    Wed Oct 25 18:40:44 2006 
spsys.sys    Wed Oct 25 18:43:28 2006 
intelppm.sys Thu Nov 02 04:30:18 2006 
fastfat.SYS  Thu Nov 02 04:30:49 2006 
cdfs.sys     Thu Nov 02 04:30:50 2006 
CLFS.SYS     Thu Nov 02 04:30:52 2006 
Npfs.SYS     Thu Nov 02 04:30:57 2006 
fltmgr.sys   Thu Nov 02 04:30:58 2006 
dfsc.sys     Thu Nov 02 04:31:04 2006 
mup.sys      Thu Nov 02 04:31:04 2006 
bowser.sys   Thu Nov 02 04:31:11 2006 
mrxsmb20.sys Thu Nov 02 04:31:16 2006 
mrxsmb.sys   Thu Nov 02 04:31:20 2006 
mrxdav.sys   Thu Nov 02 04:31:24 2006 
rdbss.sys    Thu Nov 02 04:31:24 2006 
mrxsmb10.sys Thu Nov 02 04:31:25 2006 
Ntfs.sys     Thu Nov 02 04:31:39 2006 
srvnet.sys   Thu Nov 02 04:31:43 2006 
srv2.sys     Thu Nov 02 04:31:46 2006 
luafv.sys    Thu Nov 02 04:33:07 2006 
msisadrv.sys Thu Nov 02 04:35:08 2006 
mssmbios.sys Thu Nov 02 04:35:13 2006 
pci.sys      Thu Nov 02 04:35:13 2006 
fileinfo.sys Thu Nov 02 04:36:47 2006 
watchdog.sys Thu Nov 02 04:37:44 2006 
Dxapi.sys    Thu Nov 02 04:38:17 2006 
dxgkrnl.sys  Thu Nov 02 04:38:46 2006 
ksecdd.sys   Thu Nov 02 04:43:45 2006 
Beep.SYS     Thu Nov 02 04:51:03 2006 
mountmgr.sys Thu Nov 02 04:51:06 2006 
kbdclass.sys Thu Nov 02 04:51:09 2006 
mouclass.sys Thu Nov 02 04:51:09 2006 
i8042prt.sys Thu Nov 02 04:51:12 2006 
swenum.sys   Thu Nov 02 04:51:15 2006 
ks.sys       Thu Nov 02 04:51:18 2006 
CLASSPNP.SYS Thu Nov 02 04:51:34 2006 
ataport.SYS  Thu Nov 02 04:51:34 2006 
atapi.sys    Thu Nov 02 04:51:34 2006 
PCIIDEX.SYS  Thu Nov 02 04:51:34 2006 
intelide.sys Thu Nov 02 04:51:35 2006 
crashdmp.sys Thu Nov 02 04:51:36 2006 
disk.sys     Thu Nov 02 04:51:40 2006 
volmgr.sys   Thu Nov 02 04:51:44 2006 
cdrom.sys    Thu Nov 02 04:51:44 2006 
storport.sys Thu Nov 02 04:51:45 2006 
partmgr.sys  Thu Nov 02 04:51:47 2006 
volmgrx.sys  Thu Nov 02 04:51:54 2006 
volsnap.sys  Thu Nov 02 04:52:11 2006 
crcdisk.sys  Thu Nov 02 04:52:27 2006 
msiscsi.sys  Thu Nov 02 04:52:40 2006 
ecache.sys   Thu Nov 02 04:52:42 2006 
vga.sys      Thu Nov 02 04:53:56 2006 
WDFLDR.SYS   Thu Nov 02 04:54:05 2006 
monitor.sys  Thu Nov 02 04:54:05 2006 
VIDEOPRT.SYS Thu Nov 02 04:54:07 2006 
Wdf01000.sys Thu Nov 02 04:54:18 2006 
WMILIB.SYS   Thu Nov 02 04:54:53 2006 
portcls.sys  Thu Nov 02 04:55:02 2006 
umbus.sys    Thu Nov 02 04:55:24 2006 
mpsdrv.sys   Thu Nov 02 04:56:32 2006 
rspndr.sys   Thu Nov 02 04:56:48 2006 
lltdio.sys   Thu Nov 02 04:56:48 2006 
HTTP.sys     Thu Nov 02 04:57:06 2006 
smb.sys      Thu Nov 02 04:57:10 2006 
netbt.sys    Thu Nov 02 04:57:18 2006 
tunmp.sys    Thu Nov 02 04:57:23 2006 
netbios.sys  Thu Nov 02 04:57:26 2006 
fwpkclnt.sys Thu Nov 02 04:57:26 2006 
tunnel.sys   Thu Nov 02 04:57:29 2006 
nsiproxy.sys Thu Nov 02 04:57:30 2006 
ndis.sys     Thu Nov 02 04:57:33 2006 
pacer.sys    Thu Nov 02 04:57:33 2006 
tdx.sys      Thu Nov 02 04:57:34 2006 
tcpipreg.sys Thu Nov 02 04:57:46 2006 
NETIO.SYS    Thu Nov 02 04:58:01 2006 
ndistapi.sys Thu Nov 02 04:58:07 2006 
NDProxy.SYS  Thu Nov 02 04:58:08 2006 
raspppoe.sys Thu Nov 02 04:58:12 2006 
rasacd.sys   Thu Nov 02 04:58:13 2006 
ndiswan.sys  Thu Nov 02 04:58:13 2006 
wanarp.sys   Thu Nov 02 04:58:13 2006 
tcpip.sys    Thu Nov 02 04:58:31 2006 
afd.sys      Thu Nov 02 04:58:41 2006 
TDI.SYS      Thu Nov 02 04:58:46 2006 
modem.sys    Thu Nov 02 04:58:52 2006 
termdd.sys   Thu Nov 02 05:02:00 2006 
RDPCDD.sys   Thu Nov 02 05:02:01 2006 
rdpencdd.sys Thu Nov 02 05:02:01 2006 
usbprint.sys Thu Nov 02 05:14:58 2006 
drmk.sys     Thu Nov 02 05:20:49 2006 
BOOTVID.dll  Thu Nov 02 05:39:29 2006 
kdcom.dll    Thu Nov 02 05:42:20 2006 
CI.dll       Thu Nov 02 05:42:45 2006 
PSHED.dll    Thu Nov 02 05:42:51 2006 
xaudio.sys   Tue Nov 28 19:44:50 2006 
HSX_DP.sys   Thu Dec 07 18:03:27 2006 
HSX_CNXT.sys Thu Dec 07 18:04:22 2006 
HSXHWBS2.sys Thu Dec 07 18:04:39 2006 
halmacpi.dll Sat Dec 23 23:05:34 2006 
raspptp.sys  Mon Jan 08 21:17:01 2007 
rasl2tp.sys  Mon Jan 08 21:17:02 2007 
PxHelp20.sys Fri Feb 02 16:23:57 2007 
Rtlh86.sys   Mon Mar 05 08:28:50 2007 
HDAudBus.sys Sat Mar 24 14:54:34 2007 
ntkrpamp.exe Thu May 03 21:34:13 2007 
USBD.SYS     Thu May 10 21:30:35 2007 
usbuhci.sys  Thu May 10 21:30:39 2007 
usbehci.sys  Thu May 10 21:30:40 2007 
USBPORT.SYS  Thu May 10 21:30:44 2007 
usbhub.sys   Thu May 10 21:30:58 2007 
igdkmd32.sys Thu May 17 16:20:02 2007 
RTKVHDA.sys  Tue Jul 10 22:20:43 2007

You have submitted about 6 reports each one is different. This can be caused by memory corruption.

Solution
I suggest a memory test.
In addition one report suggested that it was your anti virus a very common cause of BSOD. Uninstall your AV and replace with Microsoft Security Essentials. Uninstall with the AV uninstall tool, which you can get at their website.
Check your hard drive as this was a potential cause, but not too likely.

The reports that you have submitted reveal clues to the cause of your problem. They do not give a definitive answer. The more reports that we receive the more clues are made available improving our chances of finding a solution to your problem. You may have to experience several more BSODs until the final answer is discovered.

If overclocking restore normal settings

SFC /scannow
System Files - SFC Command
Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Update outdated listed drivers. If I have inadvertently listed any Microsoft Drivers, they can be ignored. Due to the extensive nature of the list, we will wait but if we cannot find the BSOD cause a driver verifier test must be performed
Uninstall your current Anti Virus and replace with Microsoft Security Essentials.
www.microsoft.com/Security_Essentials/
Test your hard drive at the manufacturers website.

Scan with your Anti Virus

Test Hard Drive www.carrona.org/hddiag.html or this test http://www.tacktech.com/display.cfm?ttid=287

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page: http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
www.guru3d.com/category/driversweeper/
You can also locate information about your driver using this information
http://www.sevenforums.com/tutorials/96442-device-manager-finding-unknown-devices.html

After performing all of the above, post back with any new BSOD reports, or indicate that the attempted repairs were successful.
If any links do not work, if clicked, please copy and paste to browser address bar.
It is very important to remember that the dump reports only give clues as to the problem and although it is very easy to analyze only one or two, usually more are needed. If you experience additional BSOD after installing a current version of the driver in question, be sure to post so that we can use the additional information to assist you in preventing the BSOD's

Austin Mitchely · Nov 7, 2010

Okay rich, I'll get to all of those things asap, also after submitting the last message there have been no BSOD at all, they seem to happen at completely random times. Also because I re-installed windows all of the updates were wiped clean (I had 100 updates to install and both service packs for Windows Vista). Currently I am installing service pack 2, I don't know if the lack of these updates caused the BSOD's but it's worth a try. On another irrelevant note the update KB941600 refuses to update. Also my parents are buying an anti virus for the computer, would Kaspersky be a good choice? After I finish doing all of the instructions you gave me I'll get back to you. Another thing, would re-installing windows (reverting it back to factory condition) reset all the drivers as well?

richc46 · Nov 7, 2010

On the Anti Virus. Tell the folks to save that money and get you something else
You can get the free Microsoft Security Essentials, the free malwarebyts and the free windows fire wall. At least as good as the paid AV.
http://www.microsoft.com/Security_Essentials/
http://www.malwarebytes.org/mbam.php

Reverting back to factory conditions means just that. Everything will be as old as day your bought the computer.

Austin Mitchely · Nov 7, 2010

I have come to see that Memtest86 will take a long time to complete so I think I'll save that until later. I have the system scan running right now, also do you know anything about the updates if that could cause this problem? Because I have noticed that people that re-install windows get a BSOD.. So could re-installing windows really cause this?

richc46 · Nov 7, 2010

I do not know anything about updates causing a problem. Most of the problems were caused because, the computer owner, had it set to automatic and too many were installed at once. Do it the long way, install one or two at a time and you should be OK.
Reinstalling windows should not cause problems, but I have seen the situations that you talke about.

Mem test will take hours
Run for at least 8 passes and then take a good stick and test each slot.

Austin Mitchely · Nov 7, 2010

When you say take a good stick you mean manually opening up the computer and removing a memory stick from the motherboard? Great, I get to learn something new! And.. potentially break something.. Anyway uninstalling AVG and installing microsoft security essentials. Also I don't have any blank CD's to burn anything on, and for the Hard Drive Diagnostics Tools (tacktech.com) I don't see my manufacturer listed.

richc46 · Nov 7, 2010

Austin Mitchely said:
When you say take a good stick you mean manually opening up the computer and removing a memory stick from the motherboard? Great, I get to learn something new! And.. potentially break something.. Anyway uninstalling AVG and installing microsoft security essentials. Also I don't have any blank CD's to burn anything on, and for the Hard Drive Diagnostics Tools (tacktech.com) I don't see my manufacturer listed.

With the memory, that is what I mean. I am now adding that unless you are confident that you know what you are doing, do not do it. Have a friend or even an enemy, who is proficient in this help you.

You need CD, you can borrow one or two from a friend, or buy a few they are cheap. You just saved a bundle on the AV

See if this gives the Hard Drive Mfg
Belarc Advisor - Free Personal PC Audit

Austin Mitchely · Nov 7, 2010

The un-installation of AVG restarted my computer then updates started.. well updating, anyway I have no experience with taking apart a computer so I think we may need another option.. Running Belarc Analysis right now, then downloading MSE

EDIT:Just got the results back from Belarc Advisor what information do you need?

Austin Mitchely · Nov 7, 2010

Also using Drivers and Downloads -> pcidatabase.com -> drivers online I found a program that checks if your drivers are out of date, they aren't the ones listed in your list but it says that my display and network driver are "bad". Does this mean there are problems with those listed?

richc46 · Nov 7, 2010

Dont use that software to download anything. You can update what it suggests, but do it yourself.

Austin Mitchely · Nov 7, 2010

Using the software costs money anyway, and I'm not too trustworthy of those kinds of programs =P. Also another BSOD, and the BSOD information changed since last time:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 000E0068
BCP2: 0000001B
BCP3: 00000001
BCP4: 81ABAD13
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\Mini110710-04.dmp
C:\Users\Allie\AppData\Local\Temp\WER-110370-0.sysdata.xml
C:\Users\Allie\AppData\Local\Temp\WER556F.tmp.version.txt

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Microsoft Online Crash Analysis

richc46 · Nov 7, 2010

With all these BSOd and different codes. I lean toward hardware, starting with memory. Take the memory test.

Sending more reports will be just a time waster, if corrective action has not been taken first.

Austin Mitchely · Nov 7, 2010

Oh right, forgot.. I'll have that to you in the next post, also I don't really know where to find the drivers to download, should we save that for later? And I have MSE installed and the malware program.

richc46 · Nov 7, 2010

You have many different codes, it may be hardware. Start with the memory that is the most likely.
With a new anti virus and a memory test, we can go from there.

Austin Mitchely · Nov 7, 2010

Take the memory test right now? Okay I'll get everything prepared.. I'll see you in a couple hours I guess =o

Austin Mitchely · Nov 7, 2010

Also if you want the results for Belarc Advisor:

Operating System System Model Windows Vista Home Premium Service Pack 1 (build 6001)
Install Language: English (United States)
System Locale: English (United States) Compaq-Presario GN571AA-ABA SR5210NX
System Serial Number: MXX7390BDM
Enclosure Type: Desktop Processor a Main Circuit Board b 1.60 gigahertz Intel Celeron 420
64 kilobyte primary memory cache
512 kilobyte secondary memory cache
64-bit ready
Not hyper-threaded Board: ECS Livermore8 1.0
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 5.18 08/24/2007 Drives Memory Modules c,d 120.03 Gigabytes Usable Hard Drive Capacity
84.14 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-RW GSA-H60L ATA Device [Optical drive]

Kingston DataTraveler 102 USB Device [Hard drive] (8.01 GB) -- drive 1, s/n , SMART Status: Healthy
ST3120215AS ATA Device [Hard drive] (120.03 GB) -- drive 0, s/n 9RX1HVM3, SMART Status: Healthy 1016 Megabytes Usable Installed Memory

Slot 'DIMM0' has 512 MB (serial number Ser0)
Slot 'DIMM1' has 512 MB (serial number Ser1) Local Drive Volumes

c: (NTFS on drive 0) 110.70 GB 82.92 GB free d: (NTFS on drive 0) 9.34 GB 1.22 GB free

richc46 · Nov 7, 2010

Austin Mitchely said:
Take the memory test right now? Okay I'll get everything prepared.. I'll see you in a couple hours I guess =o

takes time do it over night. 6-8 hours.

Austin Mitchely · Nov 7, 2010

I just did the memory test (got 7 passes no errors) Where do I go from here?

richc46 · Nov 7, 2010

Just let it run over night. The more the better. It usually takes 6-8 hours.

BSOD Windows Vista 32 bit.

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